Complete & Total package of Excellence - Susie’s Fusion
So much to be said about this dealership!! I searched for my car for so long and when I found it at their shop they made it happen!! Fast, friendly, professional yet down to earth, I’m so in love with my ipgrade I can’t wait to pretty her up inside to match me.
Top Reviewed Specialists At This Dealership
Best dealership in the Valley - Dealer rating
Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.
Our fourth purchase my daughters Jeep - Bill P
I truly couldn't be more pleased with a dealership. They do a great job in both sales Jeff B. And Service Dale Wilson. My husband and I are more than happy with how well we are treated and how well are Children are treated.
Great place to buy a car - Sandy
Jim Tesauro was awesome to work with, very knowledgeable and friendly. Found a car we liked at a good price...Would recommend Jim and Centennial to anyone looking for a car.This was our 4th car purchased there, 3rd new one... They are doing everything right for their customers, so they want to return...
The best experience you vould have! - Tman27
Nick Latkowski was my sales representative. He was very welcoming and was very knowledgeable about the vehicles. He was helpful in finding a car that suited my needs. He was also very understanding of my needs and my budget. He made my first new car buying experience fast and stress free. He made you feel like you where part of the Chevrolet family. I've been to other dealerships and Sun Chevrolet tops them all. I like that I was in and out in the matter of an hour. Martin Cumba Jr is an excellent manager and was willing to work around my budget. I would highly recommend Sun Chevrolet to anyone interested in getting a vehicle. I will gladly be a returning customer in the future when I go to purchase again. I can't thank Nick and Martin enough for treating me so good. Thanks again for the Chevy Trax!
Service Department is Horrible - Kate
The service department changed my oil and a couple days later a low oil pressure stop engine warning came on. It went off in less than 2 seconds and didn't come on again for about 1-2 months later. I stopped my car immediately and had it taken to the dealership. They told me all of my oil had leaked out, there was a hole in my coolant container and a hole in some type of water pump. They "said" they replaced the parts and put all new oil in my car since I had practically none in it. In their words, I wouldn't have been able to drive mile down the road I was that low on oil. About two months later, I get the warning again. I took it to them, and they said my oil was low and that there was a hole in my coolant container. There's no way that's a coincidence. The people in the service department also lied on the invoice. I didn't read his comments until after I left the dealership, but he had written down my low oil light was on. The light never came on. They also didn't write where they put all new oil in my car the last time the warning came on, so they tried saying it was my fault I hadn't had an oil change in 4 months. Since they said I was low a quart of oil the second time, I left and had my dad add a quart of oil in my car. I didn't trust them to do anything to my car at that point once I found out how bad they tried screwing me over. Once my dad added oil, the warning light went off. About three days later, my car broke down. Now they're not going to fix their mistake because them adding all new oil wasn't "recorded" on the paper. I added how much they said I was low, and yes it was the correct oil. So, I did what they were going to do. Besides, I didn't need an oil change yet. If they went by the last time they added all new oil, I would've been under the recommended mileage for an oil change that was listed on a maintenance spreadsheet on chevy's website. I shouldn't have been low on oil at all. But since it wasn't written down on the papers, they said I was "over the mileage." Another dealership put in a claim about this incident to gm and gm referred back to premier's invoice. Since premier didn't put down that I had all new oil in my car, gm denied covering it. I'm never buying a chevy from here again because I can't put up with these clowns at Premier. All Premier does is lie and cover up their mistakes.
Service - RayR
Service horrible. Finally had enough. Purchased many vehicles from them but every service experience was the same. Make appointment and wait. After waiting two hours on one scheduled service visit, went to ask service what the delay was and they wouldn't even acknowledge I was standing there while they continued to hold an obvious private conversation! Shocked to find sales staff would offer no support. Service needs complete overhaul and new attitude. When I tried to discuss with management, they made the comment that they didn't have any other complaints, yet when I was setting in the waiting area on every service visit, almost every customer complained about wait time. Disappointing!
Harry Green refuse to do waranty work. - Joehunt
I bought a new chevy colorado in September. It broke down while driving to work. I called chevy roadside assistance, and they sent me too Harry Greens. From the moment the tow truck driver told me where he was taking it, I knew this was going to be big problems. I went with the tow truck drive to drop it off and talked with thw service assistant. He told me that they needed to diagnose the problem before I can get a loaner, which at the time was fine. I asked how long it would take, and he told me a few hours. I dropped the vechile off at 830 am, at 330 i hadnt heard anything, so i stopped by on the way to pic up my wife. My truck was still setting in the spot the tow truck driver left it.
I go it the service department to see what going on, and Rob Gallo rudely tells me that they will get to it when ever they can get too it, then refuses to talk to me. I couldnt get any of the other service people to talk to me either. The whole staff was very unhelpful.
The next day I call a few times, and noone will talk to me, so I have someone drop me off at lunch, and asked to see the manager. The service manager is on vacation so I talk to the general manager, Frank Smith. Frank then proceeds to tell me that my truck isnt a priority for them since I didnt buy it at Harry Greens and that if I wanted service from them then i should buy it here next time. He then told me that if I wanted my truck fixed, then i should contact Midstate Chevrolet where I bought my truck. Aftet a few choice words I left.
I called Midstate on the way back to work, and they sent a tow truck to Harry Greens picked it and brought me a loaner vechile that day.
What happened in this situation was absurd. On all the ads for Chevy you here about how good Chevy Service is. It shouldnt matter what dealership you buy your vechile from, you should get the same service every at every dealership. Frank Smith was right about one thing, I should have just went to Midstate. When I was looking for me truck I called Harry Green to see if they would get it for me. They didnt have what I wanted on the lot, and wouldnt go get what I wanted from another dealership. I called Midstate, and they not only found me exactly what I was looking for, but they drove 5 hours one way, worked out the whole deal over the phone, and had it too me the next day at a cheaper price.
Like I told the general manager at Harry Green, its a difference in attitude from the top,down. Midstate wants to help me, Harry Green wants to be xxxxxxxx! Im not sure how Frank Smith thinks that treating customers like xxxx wpuld make them want to buy a vechile from them.
Midstate went to Harry Greens, got it to their service department, and an hour later had the problem identified. And they gave me a brand new colorado to drive while they work on it.
We lived in Elizabeth, Pa. for many years and we dealt... - jmerlin
We lived in Elizabeth, Pa. for many years and we dealt with Speney Chevrolet for most of those years, i even bought a Silverado SS while stationed in Afghanistan and Frank kept it there while I was there. We bought and leased many cras and trucks from there as we had teenagers we bought cars for. Service was great they came to the house or work and picked up the vehicles and serviced them and returned them. Frank and staff and his father who started the dealership in the 50's were excellent, treated us like family. I know Frank has also supported the local fire dept's. I have even considered buying from them after moving back to Michigan in 05.
Jim and Gail Hardin
Unrealistic deal offer - skipa
I have always dealt at another dealer (North Star). Since I live near Washington Chevrolet I decided to give them a try. I was trading a 2008 2500HD on a 2016 model of a 2500HD.
Washington Chevy only offered me $12K for my trade, which I knew from my research was totally low- ball. There was a lot of effort to show me why that was a good number but little effort to make it better.
Two days later I went to North Star. Their FIRST offer for my trade was $22.5K!
So long Washington Chevrolet. You obviously do not want my business!