Great experience! Will come here first from now on. - Vanman1234
This was one of the best buying experiences i've had. I told AAA what vehicle i was looking for and with which features and they found exactly what i wanted an then some. I also traded in a vehicle when purchasing my new one and it was extremely easy. I explored multiple options for both buying and selling/trading in my old car and AAA was better in all aspects. I even went to the dealer with the contract from AAA and they were stunned by what i was getting and couldn't even offer match. The customer service was great too. Had about 100 emails with Greg and Stephanie and they were helpful the entire time. I would highly recommend AAA to anyone looking to buy or sell a car and will definitely be using them in the future. I'f i had to say one negative comment it's that i wasn't able to see the car i was buying before actually purchasing it (kinda just how it works with this type of car buying system). But i went to the dealer to check it out and test drive one so that wasn't a big deal.
Top Reviewed Specialists At This Dealership
Car Buying Counselor
Quick and easy - Quick and easy
We found our 2016 Chrysler town and country limited on line, there were only a few pictures . we contacted Mark Raines he was very helpful and sending more inside photos upon receiving the photos it was just the vehicle we were looking for . So we called Mark up , worked out a deal over the phone . when we arrived the vehicle was out front shined up and ready to go . we test drove and made the deal it was same price quoted over the phone ,signed all paper work and drove back home with new van and a very happy family
Purchased new 2018 Q5 Prestige - Fairway 15
I entered the dealership with a ver specific list of 'must haves' and informed Greg that I was comparing the Audi Q5 to the BMW X3, MB GLC300, Volco XC90, and Jaguar F-Pace. My 'must have' list included all available safety and comfort (heated/cooled seats) features, and Greg did a great job of answering my questions comparing and contrasting the Q5 against the other brands. Greg was very professional and there was 'no pressure' to buy. I also appreciated the overall professionalism of the dealership staff,
I would recommend Audi of Charlotte to my family and friends.
Audi Brand Specialist
Sr. Audi Brand Specialist
Awesome Dealership - Prorocke
My family and I enjoyed our car buying experience so much at Paramount VW, we decided to go back and purchase a second vehicle!
They once again provided an awesome product, service, and proffesionalism.
purchase of toyota - Foster, Martha 4852
Everyone was friendly, listened to what we were looking for and didn't try to pressure me into buying something I did not want. I will go back in the futher if I ever decide to but another car.
Happy Honda owner - 1timer
Nick was great he helped us get into a new Honda Pilot. If you would like a new Honda go see Nick he will take good care of you.
Internet Sales Consultant
People are friendly very knowledgeable about the vehicles .T - Guyallison
Great place to buy a car.offered water to drink Were anxious to make us comfortable and a new car owner I highly recommend this dealership to everone
Awesome - AmyB1977
Went in to get an oil check on my Jetta and was eyeing the Tiguan. Spiros approached me and did a great job convincing me to do the trade and get the car I love and want. Chris did a great job with the trade in and financing part. I definitely left happy and excited about my purchase.
Inventory / Maturity Manager
Sales & Leasing Representative
Great experience - Bigbicp
Robert was my sales associate and was awesome.
I was looking into getting a better daily but hadn't decided on brand. I was at a different dealership looking at a few different options, they just did not have what I was looking for. A friend suggested to look at VW's which he had owned a couple and liked. I just so happened to be right next door to the vw dealership.
I looked around at used cars for a bit and almost left not really liking what I saw as far as a used car.
Robert was finishing up something else but took the time to stop and ask if I had been helped. I had not been.
He quickly finished up and we started talking, he was friendly, easy going and knowledgeable.
My situation was kinda unique with what I was trying to accomplish, he listened, asked questions and in the end we had come up with a great solution.
The test drive was a great experience as well. Before even getting in the road we went and did a walk around he showed me styling features that set them apart from the other brands, gave me a run down of the various creature comforts of the car that i was looking at and explained the difference between the other models.
