Awesome service - Jumpdaddy
Great job for Family Ford for finding my truck, everything was well organized. Thanks for a job well done gentlemen. I will recommend Family Ford to my family and friends
Bought new car with ease - Steelers1
I highly recommend Gene Latta Ford, Brian &Ty have been extremely helpful, knowledgeable,very friendly with all information about my new vehicle. Great customer service,kind, answers all questions.
Great Truck Friendly staff - JD Dunagan
I was extremely happy with the friendliness, knowledge, and honesty of the Sales staff. Everyone there really makes you feel at home. Good Deal + Great People = Great Experience.
Excellent Service - cruiseaholic
Service was done very professional & waiting area was very nice.. All the employees were very friendly & helpful.. I would highly recommend Maguire Ford to everyone who wants excellent service.
Fast and pleasant experience - Mr2dsm
Easy to negotiate, good communication via email .. Extremely quick and fantastic experience in person at dealership.. I've purchased many new vehicles and I will say that L.B. Has been one of my best experiences buying a vehicle! Thank you
A MODEL OF EFFICIENCY,HONESTY AND PRICING FOR OTHER DEALERS - JOE W.,BARB A.
Purchased new 2018 ford escape-drove 4 hours r/t and well worth the time.
Personnel dealt with:
BRENDAN COSTELLO-SALES CONSULTANT
--Well mannered ,honest polite and professional
--Obtained best price and pursued all rebates,discounts etc.
--Double checked and verified all price calculations, the day before our arrival
--Promptly returned calls and answered questions( even when not at the dealership)
--No sales pressure ,considerate of customer's time
--Arranged for vehicle and paperwork to be ready upon our return from lunch (1 hr.)
--Overall very helpful and accommodating to seniors
JOSIAH RICHARD -FINANCIAL MANAGER
--Cost of vehicle and all fees agreed with those stated by Mr. Costello to the penny
--All fees and charges prominently displayed in large print on the office wall
--No hidden fees or unpleasant surprises
--Very professional ,efficient, and took time to fully answer any questions
--No pressure to buy any additional products(but explained what was offered)
--Transaction went smoothly and quickly
--Overall very considerate, honest and polite
KIM FROCK- SERVICE DEPT.
--Very helpful and knowledgeable about the vehicle's technical characteristics,(she owns one)
--Instrumental in decision to purchase specific vehicle ,based on her input.
--Overall a pleasure to deal with
Great for sales. Poor for service. - Concerned 1
Salesman very knowledgeable and helpful in every way. Very helpful in every way, even 3 years after the purchase. But has been in for excessive tire wear on right rear many times and service department kept recommending front end alignment. Have had it to other alignment shops, nothing wrong with front end. When they tried to adjust rear, which is solid and has no adjustments they made it worse. After talking to manager of Hagerstown Ford, Eric Carper he said to take business elsewhere. Good way to treat customers!!
Good people - Tyler
I had a rough experince but after speaking with Gary he took care of things. He made the best of the situation and resolved the issues at hand. I was a little disappointed with my intial service but they cleared things up. Communication is very important to me and they address all issues after the visit.
Excellent personalized buying experience - Fred S.
If you're shopping for a Subaru (and even if you aren't), do yourself a favor and visit the highly knowledge, professional, and friendly folks at Frederick Subaru. Having already done my research and decided on the 2019 CrossTrek, I stopped by and visited with Roberto Lopez. Roberto blew me away with his product knowledge (both Subaru and competitive) and professionalism. He quickly understood my goals and needs, and I never felt pressured to buy or move up to a pricier model. Roberto didn't hesitate to offer a test-drive, and selected a route that enabled me to experience the CrossTrek's highway and uphill performance, and handling on a winding country road. Roberto put together an attractive deal for us, which included a very fair trade for my old car. Without out a doubt I will recommend Roberto to my friends and neighbors to Roberto. In addition, we also had a great experience with business manager Kevin Cacciola, who clearly (and without pressure) explained the various financing arrangements and extended warranty and other plans, and got us out the door efficiently. Looking forward to our technology consult with Tanner Gudelsky. Thanks guys!
2018 Explorer Sport - Jeff_Meagan
After researching the vehicle we wanted and prices for weeks (& sending out information out to various dealerships), we visited a dealership closer to us that had the exact Explorer we wanted. We ended up leaving unsatisfied with the customer service we received and searched again after we left, for a similar Explorer. That search brought us to Caleb with Apple Ford, he assured us that if we made the drive there they would give us the best numbers possible. We decided to hope for the best and make the trip- Caleb had the car ready out front, they had already started working on a deal for us, and ended up giving us better numbers than we expected! They beat any other dealerships numbers that we spoke with, Caleb was so great to work with from the start, Jackie was quick and efficient, and they had us out in record timing (per our request). We had such a great feeling after we left and are still very happy with the experience we had at Apple Ford - we will be back!
