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Michael greeted us and explained all the information... - Pcassidy976
Michael greeted us and explained all the information before taking a rest drive. Was professional and friendly a wealth of knowledge for the Mercedes Benz I purchased.
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
I dropped off the car late in the morning, and picked it... - Jeanrenshaw240
I dropped off the car late in the morning, and picked it up at the time requested. All service was completed as requested. Very convenient, especially with the loaner car.
Very professional, engaging, knowledgeable. We highly... - The Rock
Very professional, engaging, knowledgeable. We highly recommend the dealership. It was a great experience working with all of the staff. No pressure and extremely professional.
I was referred to Stephen by a friend who bought his car... - mipatel21
I was referred to Stephen by a friend who bought his car from him at Audi Wilmington. I had a great experience and would suggest Stephen to my friends.
The service department is top notch. Always a great... - Steve
The service department is top notch. Always a great experience. Audi of Fort Washington always makes me feel special I can’t say enough good things.
Best Experience! Caring Helpful and Extremely... - ssandman810
Best Experience! Caring Helpful and Extremely Knowledgeable! 100% Transparent! Highly Recommend Audi Turnersville for your Next Vehicle Purchase for New Certified or Used. They are an AWESOME Group!
Excellent experience! - Brian G
I'm very thankful I had Debby as a salesperson. She's extremely personable and always customer first, right from the jump. She got me a great deal on my car and facilitated my trade in to a private party. No detail is too small or unimportant to her if it's important to you. I had an excellent experience with everyone in the dealership, including their financing expert Joe. Would highly recommend Debby and this dealership!!
I filed a complaint against West Chester Audi with the... - Selim
I filed a complaint against West Chester Audi with the Pennsylvania Attorney General’s office because they charged us for a certified pre-owned (CPO) Audi, but on the day we came to collect the vehicle, they gave us a regular used Audi (the dealership de-registered the car and removed its CPO protection after they cashed our check). The dealership took my check on February 13 and asked me to return after the funds had cleared, but when I returned to pick up the car a new sales manager (Steven Baxter) was on duty and he told me he was not going to give me the CPO protection that I had paid for. I decided to call general manager Rob Nourie.
I pointed out to Mr. Nourie that, by removing the car’s CPO protection, Mr. Baxter had put the dealership in breach of contract. I pointed out the documentary evidence I could show (written assurances and signatures from dealership staff certifying that I was purchasing a CPO car, as well as the fact that I wrote “2019 Audi Q5 CPO” and the car’s VIN on the check that I used to pay for the car). I also decided to file a complaint against the dealership with Audi of America, and to report the dealership to the Attorney General’s office.
On March 16, Mr. Nourie finally informed me the dealership had paid the necessary CPO fee to Audi of America and that "the CPO went into effect as of 3/15/2021.” In other words, weeks and weeks of grief trying to push this dealership to give me the CPO protection they charged me for.
I have shared with the Attorney General’s office my concern that customers who are less aggressive about defending their rights could be defrauded by this dealership, and I asked the Attorney General’s office to keep my complaint on file.