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I have used LEXUS of AC almost exclusively for my car for... - nbeto
I have used LEXUS of AC almost exclusively for my car for the past two years. I’ve had maintenance, body, electrical, and mechanical work done there. Most times I’ve been there I’ve felt comfortable and reassured about the repairs taking place. The last time I took my car there I had issues with the service adviser explaining my repair options and giving me conflicting amounts with pricing. I was frustrated and disappointed but then I received a call from the service manager, Jim Michener. He was patient, understanding, and most of all made me want to come back. After a bad experience he was able to make me feel like a valued and important customer.
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