PARSONS FORD SUCKS!!!! ALL LIES!!!! - Arthur and Tawana Sheffler
Here is another review, because K.P. Ford does nothing but lie!!!! So again, I have a 2016 ford fusion, bought it brand new and have had nothing but trouble with it since day 1. Literally everything under the hood has been replaced, including the engine, and now it has been in the shop 3 times for the transmission. Of course, they drive it and say there is nothing wrong, we get it back and guess what, it breaks down. I have been told my FRED PARSONS AND GARY O'NEAL that things would be taken care of, they were talking with the corporate office, they say they want to make things right and they haven't done anything. They have gotten to the point where they wont even return phone calls. Messages have been left for FRED AND HEATHER (corp. office) and no response!!!! I recommend that you dont do business with them......you will be sorry if you do!!!!
Honest? Hardly! - Researchguru
Treated as if I were ignorant to Auto sales and vehicle worth. Very slow to make good on promises. They will definitely tell you what you want to hear to get the sale. I've dealt with many dealerships and rank Hoffman's on the lower end. Be encouraged, there are dealers out there that care more about the customer than the bottom line!
Lying Scam Artist - Kennycruzin
Beware Lying Scam Artist! Took my Kia there for a simple $190.00 repair job and the technician caused $670.00 of body damage. Service manager and foreman both called me a liar and after offering to pay half the damage they caused they backed out and rescinded the agreement. There are other Kia dealerships in this area, please use them not Fred Beans or else you could be next!
Two vehicles and would go back! - Jim
I have purchased two vehicles from Crouse Ford. The service department has always been on the ball and economical relative to other dealers I have dealt with. I will say, I have asked them about another car I would like to buy that they didn't have in stock and they only came up with one alternative that was 60 miles away, but overall I give this dealership high marks.
Flooded f150 - Xtrememv
gess what it was flooded they put new carpet to cover the dirt radio dosent work,bluetooth, line in dosent work air filter box full of dry mud front differential is leaking gear oil they suppose change the motor oil it was black like never was change tyranny support is bent bad no jack
Damaged my car's bodywork and refused to fix it - treymetzger
A few weeks back I took my eight month old Mustang with only 13k miles on it into Huston Ford of Huntingdon, PA to get my fuel filler door fixed as it had been very loose ever since I bought the car brand new. I scheduled an appointment, dropped the car off, and picked it up later the same day and when I checked the door to confirm that it was tight, all seemed well. However, two weeks ago I was at Cars and Coffee at the Swigart Museum and was spray detailing the car when I noticed that right next to the fuel door where the hinge folds back behind the sheet metal for the quarter panel, there are two dings in the metal, one protruding outward and one slightly pushed in just under the other. Yesterday was my first day off I had since I discovered the damage so I took the car to Huston Ford of Huntingdon, PA and showed the damage to the service writer. He asked me to wait in the waiting room while he looked further into the situation so I sat there for around fifteen minutes until he finally came back out. He then proceeds to tell me that there is absolutely no way that they could be responsible for the damage and that they would not be fixing my vehicle. I explained that there was no damage whatsoever to the car before I took it in for them to fix it under factory warranty and that the hinge to the fuel door that they replaced is directly behind the damaged sheet metal. He stuck to his story that there was no way that they are taking responsibility. So then I called Ford Motor Company. They said that since the dealer is privately owned that I would have to go through their management in order to resolve this and that Ford would not be able to do anything about my situation. So I went back and requested to speak to the general manager who also happens to be the owner of the dealer, however, he was not there at the time so the receptionist took my name and number and said she would have him give me a call. So this morning I received a call from the owner of the dealer and he informed me that he had spoken with his head technician and agreed that they are NOT responsible for the damage that was so clearly caused by the work that they performed. SO basically, I took my $35,000 vehicle there to be repaired and in turn left with more (expensive) damage than I brought it in with and the dealer basically gave me the big "screw you." I have bought 3 Ford vehicles over the last four years and if this is how I am going to be treated as a customer, this will be my last. To anybody here in the Mount Union or Huntingdon area, DO NOT DO BUSINESS WITH HUSTON FORD. YOU CAN'T AFFORD IT.
The people at L & L Ford are super to work whith. The... - raffyremodeling
The people at L & L Ford are super to work whith. The people are kind and the dealership is clean. The service department performs top Quality work.