Very friendly service - Kenneth
Service advisor very friendly and informative the mechanic pinpointed the problem fixes it at a timely manner my car is back to working normal thanks.
Top Reviewed Specialists At This Dealership
Best Sales and BEST SERVICE Around - Matt_Slap = Best
My entire experience with Matt Slap Subaru in Newark has been wonderful. The sales team came through on their promise of finding the model I had to have quicker than all the other dealers and for a very good price! Service has been amazing. I owned a Lexus sedan prior and the maintenance was killing my wallet. Matt Slap's maintenance has been terrific and the pricing is so fair, it's what you would expect to pay. No more feeling like I was being ripped off by Lexus!! Matt Slap has done dent repairs twice now on my car perfectly. Most recently Ben Slap worked with me and stuck with it to resolve a rattle coming from the dash board. Turns out it was a ground wire hitting an air flow box inside the engine. They kept the car 3 days and called in an expert with sound equipment from another state. The sound only happened if the car was cold. I am so relieved. Thank you Ben and Sal. If you are considering buying a new or used car Matt Slap is one place that will treat you fair and pricing on everything is fair and just.
Fantastic - Mack
Everyone involved was amazing, and helpful beyond any expectations I could have had, could not be more happy with the purchase. It was a new experience for me buying a new car and everyone was extreamly helpful and easy to work with, it made the process very easy for me and took a lot of the stress away, very thankful for all their help.
Certified Sales & Leasing Consultant
Experience - Lee
Overall great experience. Ottie and the team there did an amazing job getting me what I wanted and I’m and very happy with my buy.
Leasing & Sales
Sales and Leasing Consultant
Great experience - teaster
I don't enjoy the process of buying a car, but I very much felt at ease dealing with Delaware Subaru. My sales associate, Melissa, was thoughtful, thorough, insightful, and very easy to deal with. She expertly explained the details of the car and the purchasing process. She was never pushy and I did not feel rushed or hurried. I appreciated her input and if and when it's time for another car, I'll be back at Delaware Subaru. Tom
Subaru Sales Associate
Always the best personal service. - Donnarae
I feel confident I’m receiving the best possible care and recommendations. Getting convenient appointments I’m in and out.
I prefer to work exclusively with
Subaru Certified Sales Consultant
First Subaru purchase - BonBon
Car buying can be stressful. We had a pleasant buying experience at Apple Subaru. Our salesperson Kay Hassinger was very knowledgeable about her product and we were not pressured by anyone. We would certainly buy from this dealership again.
Worth the drive to Hanover - CCRN
Jo was honest and respectful of my time. I test drove a new Subaru and when I got back, he gave me the best price for my old Subaru. They found me the exact Outback that I wanted. No waiting around for hours.
Excellent Sales Experience - Jeff Cole
If you are looking for an excellent sales experience then you need to go to Roberts Subaru! My entire experience from beginning to end was enjoyable. I worked with Alex Todd, who was both professional and respectful. He took the time to make me feel like a valued customer whether it was at the dealership, over the phone or through email and text. You don't meet many sales reps with this level of attentiveness. While the papers were being finalized Alex reviewed all the features on my new Impreza Sport in great detail. This added a lot of value to my buying experience. In addition to Alex I also worked with Ed and Greg. Both of them were pleasant and helpful. This was my first Subaru and would only consider Roberts Subaru for the next one.
A pleasure to work with - bijouhamham
Of all the many, many dealerships my husband and I visited in the weeks leading up to buying our new Forester, AutoNation Subaru Hunt Valley was the only place we didn't feel overly pressured into making a rush decision. We worked with Josh Wenderoth, who was super patient with us as we came and went multiple times asking to test drive different models and go over trim levels in great detail. When we were finally ready to make a decision, we got a great deal and everyone that was part of the buying process made it go smoothly and painlessly. We definitely recommend AutoNation Subaru Hunt Valley!
Subaru purchase - Annette Thompson
I received great service from my sales person Alex to my Subaru encore rep Amy! And a big thanks to service department adviser Ryan! I love both of my Subarus!
Low-pressure Experience. - Templekid
This is the place to go if you're looking for a Subaru or a late model pre-owned car. Lindsey, John, Moe and Tim were all exceptional, no pressure professionals. I got the car I wanted at a reasonable price. I'm satisfied so far.
Questionable bait and switch - Subbiegirl
Found an amazing price online for an outback. When I called, I found out it was an error but the good news is that the price would be honored for 24 hours. The bad news.....it wasn't. I was told t h e price had changed but I could still drive there and get a really good deal. I went elsewhere. Buyer beware!
Even GM's mailbox is full so I can't leave a message - SO DISSAPPOINTED
I am currently a GM of a Chevy store. I am attempting to help my family buy an Outback from you all. 17mins later on hold with a snappy receptionist. To then get "full mailbox" of GM!!!
Wow! Sad you all don't care!
Treat Customers Like Dirt email excerpt below - Bob S.
Subject: General Manager of AutoNation Subaru Hunt Valley.
Date: Sun, 18 Oct 2015 08:58:05 -0400
I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday.
I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public.
I await your response.
Heritage Subaru Owings Mills
Heritage Subaru Catonsville