Michael was very helpful and patient working for me - Timbo1138
Michael was very helpful, considerate, and patient working for me to get a car. Michael continued to get me a great deal very helpful. Great experience.
Top Reviewed Specialists At This Dealership
John is the best! - dani2chet
Thank goodness for John! He was extremely kind and patient, especially since it took me over a year to decide what my next move was going to be. He always made himself available and checked in with us. He definitely went above and beyond for us! I've already referred him to a few friends of ours. We can't thank him enough!
Sales & Leasing Consultant
Great service - Butterfly23
The service adviser was honest about the length of time my wait for a oil change my be .I decided to wait and was pleasantly surprised to be out with a newly washed car a hour earlier than expected. One employee made three children waiting with their parents very happy by giving them balloons .The children were delighted! Another employee came over and turned on the TV. The waiting area was clean and comfortable. The staff professional and cheerful. This was my first service visit since purchasing my vehicle. I am very happy with the overall experience.
Great purchase. - Pablo
It’s always good when you find the vihicule that your looking for. But it’s even better when you have to buy it from friendly people like Kathy McKinney, she made it easy to buy my wrangler honest, answer all my question over all a good Experience.
A million THANK YOU'S - patriciaeuson
Robin Golightly is the best! From the moment she called us to the moment she handed us our new keys (with a hug) she was professional, friendly and went above and beyond to make us happy. I will refer her to anyone and everyone i come across that is in the market for a new vehicle. Thank you Robin!!
Chrysler Jeep Internet Sales
Sales Associate and Product Specialist
Would Definitely Recommend to all! - Blaclair4
Criswell Jeep of Thurmont was wonderful! I highly recommend Andre Harrison as he was so helpful throughout the process and was very personable. My husband and I were very impressed with how easy going Andre and the team at Criswell was. We also really appreciate Andy on the Finance side with helping get as close to our budget as possible. The team at Criswell was great and we would absolutely recommend them!
Commercial Sales email@example.com
Excellent Service - Erin B
As always, Jose (service department) handled our car work efficiently and professionally. He provides thorough communication and makes sure we are happy before leaving. Thank you Jose!
General Sales Manager
You just know when it's right - Charlie P
I was a long time customer of another local dealer, but wasn't very satisfied recently when looking for a car. It just seemed as if my prior years of business and loyalty meant nothing. My search for a car took me to Buchanan. Kathy was wonderful. She was knowledgeable, friendly, and funny. She was very patient and addressed my concerns as we drove several vehicles. There was no negotiations over the price of the vehicle, they made an offer I couldn't refuse. It was more than fair and way below the Internet price. Andy was also terrific. No nonsense and straight talking. The process was simple and quick. And they even threw in some extra incentives. I am extremely satisfied and would highly recommend Buchanan.
Pre-Owned Sales Consultant
Sales and Leasing Consultant
Great Customer Service - Teresa18
I found this particular car shopping experience to be the most stress free event of all the times I've purchased a vehicle.....I expressed my desired vehicle of choice, amount I wanted to spend and my must have accessories. Terrell Bullock, the Sales Consultant did an excellent job of securing a vehicle meeting my criteria. He was very polite, friendly, patient, and very knowledgeable of the goods and services of the Dealership!
Father's day gift - MNHARRISON
Amrr was a great sales guy who was very nice and knowledgeable about what I wanted and made sure I knew all about the features and benefits of my new car.
I would recommend him to anyone who is looking for a new car.
Thanks again Am.
Great service - jpike
Great service from Bryant Jones .Used dealshio for recall service .Bryant very professional.Had to order a part to finish the work. We followed up with a call to complete service. Will use the dealshio for service and next jeep purchase.
General Sales Manager
Excellent Car Service! - J. Skipwith
Waldorf Chrysler and Jeep is my go to car service location, they are professional and give you quick and honest service. The workers are pleaseant and work with you to give you the best deal possible for your situation. My favorite is Natasha T. who always gives such pleasant and sincere customer service!!!
Best New Car Sale I Ever Made - steveo
I usually do not write reviews, but I feel compelled to tell everyone about the way I was treated at DARCARS Chrysler Dodge Jeep RAM of Silver Spring. They treated me like family, with respect honesty and 100% of my satisfaction. The process was seamless and the fastest that I ever had when purchasing a new car. In and out in less than two hours. From Remi my salesman to Gill the Sales Manager there and PJ in Finance. Again I got a great deal on a 2018 Jeep Grand Cherokee Trailhawk and I could not be happier.
Come see him - Andre
Excellent over all in all areas of sales and professionalism. Rear customer service and gave us a full and complete tour of the facility. Great personality
Best car buying experience!! - Erlerf09
Dealt with Theus in trading my Wrangler and buying new one. Had bought 3 vehicles from Crisswell before but this was the best experience I’ve ever had. Theus was laid back, friendly and courteous. I really enjoyed Theus’ accessibility and responsiveness. Days before I bought my Jeep, Theus communicated with me via text even during his day off and after work hours. By the time I got to the dealership I felt he really understood my needs and wants and I feel the service I received was possivitely impacted as a result. Would definitely look to wit with Theus again in the future.
