Amazing - Cfuzz
Carlos was hilarious polite and professional he made time fly AND he handle me with another customer I never felt like I was put to the side great salesman
Top Reviewed Specialists At This Dealership
Quick and Painless - JustToLeaveAReview
I came in knowing what I wanted and with money for a large downpayment. I was able to leave with a car and almost no hassle.
Internet Sales Manager
JB Hodges experience - Evelyn warrens123
On Monday JB gave me info on a few used cars I had looked at. I chose the car I liked. By noon JB had my loan approved. Tuesday I test drove the car for the day. Wed I signed the paperwork, JB called the inc company. Friday I went to the dealership to pick up my new to me car. JB had my car washed, detailed, new inspection and filled up with gas. JB even went above and beyond and hooked up my Bluetooth for my cell phone. I am so very happy doing business here. JB is my go to guy. I trust him and appreciate dealing with him.
Great Sales and Customer Service - Chasemustangs
I couldn't be more pleased with the sales staff and my experience at Richmond Ford West.
Jeannine helped me find the prefect ride and worked to offer me the best deal possible and one that fit my budget. Still today if I need any help, she's a only phone call away.
Joey, walked me through every detail of care for my new ride and went about and beyond expectations to make sure I was satisfied with my purchase.
I walked into Richmond Ford West already being financed through my Credit Union, Marino was able to find me a much better interest rate through Ford Financial, which helped save even more money!
My vehicle was used and had a few imperfection, but with the help of Marvin, Jeanine, and Joey, they all made sure that those imperfections would be remedied.
Thanks to all of you for your help with my new Explorer, I love driving it! It looks great thanks to the protective coating they put the interior and exterior, with a warranty that will continue to make it shine for years to come.
I will recommend Richmond Ford West to everyone who's interested a new or used vehicle and will be back for my next ride.
Master Certified Product Specialist
A pleasant dealer experience - DMW007
The dealer was very easy to work with and explained everything I needed to know about the car I was purchasing in addition to warranty and finance options. When delivered I was walked through all the functions of the vehicle, and these days there are many! Thank you Kimberly Holloway for making the process super easy.
General Sales Manager
Goal was right car for customer - 1234
From the start of the car search. Sams only goal was the right car for me. He was extremely patient with me by allowing me to test drive several cars several times. All while being patient and professional to the underlying goal of finding me the right car.
Compliments - Deloris
My salesman was Mirza Baig. He was very very helpful in explaining each item of the carfax information for the two cars I was interested in. This helped me make my choice in the car I purchased.
Excellent all the way around - dealer, vehicle, sales person - Kevin M.
This is a first-rate dealership -- excellent selection, knowledgeable and professional sales personnel, and personalized service. The sales professional responsible for my buying experience -- Kody Wood -- is absolutely exceptional. Mr. Wood brings the rare attributes of detailed product knowledge and intense responsiveness with a low-pressure, no nonsense approach. He sold me a 2018 Macan S at a very competitive price, ordered the vehicle from Germany with the precise options I wanted, and accomplished delivery in just six weeks. No hassles, no excuses -- just results and satisfaction. I'll buy my next Porsche from Mr. Wood at Porsche of Arlington, that's for sure.
A professional and efficient individual. Very satisfied. - sam
Working with Hamed to buy my car was a truly awesome experience!
He found us an excellent deal, which nobody else could beat. We drove all the way down from NJ for the purchase, and the paperwork was minimal and there were no surprises - a fantastic car with an awesome deal. I will definitely recommend Hamed to all my friends, who are looking for a new car.
They made what I thought was impossible - Greg
The deal went smooth and Justin was a real professional. I am happy with the car and Nate in financing got me a low interest rate that my credit score did not qualify for. Great experience. I actually can't believe it.
Internet Sales Consultant
"Pleasant Buying Experience" - Roe
Had a great experience with my agent, Marcus Robinson. He was very accommodating and patient. He did his best to satisfy the terms I stated that I wanted, from the details of the car to the price. HIGHLY RECOMMENDED! Job well done!!!
