Great People; Kid Friendly - Chevy88
A great bunch of people here! Our rep was Brandon Wingrove. He worked with us for a very long time in October 2017, and again in February 2018! There is also an area for children with a chalk board and activity books! And cookies!
Thank you - Molly
I saw a minivan posted on a website last Friday night, and on a whim we decided to get up Saturday morning at 6:30 a.m. and drive 200 miles to check it out. As soon as the dealership opened, I called and spoke with Tom. I explained our situation and asked if the vehicle was still there. He replied it was and would have it ready for our arrival. When we got there, we were greeted with a smile and kind words. He was very patient with me and extremely fair with the price. Tom was not pushy, condescending, or arrogant. I am a single mom on a tight budget so I put a lot of thought into every big purchase I make. We took it for one more test drive. I was hoping I would 'feel' that this was the vehicle for me. Unfortunately it was not. I made my boyfriend return the keys to Tom because I didn't have the heart to tell him I wouldn't be purchasing the vehicle. I felt bad I couldn't seal the deal and he lost a commission. If you have the opportunity to stop into Staffilino's make sure to ask for Tom. He will not steer you wrong and will be extremely considerate. I do appreciate the time and energy he spent with us and wanted him to know. - Molly
Top Reviewed Specialists At This Dealership
Best dealership in the Valley - Dealer rating
Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.
The best experience you vould have! - Tman27
Nick Latkowski was my sales representative. He was very welcoming and was very knowledgeable about the vehicles. He was helpful in finding a car that suited my needs. He was also very understanding of my needs and my budget. He made my first new car buying experience fast and stress free. He made you feel like you where part of the Chevrolet family. I've been to other dealerships and Sun Chevrolet tops them all. I like that I was in and out in the matter of an hour. Martin Cumba Jr is an excellent manager and was willing to work around my budget. I would highly recommend Sun Chevrolet to anyone interested in getting a vehicle. I will gladly be a returning customer in the future when I go to purchase again. I can't thank Nick and Martin enough for treating me so good. Thanks again for the Chevy Trax!
Service Department is Horrible - Kate
The service department changed my oil and a couple days later a low oil pressure stop engine warning came on. It went off in less than 2 seconds and didn't come on again for about 1-2 months later. I stopped my car immediately and had it taken to the dealership. They told me all of my oil had leaked out, there was a hole in my coolant container and a hole in some type of water pump. They "said" they replaced the parts and put all new oil in my car since I had practically none in it. In their words, I wouldn't have been able to drive mile down the road I was that low on oil. About two months later, I get the warning again. I took it to them, and they said my oil was low and that there was a hole in my coolant container. There's no way that's a coincidence. The people in the service department also lied on the invoice. I didn't read his comments until after I left the dealership, but he had written down my low oil light was on. The light never came on. They also didn't write where they put all new oil in my car the last time the warning came on, so they tried saying it was my fault I hadn't had an oil change in 4 months. Since they said I was low a quart of oil the second time, I left and had my dad add a quart of oil in my car. I didn't trust them to do anything to my car at that point once I found out how bad they tried screwing me over. Once my dad added oil, the warning light went off. About three days later, my car broke down. Now they're not going to fix their mistake because them adding all new oil wasn't "recorded" on the paper. I added how much they said I was low, and yes it was the correct oil. So, I did what they were going to do. Besides, I didn't need an oil change yet. If they went by the last time they added all new oil, I would've been under the recommended mileage for an oil change that was listed on a maintenance spreadsheet on chevy's website. I shouldn't have been low on oil at all. But since it wasn't written down on the papers, they said I was "over the mileage." Another dealership put in a claim about this incident to gm and gm referred back to premier's invoice. Since premier didn't put down that I had all new oil in my car, gm denied covering it. I'm never buying a chevy from here again because I can't put up with these clowns at Premier. All Premier does is lie and cover up their mistakes.
Unrealistic deal offer - skipa
I have always dealt at another dealer (North Star). Since I live near Washington Chevrolet I decided to give them a try. I was trading a 2008 2500HD on a 2016 model of a 2500HD.
Washington Chevy only offered me $12K for my trade, which I knew from my research was totally low- ball. There was a lot of effort to show me why that was a good number but little effort to make it better.
Two days later I went to North Star. Their FIRST offer for my trade was $22.5K!
So long Washington Chevrolet. You obviously do not want my business!
Service - RayR
Service horrible. Finally had enough. Purchased many vehicles from them but every service experience was the same. Make appointment and wait. After waiting two hours on one scheduled service visit, went to ask service what the delay was and they wouldn't even acknowledge I was standing there while they continued to hold an obvious private conversation! Shocked to find sales staff would offer no support. Service needs complete overhaul and new attitude. When I tried to discuss with management, they made the comment that they didn't have any other complaints, yet when I was setting in the waiting area on every service visit, almost every customer complained about wait time. Disappointing!
Exactly the dealer relationship I wanted. - mnementh121
I purchased a used Volt this week. Dale Williams was a very inviting salesman and the team there worked together to give us a comfortable experience. I love my new car and I left feeling like I received a respectable deal I will not question in the years I drive this car to follow. I enjoyed the less than aggressive sales experience and the time that was taken to show us the benefits of this car which will live with us for quite some time. I look forward to visiting again for service appointments.
We lived in Elizabeth, Pa. for many years and we dealt... - jmerlin
We lived in Elizabeth, Pa. for many years and we dealt with Speney Chevrolet for most of those years, i even bought a Silverado SS while stationed in Afghanistan and Frank kept it there while I was there. We bought and leased many cras and trucks from there as we had teenagers we bought cars for. Service was great they came to the house or work and picked up the vehicles and serviced them and returned them. Frank and staff and his father who started the dealership in the 50's were excellent, treated us like family. I know Frank has also supported the local fire dept's. I have even considered buying from them after moving back to Michigan in 05.
Jim and Gail Hardin