weekend tire repair - daniel1946
I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked with Tim. Great job.
Several good experiences - Nana and Papa2
We have been very happy with our service experiences at Bradshaw. Ken has taken good care of us. He is always polite and professional. Our service requests have always been met, and Ken never tries to push unnecessary "repairs." Work has been done in a timely manner, and parts were offered for inspection. Our truck was kept overnight once because they could not replicate a sound we were hearing. They made a suggestion as to what it COULD be, as they found a part that was wearing. At 105,000 miles we asked to have it replaced. Ken called to keep us updated. We still aren't positive that was it, but we haven't heard the sound since. This is not the closest dealership to us, but we have been happy and are willing to drive further where we feel we are well taken care of.
Great customer service - Willi, jack123
Staff displayed customer excellence and have attention to my needs. I visited the service department and ended up purchasing a new car. I was very much satisfied.
Burns did a great job with my service, - coleblackwell
The guys at Burns Chevrolet are Great. Chris, My service writer is the only reason me and my wife are still driving our GM products. My transmission went out on my 2016 Silverado. I know my truck was out of power train after GM reduced it to 60,000 miles. I did truly think I was buying a product that cared about their customers and there would be some help from GM. Well that was a big NO. Burns and Chris on the other hand were understanding; wanted my future business, and helped me as much as they possible could. And I'm very grateful for that. In the past 3 years I have invested in 3 new GM products: A 2016 Silverado, A 2018 Camaro, and a 2014 GMC Terrain. I also own a 2004 GMC Envoy. I'm a General Manager for a John Deere dealership and John Deere has a ethic that our customers keep us a job and they work with us the dealer to keep our loyal customers buying from John Deere. I assumed that GM worked along the same lines " I may have just got caught up in the commercials they run, and that heartbeat of America crap". But as I've learned over the past 2 weeks is that not true at all. I also want to note that I feel calling GM for help was a complete waste of mine and Burn Chevrolet's Time. Tom at ext. 5921645 is completely trained to read off a script and has no effort to help the customer. His job in my option is to push the customer to put all fault on the dealership, and that not right. My Case# 8-3916865600 and please go back and review it. pull the recording. To recap Chris and the guys at Burns are top notched and well trained. They do there job and do it well. I could not ask for a better experience. I just hope they can continue this success with the poor poor poor ethics that GM is giving them to deal with.
Great Service as Always! - cadillacs&corvettes
Fast friendly service, service manager keeps you updated on the the repairs and wait times. Repair estimates are very accurate. Clean waiting, and retail area.
My new C-300 - Monegrojon4895
I came to buy a Mercedes Benz I worked with Diana Rollins she was awesome!! I got the car I wanted and at a payment I could afford. Ronny helped me get my first car loan! I will tell all my friends to go to AutoExpo if they want a car and ask for Diana!