Professional and friendly - Tommy49
No complicated issues, with transactions...great service Ali helped me a lot. Great financing options with great interest rates thanks easterns great first time buying from easterns
Top Reviewed Specialists At This Dealership
Helpful - katiekellerman
Had a great experience purchasing my first car from a dealership here. very helpful and nice employees, willing to work with you and find the right fit for you
Fantastic - Carguy bmw5
Soon as I Walked in I was instantly greeted with respect from Mr. Jared Davis. Very thorough. I felt great during and after the purchase .
Fast and efficient - Caneta
I was able to cosign on my daughter's vehicle which many other dealers made a task at easterns it was made so easy, thanks to our sales man nate hall
Product & Finance Specialist
My first Lexus - Big steve
I was referred to Alex by a friend . I came to see him at Lexus of silver spring . From time I came in to the time that I left he took great care it . If you are looking for Lexus go see Alex at lexus of silver spring
Master Certified Executive Sales Consultant
Executive Sales Consultant
2019 Golf Wagon - Danacox80
Melissa Cole went above and beyond to find me the exact car I wanted and made my buying experience easy! I was in the dealership for under 3 hours and would recommend them to anyone looking for a VW. They really know their stuff over there!
Great Customer Experience With Client Advisor Eric Lovo - dhbusch2
Throughout our entire exploratory process with a new vehicle, Eric was respectful, courteous, and informative. He was easy to get ahold of, and he provided detailed responses to all of our questions.
Thank you Eric for all of your time.
Wonderful customer service - LisaMarie
I went to Heritage to get my Jeep Grand Cherokee Overland fixed and Sarah Slokan was my service advisor. She was wonderful with everything from the moment I dropped off until I picked up! We didn’t know when dropping it off that it was going to be there for about 10 days getting both cylinder head repairs and quite a bit of other stuff done. We originally thought 1 day so when all this other stuff came up I wasn’t prepared for all the cost for repairs and the rental. Sarah helped by letting us use one of their vehicles so we didn’t have to pay for the rental a whole week. And we also used their credit program to pay for the repairs which was a big help. I will definitely use them in the future and will go through Sarah! :)
Consistent professional and customer service - Frank 904
Consistently provide expedient service with fair pricing and minimal disruption to my day. Drop off and pick-up goes smooth and on time. Car service performed is explained and follow-up is excellent.
Mercedes-Benz & /// AMG Master Certified Sales Consultant
Sales and Leasing Consultant
Great Experience - PopPop
My family has bought cars from what is now Heritage Subaru and the experience yesterday was light years ahead of our previous experiences under other ownerships. It started with Mr. Queen in Service when I brought my 2013 Crosstrek in for service. He put me in contact with Steve Sherman in sales. Steve is the best salesman I've dealt with in more than 50 years of car purchases! And Phil Williams listened to what 'extras' I didn't want and put together a package of those I did want. Kudos all around!
Jeep Service - Chad79
The other day I came in to have routine maintenance performed on my Wrangler. The service was performed complete and in short order. Great job!
Pre-Owned Sales Manager
Babby Renagade - Lovers
We have my whole family, bought our vehicles from here and used the great service department and just are overall experience has been great and easy it made me love buying cars again.
Sales & Leasing Consultant
Polite, professional, and efficient - RArevaloJr
I recently worked with Santos and his GM Shawn Davie to trade-in my vehicle and upgrade to my first Subaru, a WRX Limited. Santos and Shawn made the negotiations easy; I didn't have to haggle, argue, or fight to come to a fair agreement, because they were clear and transparent from the very beginning. My communications with them were courteous and responsive, easily the best service I received while discussing options with other Subaru dealerships in MD. I got a great deal and had a pleasant experience to boot. I will definitely come back again!
Best deal - Swathi
The sales person provided me th best deal. He was really friendly and made the whole process relly easy for me. It was the best deal i found for the car in the east.
Mercedes Benz Master Certified Sales and Leasing Consultant
I had a Great experience purchasing a car from Heritage. - Carguy richard123
I cant say enough about Heritage. Carlos, Kyle and Vlad were a pleasure to work with and very helpful in the whole process. Carlos was so patient while doing all of the paper work. Now to Stephanie Thornton: Heritage is lucky to have a employee like Stephanie. She is detailed and so helpful in the purchasing of a new vehicle. She is a PROFESSIONAL. I purchased a 2018 Toyota Highlander and am very happy with my purchase thanks to all at Heritage.
