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Jesse from East Hills is one in a million. He was a big... - omarsosa1293
Jesse from East Hills is one in a million. He was a big help in finding the perfect truck and helped us every step through the process. The customer service at east hills is one of a kind.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional
Sales & Leasing Consultant
Christina Granchelli was wonderful ! Handled most of it... - cbatt6
Christina Granchelli was wonderful ! Handled most of it by phone, sending pictures of what vehicles were on the lot . Pick up went very smoothly - we are loving our new Jeep
Internet Sales Manager
John was very helpful in explaining the process and very... - Jon A
John was very helpful in explaining the process and very understanding of my needs, the dealership over has a friendly appeal to it, as the staff were very attentive and friendly. I recommend Town and Country Jeep to anyone looking to purchase a vehicle.
New Vehicle Sales & Leasing Consultant
Larry was very knowledgeable about the 2018 Dodge... - bulldog11010
Larry was very knowledgeable about the 2018 Dodge Challenger I bought. He did not pressure me as some sales people do.
It was a pleasurable experience. I would not hesitate to recommend him to my family and friends.
Sales Client Advisor
Sales and Leasing Consultant
Client Care Representative
I had the most incredible experience buying my Jeep Grand... - Phyllis854
I had the most incredible experience buying my Jeep Grand Cherokee at Garden City Jeep with Mr. Eric Ramos. From the moment I called the dealership he was so knowledgeable, pleasant and patient. He answered every question I asked him and there were many. He was meticulous on every detail and I knew in a short time he was the sales person I wanted to make the deal with. When I picked up my jeep I was even more impressed with Eric. He had everything Completely ready and it was a dream. He spent as much time as I needed going through every option in the car until I felt completely confident. Total pleasure from start to finish. Great job! Thank you Eric Ramos. I am telling all my friends and family they must buy their next vehicle from you!
New Car Client Advisor
I have been in great hands every time I come in for... - so.sideja
I have been in great hands every time I come in for service. I was informed of what is being done and given chance for the best care of my vehicle.
Had my trucks oil changed through the Fast Lane option.... - BILLYHASSELL63
Had my trucks oil changed through the Fast Lane option.
Was in and out in less than an hour
However, the tech spilled the drained oil all over the lower cross member which in turn dropped onto by paving stone driveway.
Megan was Great She explained everything I was in and out... - knhs1
Megan was Great She explained everything I was in and out in no time. Thank You so much Quick and Efficient Even the kid that got my car from the lot was NICE
Senior Sales Representative
People who work with me at the dealership were friendly... - s.fineboy
People who work with me at the dealership were friendly to me, especially Sharon, who was signed to me. She helped me with my insurance and was very kind.
Senior Product Specialist
Great experience once again. I came and trade in my... - Minoutiesingh95
Great experience once again. I came and trade in my wrangler and got a new 2021 Dodge Durango
The sales manager Leon rai and his sales team is the best. I would always go there and send everyone I know.
Jader Reyes at Westbury Jeep is an excellent, attentive... - Michele
Jader Reyes at Westbury Jeep is an excellent, attentive salesman. Jader is very knowledgeable and professional. Due to Jader's excellent sales service, I am a repeat customer at this dealership several times over. Jader works hard to provide his customers with the best pricing and financing available. All my experiences at Westbury Jeep continue to be great thanks to Jader Reyes. I highly recommend Jader at Westbury Jeep.
Great service. Both John and joe and Cynthia and Barbara... - Maryannem
Great service. Both John and joe and Cynthia and Barbara were helpful and professional and fair price. Overall good experience. Would highly recommend to any
Holy crap the horror show at this place is ridiculous.... - mldilorenzo923
Holy crap the horror show at this place is ridiculous. STAY AWAY AT ALL COSTS AND MAKE THE TRIP EAST. I leased a 2020 Jeep Grand Cherokee Limited and Wayne helped me. The truck had a defect from the plant with the rear hatch / trunk. It was installed crooked. I had to bring the truck back to the dealership 3 times. It was never fixed properly to the point where the dashboard clearly indicated the trunk needed to be closed. After I picked up the truck after the 3rd time there was an obvious stain of compound from the body shop on the driver's seat. The truck at this point had less than 1000 miles. When I brought the stain to their attention - the blamed it on a denim stain from my jeans (black leather seats!!). They declined to service the vehicle and essentially told me to kick rocks. I attempted to reach out to the owner directly and that was a waste of time. After being escalated to Jeep/Chrysler corporate - they advised me that this dealership has this reputation and to go to a nearby Jeep dealership to get a second opinion. I brought truck to Security Dodge and worked directly with their warranty department (Dylan). He reached out to Jeep corporate and helped get my seat replaced, and trunk aligned PERFECTLY. STAY AWAY FROM MERRICK DODGE. This place is a joke. I am now getting my truck serviced (oil changes, tire rotations, etc.) at Security Dodge as I don't want to waste ANY TIME at Merrick Dodge. Thanks for making this experience terrible for me.
Bob Kravetz (mgr.) and Keith (salesman) shouldn’t be in... - Charlootz
Bob Kravetz (mgr.) and Keith (salesman) shouldn’t be in sales. First Keith lies about almost everything from lease disposition fee to how dealership would handle my remaining pymts. My fault was not getting it all in writing but was assured numerous times there wasn’t going to be any issues. Found out weeks via via letters in mail that nothing Keith said was true. Called Keith first about it, started stumbling his words, made excuses it had to be miscommunication and never called back. Then called Bob and he also stated would look into it and this clown 🤡 never called back either. Lesson here is get whatever these clowns tell u in writing otherwise it’s FALSE. Stay away from this dealership.
Switch and bait is how they operate. They said they had a... - Pam
Switch and bait is how they operate. They said they had a car, we drove down and then they told us it was being detailed and we could come back next day which we did. They then said it was sold and tried to sell us another car. We picked one and then they marked it up saying we had to purchase a paint/interior protection package raising the listed price from $13,400 to over $18,000. What a joke! Go any where else.
I have had a bad experience at this dealership but with... - The Mooseman
I have had a bad experience at this dealership but with Mike it was a breath of fresh air. After going down to Empire dodge and being harassed and deceived I came here and dealt with one of the most upfront and helpful car salesmans I have dealt with to date. Mike is knowledgeable and understands you are a human being not just a sale. I will be sending everyone I know to him moving forward. Thank you Mike !
hope they go out of business - vivianddd
I got a car from them 3 years ago now my lease is up and they wont take my lease return back, hung up on me at least 10 times.. i hope they go out of business with this type of customer service!!!
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