Excellent Customer Service - Acura Rider
I had a very pleasant experience at Pohanka Acura dealership. Entire team including sales rep and GM both were very helpful and made every effort possible to make business with me. I am glad to buy my Acura MDX 2018 and looking forward to work with them in future. I will also recommend this dealership to my friends.
Senior Sales & Leasing Representative
Sales & Leasing Consultant
Exceptional vehicles, professional employees - night2571
I had a marvelous time picking out my vehicle. They were able to provide the car I was looking for. I had searched high and low and i'm so happy I was able to make this purchase before I moved locations. Thank you Alpha. I will definitely not forget it!
Excellent Service and Pricing. - Gyan76
My sales person Simo Zouitine provided an excellent service. He guided me through selecting the vehicle that I specified my needs. Simo also helped me get an excellent pricing for the vehicle by negotiating the price with the manger on my behalf. Both Simo and the finance manager Willam went above and beyond in order to help me get an excellent rate from the financing company as well. Highly recommend this Dealership.
Very responsive, helpful - Momof4
We had a great experience at Bill Page. Alfonzo was helpful, accommodating and greeted us warmly when we arrived after a long drive. He was knowledgeable and answered all our questions. We love our new Honda Pilot!
JR was great! - Siennafam
JR was great and worked with us through the entire purchase. He was very knowledgeable and made sure all our questions were answered. Ourismsn has a great team member in JR.
Sales Consultant - With Ourisman since 2011
Internet Sales Manager
Good, had the truck I wonted - Nighthawk
They had the tuck I wonted the sales person was grate. He was polite helpful and respectful.
The thing I did not like was everything they tried to sale you afterwards
Amazing sales personnel! - Terrapin63
Bought a used car with my goddaughter yesterday. Amin Jaddi was our salesman. He exceeded all our expectations. he was proactive, patient, courteous, and knowledgeable. He went above and beyond with her loan which was co-signed by her mom in Washington state. I highly recommend this dealership and our salesman, Amin Jaddi.
Great Purchase and Trade In Experience - Ace Glass Inc.
I initially came to Whitten to take a look at the Dodge Promaster to see if it was a good fit for my business. I had planned to find a used one on my own after making my determination. After working with "BBQ" Bruce, and finding what I wanted at a much better price than expected, I ended up buying one off of the lot. I also received a very reasonable trade in offer on a work van I have planned to sell myself. Bruce, Jay Dawson, and Jeff Boyer were all very friendly and helpful during the entire process.
Thank you very much!
Nick McNevin: Phenomenal Sales Rep and Service! - Jim Z.
I live several hours from Richmond BMW. From the second I contacted this dealership online to check out convertibles, I was treated with the utmost care and concern. Nick McNevin contacted me at 10pm, and even called to answer any questions. Found me the car of my dreams and moved heaven and earth make it happen for me. The entire process was seamless and painless. Nick constantly communicated with me, answered every question immediately. Though the manager would not approving holding my used car choice a couple of days (even though I offered a $10,000 promissory note), the deal otherwise went off without a hitch. This place is first class; a lot of dealerships could learn from them. The test drive was incredibly informative and everyone was kind and considerate. Never any pressure or feeling that my questions were stupid like I've experienced at other dealerships. Nick knows his cars, and that made a huge impact on me. I've owned Toyotas all my life. Done with that. I'm a BMW loyalist now, and it all started with Nick and the folk at this dealership who made what could be a stressful, horrible experience into one that makes you walk away feeling like a million bucks (well, minus what you paid for the car!) Example: just as we were leaving I said I needed to figure out how to program the navigation back to the 2 hour drive to my house. Nick said, "No worries. I already programmed it for you while you were finishing the paperwork." How cool is that !?
Senior Client Adviser
Great experience - Chevy2500
I had a very great experience purchasing my new truck the customer service was and still is great. No hidden prices like most dealerships. Love my truck. Thanks.
