Great Service - mike332
Joe Holbrook is a great customer service representative and the service personnel are the best. I would highly recommend Del Chevrolet to all of my friends and family.
Top Reviewed Service Specialists At This Dealership
Great service - Robyn Unruh
I had a noise in my left front end I thought maybe the axle was breaking something was going to fall something was going to happen I came in and my tires are only a year-and-a-half old but there was a flat spot on the left front they moved it to the rear no more noise their technicians are so smart I'm Amazed I would highly recommend Kelly Chevrolet
Exceptional Service - colorado faithful
I went in for an oil change and tire rotation today. Chevy 21 noticed my tread wear was such that I needed new tires. The tires for life program kicked in and I got the oil change and new tires while waiting. I only waited a little over an hour for the whole job to be completed.
Out-Of-Town Car Service - Atticus
Needed to make an unplanned service stop and called Bergey's Chevrolet. Joe McNamara treated me like I have been a repeat customer for years. They took care of the issues in a timely fashion and put me completely at ease. Thanks again, Joe.
Great Place To Get Service - Azu
With 4 cars to maintain it is great to know that these guys will take car of them. Love the complementary vehicle inspection with service and advising you what is needed now or in the future.
Chevrolet Service Manager
Good job - Moto Mary
Staff went above and beyond to help me with my situation, answered all my questions, and I will definitely be working with them again in the future
Always take care of you - cookie
I have been going to Scott for years, and they always are friendly and ready to help you. Good Work! thank you scott great employees
Oil Light on - TYoung
If I could give this dealership a ZERO I would. I purchased my Audi Q7 in 2015 from this dealership. And has had the SAME PROBLEM all the time. My oil light is constantly coming on. Whenever I would call to notify the dealer they would advise that "it is not uncommon for the oil light to come on in those vehicles and that it probably needs to be TOPPED OFF". Well outside of my regular oil changes I had to always top my car off for 3 YEARS..Finally, I had my husband go under the car to look and needless to say he seen a hairline crack and took a picture for me to show the dealership. My next trip to the dealership I showed the staff the pictures and advise that there is indeed a leak as I suspected for 3 YEARS.. However, they stated they could not see the leak..So they added oil and sent me on my way..Until June of 2018, I called Kegon and Javier (service manager) to advise that I will need an oil consumption. Per Kegon "Javier stated that he does not think I need an oil consumption but they will do one if I wanted and I would have to pay for both parts of the oil consumption process" I advised that I will not pay almost $500 to cover something that I have been notifying you all about for 3 YEARS..Kegon called back and advised that they will do the first part at no charge and I will be responsible for the second part in which I agreed. Needless to say my vehicle DID NOT PASS the 1ST part. My vehicle was in to be serviced for this OIL ISSUE for 8 WEEKS. I have now had my car back for about 4.5 weeks and GUESS WHAT??? the OIL LIGHT just came back on. I called the dealership to notify them and was told by Kegon " when will you be in the area so we can TOP IT OFF"are you kidding me Kegon??? Topping it off is NOT THE ANSWER!!!! THERE IS A PROBLEM WITH THIS CAR.....I called Javier and left him messages to inform him and has not received a call back. I did schedule an appt at the Cherry Hill location with hopes that I can get this issue rectified. Sorry about the rant but I need everyone to know how HORRIBLE this dealership is.
Service department - Chelebellx11
Service employee was friendly, knowledgeable and the service was completed in a timely manner. Whenever I have my car serviced the quality of the employees is always exceptional.
Got ripped off. - Donbly
I bought a 2000 Ford F-150. After the truck stopped running for the 2nd time my mechanic found the gas tank had a hole in it. Hoses leading to gas tank had previously burned. $775.00 to repair. Of course the $500.00 warranty covered nothing. Also found after market rubber strips on each side, covering holes in the body. Strips had been glued on but it came off in the summer heat ! Maaco wants $2,000.00 to repair the holes and paint the vehicle. Isn't that wonderful ? What's next ??
Tire Light Sensor Just wont stay off - tired
My car tire light has been coming on every week or so for at least the last six months. You would think that I work for Audi as much as I have been there to have this issue resolved. Each time after they tell me it's corrected the light comes back on after no more then 3 days of me picking up my car. You would think that if this is continuing to occur they would replace the wheels. They have replaced sensors, had the bends taking out of the wheels still I have this annoying light that keeps coming on. I will now try another dealer to see if they can correct the issue. Not sure why the Conshohocken dealer could not resolve the problem.
