Excellent Service - hbm786
Excellent service and excellent staff. Got a great deal with a great price, and to top it all off, no headaches involved as with other Honda dealers. Smooth sailing. I had the opportunity to be served by Agustin Olivera and Bryan Gamble.
Top Reviewed Specialists At This Dealership
New/used car sales consultant
New Car Client Advisor
Accomodating, Fast and Friendly - gmineur
Charlie was a pleasure to deal with. He listened to my needs and concerns and was able to deliver an amazing deal without any pressure. The service was fast, friendly and informative. Truly one of the best car buying experiences I've ever had. I would highly recommend Charlie and Clinton Honda!
Great deal on accord - Jam
We were able to find a great deal on a very lightly used car. Very pleased with the knowledge and helpfulness of all the staff and particularly Joe. Will definitely recommend Keenan Honda.
New Honda Accord! - Nour1998
The place is really nice and everyone there is really helpful. Hannah is probably the best sales consultant there. she was very helpful, smart and so talented at her job. She made everything go smooth, easy and got the deal done so quick. Also, Lily in the finance department was amazing and super smart. They knew what they were doing and they did a fantastic job! Good choice!!!!
Sales Consultant - New
Buying a new Honda CR-V - glang
I had a wonderful experience at Autosport Honda with Damian. They had a great selection of cars and I was able to find the exact one I wanted. Damian was extremely nice and very easy to work with. Even though it was past closing time, Damian patiently went over all the features of the car with me.
We also had a great experience in the finance department with Wess.
It was my family’s third time using this dealer and we will definitely be back!
Enjoyable and simple - Blanc123
Jonathan made it super easy for my mom and I to choose the right car. He was very knowledgeable and we knew we could trust him. Overall great experience, I would definitely recommend him to any of my friend and family.
New Car Specialist
Left with a bad taste in my mouth - sepsi
I recently brought in my car (2017 CR-V) for an oil change. Yes, they changed the oil. But I left with a very bad taste in my mouth for the following reasons:
1. They were running what felt like a scam where two small chips were "discovered" on my windshield. They talked me into contacting my insurance company to arrange to pay them to have the chips fixed. Turns out that their service department didn't fix the chips, but they farmed it out to the guy who "discovered" the chips, even though his guy had claimed he worked for Honda of Freehold. My insurance company was supposed to pay his company, which turned out to be non-existent. Seems like Honda of Freehold and this chip guy must have been splitting the insurance payout. (I called my insurance company and advised them not to pay.)
2. I inquired about whether premature wear on my front seat would be covered under warranty. I could not get an answer. Service manager Sal snickered about it, said he would check with someone and get back to me, and never did. (Update: after posting this review, I was contacted by Sal, who said they would replace the seat cover, and he'll get back to me when it gets in. If it happens, I will update the review further.)
3. Making an appointment was a waste of time. It took two hours to get my oil change done.
4. When I told service manager Sal that I would contact the Honda customer service number to ask about the premature wear on the front seat, he snickered again and said don't bother, his is the final word (not that he even gave me an answer). (Update: see #2 above)
5. I could not get an answer from my service advisor (Ron) about the engine troubles that CR-V's are having with the turbo engines. Even though many sources (Car and Driver, Consumer Reports, Autoweek, etc.) are writing about the fix Honda has announced, he claimed to know nothing about it.
Mostly I don't much like being treated as an ignorant customer in a condescending manner. So I DO NOT recommend this service department.
AMAZING CAR BUYING EXPERIENCE!! - Happy customer
A HUGE thank you to both Rich Santos and Joe Bruno! It was such an easy (actually fun) car buying experience for me. Rich is a very kind, patient and knowledgeable dealer. I probably gave them both a run for their money with my last minute decision but they could not have been nicer and more helpful through it. I am SO happy with my new car (got the Accord) and extremely happy with Princeton Honda!!
AMAZING - RBoyle
I rarely write reviews, but this one is necessary. I have owned 5 Honda cars over the years, purchased from 3 different local dealerships. I visited these same 3 dealers and was very dissatisfied during this round. So, I decided to give Davis Honda a try. I met with Salesperson George Trauger. Thanks to George, this car buying experience was UNBELIEVABLY hassle-free and unlike any other I’ve had before. George made the process fun, fast, fresh and friendly.
Additionally, in my travels I have found that meeting with dealership Finance Managers is one of the most stressful parts of the car buying process, where Finance Managers aggressively push overpriced products I didn’t ask for. Bernadette Estelow changed my perception of this. I found the interaction stress-free, educational, and value added.
I’ve been a loyal Honda customer for years, and now I have finally found a dealership worthy of the Honda brand. I look forward to this relationship for years to come.
Smart buy - Plus Ann
My lease was up on my Toyota so I figured let me try the Honda. Went to the dealership met up with one of them really nice sales people there, test drove went over numbers. Now the owner brand new Honda Pilot. Go me!
Left before purchasing and that was the best decision - Cars2018
Although everyone’s experience can vary. Mine was quite unpleasant. We originally went into purchase a used car and in the begining our salesperson was quite nice. But as we continued to show interest and showed are willingness to confirm a car, his pleasantly started to become more and more “I know more and trust me, I ve been in this business for blah blah years”.
We came the second day, hoping to finanlize and take the car home. As soon as we sat, the sales person goes “I will not go penny less than what’s listed”. So I told him or actually offered him my phone to show him prices of other dealerships offering identical car (similar or less mileage, same year, color,model,rims etc) For close to $1,000 less than what he was
Then the real side started to come out, he started with the “we get 130 customers a week, the other dealership may not have the same quality, we are the best in the area, we cant keep same prices etc). So then I offered him. “I understand you cant give me the same price, but at least work with me on the current price” .
His answer “no”
Then I admittedly said the following words
“I cant purchase a car here knowing I could possibly be ripped off”
He took that personally and I could see his true attitude coming out. He blasted with the usual “I have been in this business for blah blah years, i dont rip people off, our dealership does not rip people
Off, that word you used is offensive” . Oh and the usual, “we get X amount of customers week”. I tried explaining that the meaning behind was not to cause disrespect but rather explain that there are better prices out there and I cant purchase the car here knowing so. It was clear to me that dealer was confident that we will buy it from him because we showed him how serious we were (we had even applied for financing prior to selecting the car) . He was clearly trying to put us in the corner by not negotiating.
Eventually, we gave him a price we were willing to pay, he came back and said No. We got up and walked away. Before leaving, he shook my hands and said “if you would like to come back to our good service then we will be here”
As a Business owner myself. You DO NOT do the following things
1. Belittle your customers by making them feel they are not important ex. “We get X amount of customers a week”
2. You put your ego on the side and work with the customer if you really want the sale. In no way my intention was to insult or hurt, but more a way to explain why I cannot purchase at a certain price
3. You need to accept what is out there in the market and work with the customer to see if you can offer something similar. Ex. This sales person’s ego was so high that he refuse to even see wha another dealership was offering. The least he could do is see and then deny other than try telling me that I did not see the proper car
I m glad we did NOT buy the car that day. Thanks to the “great” open road, I was able to purchase the identical car and found exactly what I was looking for and SAVED close to $1000 from a dealership 15 miles away. Oh, and perhaps the most important thing, that salesperson knew how to show respect.
Good luck with your car search!