Great Experience - Davidmaya
Experience at the dealer was great. Everyone was very nice. They let us look first. We will tell our friends when they ask where we got our new Pilot. When we was ready they explain everything to us. How to use all the Features that the car come with in term we can understand. Made it clear that if we need more help they are a phone call away.
Amazing! - HondaCRV
This was my second car purchased from this dealership. Everyone in the process was helpful and made sure everything was to my standard before leaving.
Friendly and good people - Eagles1903
We are bought a bmvx4 last weekend!
Our salesman advisor NABIL helped us a lot ! We never forget you NABIL!
And dealership they are friendly and good people
All i can say if you need to car just go there and ask them what you want! They take care of you well!
Finally - Bill from Raleigh, NC
My experience at Whitten Brothers is somewhat limited to my dealing with Product Specialist Bruce Anderson. General Manager & Business Manager were fine but since I wasn't after financing nor add-on options which under other circumstances may have been appropriate, Bruce was my quarterback through the purchase process and kept it simple.
I came to Richmond from Raleigh because the dealers I tried here couldn't do "simple"-- what I thought should be a fairly simple transaction between informed adults. Instead, nitrogen in tires and other "mandatory" doodads drove the advertised price up well beyond what I stressed repeatedly was my limit.
Bruce is an adult, respectful of my goals in making a purchase at a price which compensates him and his dealership while working to stay within my budget. No pressure, just peeling the layers of pricing back in a clear, understandable fashion. So Whitten's stated price is the price except for the Documentation fee which seems to be a fixture everywhere. So allow for that to be added to the advertised price. I was after the "out the door" price includingthe Doc fee, taxes, etc. I.E., Everything. It took Buce about 60 seconds to make that number crystal clear. Very refreshing!
New or used, I would seek out Bruce the next time I wanted to purchase, even with a three hour drive. He's an example of a very experienced, knowledgeable grown up product specialist who makes it easy to buy what you want, not what a dealer may just want to sell. Highly recommended!
Very reputable dealership - adnan101
I visited this dealership by chance looking for a reliable used car. I met Leon the sales person. Leon was extremely courteous and professional. He was very patient with me and my family, and kept accomodating us for our changing needs.
The dealership offers clean reliable used cars. They replace brakes and tires, and any worn out parts in the car before selling. I would go Hyman over Carmax any day. They give you personalized server than carmax.
We started with compact car and ended up buying a small SUV. The car is very clean and reliable. After I bought the car, I noticed that one of my remote wasn't working and they fixed it free of charge. I would recommend Hyman to my friends and family to buy their next car any day.
Thanks Leon @Hyman.
and Thanks Hyman.
Beyond my dreams! - KDJB75
The whole team at Kia of Waldorf were excellent in helping me in my purchase. Randy Flowers went above any beyond in helping me to find the right fit for me and my budget. I am humbled by their persistence, honesty and determination in finding me a car I adore and can afford. I can not express enough my gratitude, happiness and relief in all that they did for me. They are truly a gem in an industry of discouragements. I highly recommend anyone who is car buying to come to these wonderful people.
Taken care of! - Josewayne
A couple of months ago, my fiancé and I purchased a pre owned BMW from Monster. I wasn’t the easiest customer to deal with, but Pablo, Q, and Mo took great care of us! I had concerns about the tires, and they replaced all 4. Everything they said they would take care of, they did! Thank you for taking great care of us! When we’re in the market for another car we will definitely check out monster again!
Very professional, great follow up. - Alec
I work directly with John Fleming on the purchase of my new car (Used car). John was very helpful and very professional and not only his follow up with me through the process but on the actual purchase as well.
I will certainly consider using Fairfax motors again for my next car purchase.
Easy and fun - Anne
Gary was very easy to work with, explained everything thoroughly, provided honest recommendations about options, and figured out the best deal for me. May (or Mei?) in Financing was also excellent.
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