I like having bells and whistles in my cars and this has them and then some.
The whole process was done on an iPad made it very easy to understand and streamlined.
One of the best experiences I have had buying a car and would recommend VW of Concord and go see Robert.
Certified Product Specialist
Senior Volkswagen Elite Sales Consultant
Very pleasant, without pressure - Hodohonda
Friendliness of Jim Scott. Did not overly pressure sale, gave facts, worked with us to get car we wanted, kept us informed on timing of delivery.
Amazing experience! - Bakerr4
Amazing experience working with Matt! He made the experience personable and made sure that we were getting into the perfect vehicle for us. Would definitely recommend visiting Matt to anyone.
New Purchase - Nickey23
Bernard Graham provided excellent service on my new purchase!! He made the transaction super easy and helped secure the best deal and incentives!! Wouldn't go to any other Kia dealer! Service crew is excellent as well, attentive and knowledgable!
Sales & Leasing Consultant
lease trade in - Alyviasmom
Marcio was wonderful to work with and Dan worked super hard to get me in my 2018 Sonata. Kevin had everything prepared forba speedy exit which was much appreciated.
Great experience - Hotdogmike
I have bought many vehicles from scott Clark Toyota and i will not buy anywhere else every one is so great here thank you so much
Internet Sales Manager
Excellent service! - Larisakuvila
From the moment I walked in I knew I was in good hands, I explained what I'm looking for and what I can afford, and they were able to find me my perfect car and gave me the best deal possible. I would definitely recommend this place. Don't go anywhere else! You'll just waist your time. Trust me.
New Car Sales Manager
Certified Sales Consultant
Friendly and through service - DealerRaterMadeMeCreateAccount
It's always great to work with Steven. He listens to your concerns and recommends the best service for your vehicle. The service department is fast, but through, and their prices are reasonable.
Great Experience, low pressure and enjoyable - Cindy
Sal Calabria was simply wonderful to work with. There was no pressure no talking is into add-ones. He knew the pros and cons of the 2 models we were looking at. He happily dealt with us having 2 kids while car shopping. He and Luis moved mountains to get everything done to the car in time as we were only in town for a short while. Truly the best experience at a car dealership ever.
Best car buying experience ever! - Casey Wilmoth
🙌🏻🙌🏻🙌🏻 Let me tell ya about my car guys 💁🏼??? Nathan Harris has been dealing with me for several years and my indecisiveness. I finally was ready to trade Betsy (my old car 😂) in and no better man to call than him. He made the impossible possible. Kedron Bullock listened to all my wants and needs in the vehicle that would be great for us and we ended up picking this beautiful girl off the showroom floor 😍 Nathan brought all the paperwork to his house and drove me my car home after he worked all day and his lovely wife Jennifer needs praise for allowing him to bring his work home and welcome us into her home! He drove my trade in back to the lot and made it all possible for me. I couldn’t be happier with the car these two guys put me in and there’s no other guys I’ll ever buy vehicles from. Thanks for everything y’all do! Y’all are the real mvps 💪🏻💪🏻💪🏻
Sr. Certified Internet Sales Consultant
Great Customer Service, Great Experience! - KelseyA
My husband and I stopped in on a Sunday afternoon to look at trucks. The dealership was very busy, but they still found someone to come talk to us! Tyler was so helpful- very informative and just a generally nice guy. We weren't expecting to walk away with a truck that day but found the perfect one and took it for a test drive. We had plenty of questions, and Tyler answered them all. We are so thankful for the time Tyler and Mike spent with us (even a little after closing) to make sure we left with a great experience. We love our Raptor and will definitely be visiting Tyler again if we need anything else from Ford!
Richard is the Man - Nicole
Richard was attentive, friendly and professional! He made sure that I was happy with my purchase and stayed within my budget. I would defiantly recommend Richard to anyone that is shopping for a new car!