Thanks again Richard
Sales & Leasing Consultant
Glorious and friendly! - Boblitz01
I feel this Mazda dealership in bel air I would highly recommend because I have went there before for my first car. I loved going through then because they don’t make me feel pressured but try to help me out for a good deal.
Satisfied Customer - Dissatisfied Customer
Received service on 2017 GLE 350 at another Mercedes-Benz Service Center...I provided findings to Silver Spring Service Center...My vehicle was re-evaluated at this location and I was satisfied with their assessment...
Positive & Helpful - subarueddie
Vitaliy has gone out his way several times for me at the location. He takes the time out to fit you in busy days & goes the extra mile. Much appreciated!
Subaru Certified Sales Consultant
Easy non-threatening and no BS - OLIVEWAX
I walked into this dealership fully intending to buy my car somewhere else. They beat my deal and were great to deal with. The GM, Billy, was first rate. Will definitely consider them for a future purchase.
Leasing & Sales
Pre-Owned Sales Manager
Sam the Man - PB&J
Sam made the buying experience less stressful. He is professional and patient and took the time to make sure ALL of my questions and concerns were addressed. I was not an easy sell! Both Sam and Jim were professional and gave great customer service. Thanks for taking the extra time to find the RAV4 that worked for me.
Toyota Sales & Leasing Consultant
Toyota Sales & Leasing Consultant
The trip from out of state was worth it! - TheOctopus
I haven't had the best experiences with car salesmen -- it always seems like they're trying to pull one over on me, hide fees, manipulate numbers, or add things in later that weren't mentioned before. So when I emailed this dealer and got a quote on a car that was a really good deal, I was suspicious. But I drove the hour from out of state to check it out, and was pleasantly surprised to discover that everyone I met there was friendly, honest and transparent about everything. On top of that, once they checked my credit and got all the official numbers, the offer came out to be a little LESS per month than what was emailed! And there were no extra hidden fees! I will definitely be going back when my lease is up, and would recommend them to anyone looking to get a Mazda, even if you have to come from another state.
Alex Max - hgfgujjkk
I’ve bought two cars from Alex. He is the best in the business. When I couldn’t find the right car this last go round he referred me to a dealership that had what I was looking for — the true definition of great customer service.
Audi Brand Specialist
Lease Portfolio Manager
Great sale person - J25
Steve is awesome! very knowledgeable and knows all about his inventory. You will not be upset if you use Steve Kwon and Elite Auto Brokers.
Pleasant - Schap02
Ultimately we chose a different brand vehicle for our family. However, I’d like to offer my two cents - if you are in the market for a Volvo, new or CPO, Volvo Cars SS should be your first stop. Ask for Peter - you will not be disappointed.
Amazing Service, Amazing People! - MooseJaw32
GO HERE! For a excellent and easy car purchase, they are very friendly and knowledgeable about their products. Rob was so great to work with, he helped me with any and every thing i needed and nothing was a hassle 5 stars. Gregg also was smooth to deal with, and assisted me every step along the way 5 stars. I would definitely recommend purchasing vehicles through them!
Awesome Experience - NAK
We happened to buy our Land Rover Discovery vehicle from this dealer. Our experience was very pleasant and satisfactory. Everyone at the dealership was very professional especially our sales person, Reda Habati , who helped us from the beginning to the end of the transaction. Reda was pleasant, very upfront and honest. Reda Habati was very professional, very courteous and patient with our family. He made our buying experience very easy and tolerable.
The finance department was also very efficient and up-to-date. In short, we had a great experience with the dealership.
My recent experience purchasing a car - Scaothers1
Thank you, Steve Sherman!!! He is absolutely amazing in his sincere guidance and work in bringing the best possibility with purchasing a car! He has an ability to understand your unique situation and circumstances and put together your own unique result. It's not his agenda, it is the customers' working with all the pieces he has to work with. I just am so thankful to have had 2 experiences working with him at Heritage. I love my car!!!!!
My exoerience at o’dOnnell Honda. - Todd1
The people here were so good to me and my family. We brought our 2 year old along, and we didn’t think we’d be buying a car right away. But we were so impressed with them in education steely accommodating all of our needs, it was a pleasant experience. I will definitely be using them again.
Excellent service, Charles Mitchell! - Vam
The whole experience was nice and great, Charles did a great job in explaining the car buying process at Porsche which made my decision to buy the car I want pretty quickly. I will recommend this dealership to anyone who needs to buy a Porsche at good prices.
Great friendly service - SHIFFLE752
Curtis was amazing. I would recommend working with him to anyone in the market for a new truck. He took the time to explain all of the aspects and apps in the truck which I thought was awesome.
Herb Gordon Subaru
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