First time buyer! - Ahill
I came in on a Thursday afternoon after work for a car trade in estimate and left with a car! Gerald is very personable, professional, and polite. Gerald made me feel really comfortable as a first time car buyer.
Best place to buy a vehicle - The Love Family
My husband and I buy all of our vans from Lake Norman Chrysler! We have a company vehicle so we purchase a new van every 3 year!! Every time we purchase we go to see Maggie Carrigan. She listens to what we want and she either finds the vehicle or she will order a vehicle so we receive exactly what we want. This last vehicle was more challenging since we are very specific in what we wanted and we wanted the vehicle by the end of the year. When you order a vehicle, it takes a while for them to build it and Maggie was not sure that she would be able to have it in the dealership by the end of the year, especially with time off for Thanksgiving and Christmas. My husband and I are usually unavailable the last week and a half of December so that did not help with the timeline. She got Qwame Jackson involved and he started searching online to see what dealerships would have what we were looking for. Within a couple of days- we received a call and they had found the perfect vehicle! Thank you so much to Qwame and Maggie for making this happen and finding exactly what we wanted!!!
Great experience with my purchase. - Jeep Repeat Buyer
Kim helped me factory order a new grand cherokee. She kept me up to date on its build process. Her and the dealer ship gave me a great offer on my trade in and on the new vehicle.
Friendly helpful team - Suvgirl
Unfortunately they were not able to help me at this time but i will deffinately deal with them when it is a better time. The staff that i talked to were very pleasant.
Top Reviewed Specialists At This Dealership
Awesome service - firstname.lastname@example.org
I have know David for a number of years and have purchased an earlier model truck as well, service could not have been better, David even stayed in touch with us by text even when on vacation. Once I gave David the specs for the truck I was looking for, he went to work and found more than one that would suit my needs. If I have the opportunity to purchase another truck, I will be back to see David.
Thanks for the excellent service.
Kenn & Brenda Bost
Fast service - Ashley
Everyone we dealt with was super nice and was provided excellent service! mike took his time with me and helped me find the perfect vehicle
Chrysler Certified Sales Consultant
The best customer service we’ve ever had! - Regie971979
You must visit this Dealer for your next car purchase. They have best prices and will work with you on what you need. They also will go above and beyond. We drove up from North Georgia because we couldn’t find a similar priced vehicle in our area. They took care us and after a few hiccups they purchased us gas and offered to buys us dinner. We worked with Eddie Papp and Trevor Holliman they were amazing. We cannot thank them enough we live our new Pacifica!
Answered all my questions - Bt
I was wondering what my options were for a lease with trading in my wife's car with negative equity and Bill answered all my questions honestly with no pressure to buy. If you are going there to buy or lease ask for him.
Outstanding Customer Service - Well beyond the manufacture - newtbarb
2017 Jeep Grand Cherokee arrived with paint damage. Chrysler was no help. Jon Alcorn and team at M&L worked to resolve the situation to our satisfaction. Mitch Maness, Robbie Wilson, Shawn Dowdee
the team in the Jeep Sales industry that clearly are setting a new standard in customer satisfaction.
The Jeep Team to trust.
Mark Dollard - GJo
I strongly recommend Mark Dollard in the Sales Dept. he was very cordial, and took the time to research to find a vehicle with the specifics-a lot of time and attention. When all avenues were exhausted, we turned to the vehicle on the lot. Changes specified were met and I drove the vehicle off the lot. Go in to visit with Mark and you will leave a satisfied customer
Awesome - Angel718Scat
My buying Experience with Steve Motors has been so great. They made everything easy for me. Jamie Wright was my Salesman he helped me with all my questions during the sale. Even his manager Bush Kennerson reached out to me and made sure my deliverer was smooth. They both help me choose the right Charger for me. Definitely would do business with them again.
truck purchase - CMC
Just purchased a vehicle with Alice as the sales representative. The transaction went very smoothly and Alice was very knowledgeable and helpful. Purchased a 2015 Ram truck at a very fair price. I would recommend talking to the staff here regarding your next vehicle purchase.
Terrible Parts/Service Departments. - David L.
Twice have been told parts are available for Recall Repairs. Have taken off work twice to take car in for said recall repairs. TWICE have arrived only to be told that the parts aren't there. They seem to disappear after being told they are "reserved" for repairs. NO communication between Parts and Service. Customer spends all their time calling between the two departments. Absolutely Unacceptable considering. Then they insult you with the offer of a free oil change for your troubles. That hardly compensates me to take time off AGAIN , after having done so originally.
Do not how to work on diesels - Rudiereddog
This is in reference to the service department. Nice people, but I don't believe they know what they are doing. I have been dealing with them for the past 2 months (7 times in the shop) on my diesel. After the 7 visits and $3K later, the truck actually runs worse. After picking up the truck the last time, I immediately called them and left a message with Julian (service manager) and have yet to hear back. After they charged me $3K to fix it and it running worse, I am now taking it to a shop that specializes in diesels. Should have done that in the first place but I assumed since Abernathy sold diesels, they could work on them. I was proven wrong. This is my 6th heavy duty truck and would like to have a new one soon. It will not be from Abernathy.
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