GREAT - Rital561
FRIENDLY GREAT PEOPLE SKILLS.. GREAT LOCATION VERY GOOD IN HOSTPITALITY..EMAIL ANSWER QUICKLY..ACCURATE.. APPOINTMENT ON TIME...STORE NICE CLEAN OPEN SPACIOUS..IT IS A GREAT EXPIERENCE..
General Sales Manager
Oil change and tire rotation - Grandpa
I brought my truck in for the five thousand mile oil change and tire rotation on a Monday morning. Josh took care of me right away had my truck cleaned and back within an hour. Very satisfied with the services provided and friendliness of the employees.
Good Experience - EddieG
This was a great experience in buying a new vehicle. Lyle Sturgis was the salesman and he was so helpful in finding the car we wanted. He explained everything as we made the purchase. I will do business here again.
ROUSH Sales Manager
Ford Product Specialist
Excellent Sales staff! - Moongirl
I began my most recent purchase journey by looking at a used Honda Accord at the Gerry Wood Kia sister store down the street. I decided the used car was not for me and that I was going to buy new. I test drove the Kia Optima I ultimately purchased, but really wanted to compare with the Accord before I made my decision. My salesman at Kia set me up with Curtis and Jordan at the Honda store. Jordan was an excellent salesperson to work with. He knew the products inside and out and was not high pressure at all. Honda makes an excellent vehicle and it was a very tough decision. In the end, I decided the Kia was the car for me, but I would not hesitate to recommend Jordan and Gerry Wood Honda. I had such a great experience, I wish I could have bought two cars so I could buy one from Jordan too. If you are in the market for a Honda, go see Jordan at Gerry Wood Honda!
Awesome, Friendly and a Great Experience - Diane
Don Apple and Wil Vinson were super nice from the moment we walked in the door. Been going to Randy Marion for at least 15 years, but wanted somewhere you would not treated like just another number. At Parks, Don and Wil, worked to understand what we wanted and needed. Treated us like friends, not just another sale. Easy to talk with and I would recommend Parks to anyone!! All our future cars will be purchased at Parks!!
I had a very wonderful experience with my car purchase! - Lexus 761
I was treated with respect and Ahmed Salem the salesman and Roy Hamiltonthe Finance manager made me feel like family. I would recommend this dealership to my friends and family
Sales and Leasing Consultant
Fair and No Pressure - jojop123
We drove 3 hours because of a Jeep we saw on line and we were not sorry that we did. When we got there our salesperson, Jamar, gave us his full attention and time. We were with him a good 3 hours. He helped us with negotiations to get the best trade we could get - we had already done our homework and knew what our trade was worth and they offered more to get the deal done. This dealership is fair, honest and never pressured us at any time.
Thank you for making a usually stressful experience so pleasant.
Don & Jo Ann
Best experience - Kyerah
Brought my first car with the help of troy & jeremy, they stayed late after closing to make sure i left the lot happy & with what i wanted. Both were professional and courteous. These two did everything they could with financing & even referring me to a great insurance company. I sat at other dealerships for hours leaving with nothing and within an hour here i got my car. Great experience and i highly recommend!!
The best sales woman ever. Sarah is the best - jeepjoe18
let me say my experience in purchasing our new 4 door jl was the best. Mr. Maus let me tell you about our experience with Sarah. She is the best sales person i have ever dealt with. Sir Sarahs out going positive exciting attitude was totally the best. you should be proud of her and her knowledge of products at your dealership. sarahs personality is the future of keffer jeep i hope you see this sir i would buy any vehicle from sarah it was amazing
I got a new car! - Ts0517
This dealership goes over and beyond to provide excellence! Everyone we ran into (staff) were curteous and friendly. We appreciate everyone that helped us including the finance department! Thank you again!
Sales and Leasing consultant
Audi of Charlotte
Rock Hill Nissan
Gerry Wood Kia
Hendrick Chrysler Dodge Jeep RAM of Concord
Hendrick Volkswagen of Concord
Gastonia Chrysler Dodge Jeep RAM