Hidden lease charges - Cindy Popelik
I leased a Chevy Trax from Carfagno for 2 years. Returned the car with no damages or high mileage charges the car was in excellent shape. Prior to returning the car, a friend told me about "extra end of lease charges" that can pop up. While getting my last oil change, I asked the salesmen in the office and the Leasing coordinator if I should expect any end of lease charges. They all played dumb and said no they were not aware of any end of lease charges unless there was damage to the car or high mileage (of which we there were none). 3 weeks after returning the car I get a bill in the mail for a "Disposition charge" because we did not lease another car or buy another car from them. So the people in the office blatantly lied to me, right to my face! I will never buy from or trust this dealership again. I find this in very poor taste and the kind of "old sales methods" used by crooked sales people in the past........Good bye GM and Carfagno Chevrolet.
Too much to say - Carcaptain
I recently went to the service department here to simply receive a duplicate key and fob for a used truck that I just purchased at another location. The service advisor, Bruce, proceeded to ask me "I'm assuming this is your husbands truck?" And when I told him that no, it's mine and I bought it to pull my horse trailer, he then lectured me about how the truck wouldn't be able to pull one and that I would be disappointed! Really unprofessional, out of line, and much too much to say since I didn't ask for his opinion! I have had similar experiences before at Fred Beans dealerships before and I WILL not be back. The employees seem to be rude, brash and outspoken. They should be trained how to treat customers.,
I should have listened to both of my neighbors! - JF3
I can't speak for the sales department, but if you intend to have your car serviced here, do so at your own risk. Service department is incompetent, unsympathetic and will take ZERO responsibility for their actions. And now of course my car is leper that no dealership or GM wants to touch!
In Nov 2017 I took my 2017 Volt in for a simple recall service. My car's performance was flawless and I loved it, racking up about 13k miles in a year and a half. Upon getting the car back, the Lane Departure features were inop (a costly upgraded feature that I specifically waited until 2017 model year to purchase for this vehicle and a "safety" feature that is tied into the cars fully drive-by-wire braking, automatic braking, and steering functions).
Upon returning the car to them a few weeks later for the remedy service, I'm told by the service advisor that in performing the repairs GM allegedly never instructed them to reprogram that feature (since speaking with another GM dealership service department that is well versed in the latest Chevy functions, that feature had nothing to do with the recall repair.) I think little of it and thank them for at least addressing it in this follow up visit. They assure me that it works fine now (despite learning later that they have NO other vehicles on the lot to confirm how the operation is to properly work anyhow).
Long story shortened due to a legal breach of contract lawsuit pending, over the course of 1 week they acknowledge, confirm and document the problem, GM/Chevrolet Customer DisService 'reps' claim a high escalation of the matter and lied to me as to the 'status' of the repair and their alleged interaction with the dealership, the dealer states that can't undo what they did and will do nothing more and demand that I bring back the loaner car to the point of harassing me and then threaten to call the police. 1 WEEK! I invite them to come get their loaner and inform them that I will not take possession of the car until they repair their error. So what do these unscrupulous guys do? They drive my car, leave it in the street in front of my neighbor's house, facing the wrong side of the road, doors unlocked, keys in obviously visible in the cupholders and jump into their loaner. They were so anxious to sneak & drop my car that they brought their own spare key and I had to flag them down before pulling out of my driveway to give them back the key that I was given.
Horrendous integrity and they can rest assure I will be joining my neighbors in NEVER taking my car to them for further disservice again.
2014 SONIC LS CAR TIRES - good honest guy
I went to my local Sunoco gas station where I saw my mechanic. My tires were low on air. As he was filling my tires with air he told me that my tires are dry-rotted. My car is two and a half years old with 7000 total miles I was told by chip the service manager that my tires are dry-rotted because of my driving conditions only driving 7000 miles in two and a half years. I am still within my new car warranty three years or 36000 mile warranty. They refuse to replace the tires that are badly dry rotted. I would not recommend Armen Chevrolet service to anyone
Service Dept is full of LIAR - 2015 Express
They will try to up sell to the point they will lie to get you for the most $ they can. STAY AWAY!! Try anyone other than these people!!
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
I have bought 2 new vehicles from this dealership, the... - grbngrs
I have bought 2 new vehicles from this dealership, the last one being purchased in 2006 when they were still at their old location. Since moving to their new location the service has been great. The Tech that works on my car has superior knowledge and work ethic and addresses any questions I may have about any repair my car may need. The rest of the dealership, from salesmen and service writers to the owner, has been friendly and respectful of me and my wallet.
Upset beyond words - tholmes
Do not take your car to Faulkner for repairs. Over 6 months ago my husband was in an accident (the other driver’s fault) and Nationwide Insurance suggested to have the repairs done at Faulkner. We both work very hard to support our family, both of us having 2 jobs and rely on our vehicles. My husband’s car has had endless problems once it was returned (twice the amount of time it was promised) and he has contacted them over and over again with no resolution. Now we are in a position where we are putting out children’s lives at risk driving them to school. Thank you Faulkner.