I purchased a 2013 Jetta TDI Diesel from Shawn Baron. I... - jforsyt1
I purchased a 2013 Jetta TDI Diesel from Shawn Baron. I have all the routine service work done for the first 70,000 miles. That included the DSG transmission service at 40,000 miles. I knew there was something wrong with the car because my mpg went way down. I just couldn’t put my finger on it.
At 80,000 I decided to do the DSG Transmission myself. The capacity should be 4 1/2 quarts of fluid.
I had a friend with me when I drained The DSG transmission. I got 9 quarts out of it!!!! They probably never drained the original transmission fluid and added another 4 1/2 quarts. after I did my own service the car started driving well again and my fuel economy went back up.
I was surprised that they did not blow my transmission due to their negligence! I called the service manager Melvin Ramos and asked who was the xxxxxx who put 9 quarts of transmission fluid in my car?
He said he would follow up and get back to me. He never did
The next time I came back to the service department for warranty work I produced the 5 gallon bucket with a 9 quarts of transmission fluid in it. The new xxxxxxx in the service department tried to suggest that I could’ve just put any oil in that bucket!!!! I told him that I had notified Melville Ramos at the time. And that he was supposed to follow up and did not.
So this xxxxxxx basically accused me of trying to perpetrate a fraud! I am mediately asked to speak to the general manager four times that day. They made excuses and said he wasn’t available.
This is a den of vipers and they should never be trusted by anyone! they are absolute low class people.
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