Sales Consultant firstname.lastname@example.org
Jeep Sales Manager email@example.com
Jeep Sales Manager firstname.lastname@example.org
Awesome Customer Service - shanaspinxo
Very helpful!! Looking for a new / used car? Defiantly recommend Prince Frederick Jeep and Dodge!
Shout out to the salesman Brandon for helping me purchase my 2017 Jeep Wrangler!!
JEEP TRANSMISSION REPAIR - Edwin
I would like to thank Tyler (Service Manager), Christine (Service Advisor) and the technicians for their support during the time I was awaiting a part for my transmission. They went above and beyond within their power to assist and reassure me during the process. Their empathy and communication was greatly appreciated. My Jeep is running great. I would recommend their service department. Thanks again!
New Vehicle Purchase - PK Sells
I bought my first Jeep here 6 years ago and had to return here and I am so glad that I did.My Salesman was Quenton and he was AWESOME, Nothing hidden or sugar coated. Straight up with me and I ended up getting a better deal than we initially talked about.He made the whole experience a very pleasant one.I feel blessed to have had him with me during my experience today . I will definitely recommend this place to anyone looking to buy or trade a vehicle. Thanks Quen!
Excellent - jeanette123$
I have been going to Stafford for 15 years or more. I always deal with Bob because I receive excellent service every time. A+Service.
Best service experience - Mdeoraj06
I had my vehicle repaired at a service department where I bought the Jeep ,they replaced the engine in it two times within a month and it shut off on me again,finally I told them I am taking it to Ourisman..My experience whit Ourisman has been phenomenal very professional staff and I was updated by the service manager himself Mike C .
I will personally highly recommend if ever you need true quality and professionalism
TAKE IT TO OURISMAN
Just an overall excellent dealership that really cares! - 2012Shadow
We purchase new Jeeps every 3-4 years. We've been dealing with Thompson since 2005. Recently I decided to order an extra set of floor mats for my 2018 Jeep Rubicon Recon that I purchased in late December. I spoke to Joe Pearce in parts and they were special ordered for my. Chrysler. Jeep Customer service had said they are not available, but Joe found them! This really shows the personal care one expects and receives from Thompson. Many thanks to Joe. John and Sandy
Great service - Lovechild
Great service very fast in getting the car.nice people. Very prompt service easy to talk to the people. Would highly recommend the dealer ship Thanks for everything
Very pleased with the purchase - ahiltabidle
One of the lowest pressure car buying experience I have ever had. Everyone was very pleasant and welcoming when I walked in the door; my sales rep was ready almost as soon as I got there. I will definitely buy a vehicle from Century when I am next in the market.
Avoid this place - jrfromffx
A while back my wife and I were looking for a Jeep, we went in to this place and after waiting for half an hour for the one and only wrangler sales person to finish with a previous customer (5 minutes), go have a smoke and pal around with his friends (25 minutes) he was finally able to give us a test drive in a model that was nothing like what we were interested in, no matter we got a test drive. We got back and told the guy what we wanted my wife had 3 things it had to be, green, automatic, Rubicon. The guy told us I don't have anything like that. No offer to look around, no talk of ordering one from the manufacturer nothing. He suggested a couple options that came close that he had on the lot. We left, he didn't seem to mind. I found exactly what I wanted on my own at Darcars in Rockville, they were awesome by the way.
Fast forward a couple months and I'm having problems with my stereo shutting off randomly. Since I passed by this awful place on my way home at the time, I stopped in. The service writer very rudely to sent me away because I didn't have an appointment. Didn't offer to have some underling take a look because all it needed was for the software to be reflashed (takes 3 minutes) or even offer to make an appointment. Just said he didn't see me on the schedule come back when I have an appointment.
So as my review the whole place it terrible, avoid it. All of these positive reviews are people who don't mind being jerked around, or are friends/family of the employees trying to help out.
Very honest and upfront. - cwilson
Dealing with Lauren in the internet department, she was fast to respond to emails, got the information that I requested and I felt was 100% upfront and honest. I would highly recommend this dealership to anyone looking for a Dodge/Jeep/Chrysler or a used car. Small Hometown dealership with no politics. Check them out.
Journey - LWeidow
I would highly recommend Tate to anyone in the market looking for a new vehicle, The service was excellent, fast and very friendly. I was able to walk out the door with exactly what I wanted and in a timely manner. Thanks to Tina and her co-workers I would refer family and friends to check them out when buying a new vehicle.
Hard Working people trying to do what they can, - ajdeange
Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen.
I got a kool truck with no hassles or games. Good people that never mislead me during this venture.
Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip.
Thanks again to Carl , Kim and the management team!
Fan to life,
Easy, no pressure, no hassle - 14Review
My sales consultant, Imani was very pleasant, knowledgeable and made it an easy process. It was a no pressure, no hassle experience. I would highly recommend Imani and Lindsay
outstanding service - Bayley LLD
Everything was on time and completed in a very professional manner. This is my third visit scheduled and one of several for car wash and air adjustment to stop warning low tire signal. Always the same high level of service.
Jeep purchase - Mb
Purchasing our new Jeep was easy. Our sales person, Georgi was knowledgeable and enthusiastic. And with this, we were able to quickly make a decision on buying our vehicle.
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