Always fine service and friendly folks. - CAGIBBINPA
Always great service. Staff is friendly and helpful. Keep up the good work. Nothing further needs to be said in this review. So there it is. Bye!
Top Reviewed Service Specialists At This Dealership
The place to take your car to. - Herman
The personnel is very friendly and helpful. Prices are very reasonable. They communicate better than I do. Took my car in for some repairs, all done quickly and professionally. Feel sorry for not taking my Buick there earlier.
Bottom line I couldn’t be happier about Win Kelly’s service.
professional - Denny
Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of.
So thankful! - Seeman.Melissa
I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Saturday), but i got a call Monday afternoon getting unpleasant, but expected news. When I had a hard time
tracking down the extended warranty I had purchased, Dave was able to locate the information for me. I am so grateful that he went the extra mile and for the great work the service department provided.
My oil was changed in a reasonable amount of time and the se - SHAFFER4952
The service was great nd completed in a timely fashion! The service manager was very helpful and congenial! I appreciated the second free oil change!
power steering gear - China Scott
Thank you Daniel H Troutman! I had a problem with my Buick lacrosse after only 1500 miles..my car was over the 4 year warranty however you made sure I didn't have to pay that expensive bill..was definitely a defect..so glad to know there are still caring people like you in the world we live in today..because of you I will buy another Buick..your Awsome! give this man a raise.. can't thank you enough!!
Best Dealership in the Area! - DJANDNIC
If you're looking to buy a new or used car, or have service performed, make sure you come to Whitmoyer. I mad a mistake of going to another dealer in the area due to being closer to my work for easy of service, but what a mistake that was. I'll never do that again and will be back to Whitmoyer for all my needs where I'm treated with respect, dignity, honesty, and professionalism!!!
Service at Honda Towson - Acurafan
I was thoroughly impressed by how quickly my service was completed! The staff was extremely friendly and responsive. I appreciated their help in ensuring I had a great experience.
Deception - Macwagner47
I had my car in for repairs and was under the impression that I would be able to pay my bill with my Synchrony car card, because they where listed as a pertisapating service. I was told when i went to pay that in though they where a pertisapent that they did not accept that for payment. I have spent alot of money there and now will never use them again
Very Good Service - Stan
All Klick Lewis service personnel were very friendly, respectful, knowledgeable, and professional. I was 100% satisfied with all work performed on my car at this service visit. Stan
Charge a lot but nothing done - Saabguy
Went to fix my Saab about a year ago. Paid $1400 for fixing steering, breaks problems but nothing was done. I called and asked if repairs actually took place, and I was told yes. Never will come again and never recommend anyone.
took 04 denali in for first service -- very helpful and... - jrussell
took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.Very clean shop and friendly people.
To start, the secretary was rude & did not seem to... - Edward63
To start, the secretary was rude & did not seem to know what she was doing. The mechanic charged me for parts he never replaced an also put my rear driver side wheel on backwards. I found this out after i had my truck looked over at another garage because I was skeptical of the work that was supposidly done. When i confronted the mechanic, he was ignorant an overly defensive. Since then I have heard many other complaints regaurding Jayce Automotive.
An Awesome Experience! - jay
My sales consultant was very knowledgable and did everything possible to meet my needs, and she did!:) I was a bit indecisive, so it was great to have someone with such patience and understanding!
The customer service I expected and the lack of... - onthedlent
The customer service I expected and the lack of professionalism that was displayed is completely unacceptable at the MileOne collision Center on Reisterstown Road. On October 9, 2009 I was faced with a difficult situation. I hit a curb damaging two wheels and tires on the same side of the car. While doing this to keep the insurance company uninvolved I bought four wheels and tires and installed them myself. In this attempt I over torqued the left front wheel causing the wheel and tire to fall completely off the car. With this turn of events I was forced to file two separate claims on my car to rectify this problem.
I worked for Saturn of Ellicott City for 2 years and loved every minute of it but due to the unfortunate turn of events that General Motors is going through I resigned. But the one thing that I loved about the MileOne Company and Saturn is that they seemed to genuinely care about their customers. After waiting 3 weeks I finally received my car on November 13th to find that having a normal driving experience was not in my immediate future. The followings events occurred:
? Bubble in the tire.
? No hubcaps on the car. (the hubcaps were actually left on my passenger seats).
? The tire pressure monitor was not working.
? Different set of wheels and tires on car.
? Missing wheels and tires that were in the car.
I was very upset to see my car in this state after 3 weeks and two claims. Ed( Manager) and Rob(Service Technician) refused to try to rectify this problem of mine and I left defeated, disrespected, and taken advantage of. I would have been able to rectify these issues fairly easily if one of the wheels and tires were not missing from my vehicle. Now I am faced to purchase another wheel and 2 tires and a wheel alignment after 2 claims and $1116 paid out of pocket. All I wanted is the wheel that was wrongfully taken from me and to have my car look and drive the way it was before the accident so I can make this situation finally end. These are the facts about the accident:
? On the night/morning of the accident I the tow truck driver from Road Side Assistance dropped me off at home.(So I know everything was inside the car)
? Saturn of Owings Mills received the car on the 15th of October.
? Saturn of Owings Mills had the car towed on Wednesday the 21st of October.
? The accident happened on the passenger side of the car leaving me with 2 wheels and tires on the drivers side.
? I bought four the night the wheel fell off. Statefarm replaced 2 wheels and tires which should leave me with four stock wheels and four chrome rims.
Thank you for time, patience and understanding in looking into this matter.
I went in because I had really poor body work done and... - Champskins5
I went in because I had really poor body work done and after much aggravation finally decided to give up on the morons I'd dealt with...wow, what a change when I went to Montrose. Staff at the counter was great and as I was explaining all the problems the owner overheard and got personally involved...try getting that at most dealerships. The sweet part was the work they did...outstanding! The paintwork was fantastic and they even touched up a spot unrelated to the accident. Above and beyond! Thanks Rick and your team!
I've been going to this dealer for years. Mr. Franz... - st5325
I've been going to this dealer for years. Mr. Franz Pichardo has always been pleasant, professional, honest and tries his best to give his customers the best prices he can. My vehicle has lasted a long time because as far as I can tell, they do the work as it should be done. When I leave their establishment after having service done, I feel confident I won't have any problems. And I haven't. I'm sorry many people haven't had positive experiences there, but unfortunately it depends on who you deal with. Ms. Jeannie who schedules the appts. is great too.
Carlisle Cadillac Buick GMC