Fast effect service by professionals. - Flat Rock Pro
Nelson Baucom is a 5 out of 5 for excellent service.
Addionally, the office and car delivery staff are very professional. AAA car buying service is top notch.
Top Reviewed Specialists At This Dealership
Car Buying Counselor
Great - Tammy
Austin was a great salesman. He helped us find exactly what we were looking for. He had no problem with us test driving any vehicle. He was very professional. Thank you so much!!
Good, overall experience - Ricco14
Bought a 2011 Honda Pilot. Jeffrey was my salesperson, and he is a class act. Very personable, easy to reach, answers texts quickly. Jeremy (manager) also helped considerably to arrange for have duplicate key made (Jeffrey came to my work, gave me loaner, made key and brought truck back...all free). Detail dept got the interior of car in almost new condition. I bought an almost 8 year old car...there are some minor issues, but this vehicle runs as perfect as it can (some issues are just car-make specific). Price was competitive...and worth every penny of the service I received.
Sr. Audi Brand Specialist
I'm a 5 STAR RATED ***** Audi Brand Specialist
Service was the best - Maggie
My salesman Brian Webb was so very courteius and knowledgeable and made my car purchase an easy transaction As well as offering to help me get my rental vehicle back to Enterprise
This was my 2nd new vehicle l purchased from Gerry Wood I will always purchase my vehicles from Gerry Wood now
Always a pleasure - hannahbecca
This is the second car I have purchased form Paramount of Hickory. Every visit I have ever made to the dealership has been absolutely incredible. The staff is outgoing and truly set the bar high when it comes to customer service. Butch Walter's is the kindest and mot patient salesman I have ever encountered. As long as he is in sales I will never shop anywhere else.
Perfect Experience - pcal02
So the whole experience from start to finish was perfect. I never felt pressured or I never felt like someone was trying to take advantage of me. Robin knew the product and knew exactly what to show me. I'm pretty sure I was her easiest customer. Brian in finance was awesome an in and out process with a smile. Everyone was nice. Great vibes I'll definitely tell others about you all in the future. Thank you for the great experience!
Internet Sales Consultant
Excellent service by all staff - Kentsol
Todd and jay did an excellent job helping me find the right car; especially jay! They answered all my questions and compared and contrasted the benefits between a preowned and new car. That said, I felt at ease through the entire sales experience.
Regards, kent solmaz
Director of Sales
Excellent service, best price, pleasurable buying experienc - James Blade
We (wife and I) shopped all of the large and few medium sized dealerships from Rock Hill to Mooresville.
Hendrick absolutely won our business.
Hendrick team, everyone we met was extremely professional, friendly, straight forward (very much appreciated), they made the buying experience a pleasurable one.
As for the car, we were looking at new or used VW Jetta's, my wife decided that she liked the Jetta GLI trim best overall. We received a fantastic deal on a like new mint condition, one owner, carfax clean (visual inspection showed 0 signs of any damage repaired not reported to carfax) relatively low milage Hendrick certified 2017 GLI with full options package.
Could not have been more pleased with the vehicle, the price, Hendrick's warranty commitment or the treatment we received, the friendliness of the staff, the respect, the straight forward (no bs approach) that every single person we interacted with at Hendrick.
If you read this review and happen to go to Hendrick VW in Concord please give Keith a hug from us.
Absolutely 100% satisfied customers, we will be buying from Hendrick in the future and recommending them to anyone we know who is looking to purchase a vehicle.
Thank you to everyone at Hendrick VW of Concord.
Certified Product Specialist
Volkwagen Elite Sales Consultant
Excellent, friendly service! - krrhodes83
A very nice facility with friendly employees and great prices. Mike Easley was so helpful and pleasant! We spoke to him on the phone before we came to the dealership and he came out to meet us when we drove up, and was there for everything we needed from that point on. Jimmy Colon and Fred Woodfin were also amazing! Jimmy kept us company while we waited on financing and was such a sweetheart. Fred was very professional and knowledgeable.
Excellent choice for buying an off-lease high end vehicle! - georgepearkes
Hi-Line's prices are non-negotiable, which we liked. They charge the price they've listed for a car plus a $700 fee. The only other fees are NC sales taxes and DMV fees. The sales process was low-pressure and very straightforward. Once we got over to financing, the process was similarly low pressure. Like many dealers, Hi-Line puts out car loans for bids from lenders and you can compare rates. Financing is typically where car dealers get you with confusing options, but again things were very straight forward. We were given the choice of a straight loan, loan + extended warranty, loan + extended warranty + GAP insurance, and loan + extended warranty + GAP insurance + stain treatment. Everything was very well-explained and our detailed questions were all answered entirely to our satisfaction. From end-to-end we felt like things moved very efficiently and again, were low pressure especially by the standards of typical used car dealers. We would definitely buy from them again, and if you're looking for a higher-end vehicle that's just come off a lease they are a very good option.
Best car buying experience Ever! Thank you Tim Beam - HappyGirl
I found a car on line yesterday and Tim Beam answered my call. My husband went by and today we went to pick it up. All the paperwork was complete at Exactly what we asked for. Great car, Great Service and All Around a Great Experience. Thank You!!
Ford Product Specialist
ROUSH Sales Manager
Drove 5 hours to Charlotte and am glad I did! - Bernie
Konsta and Luis were wonderful and a pleasure to meet. They are both very kind and made us feel at home. Konsta was shockingly familiar with the details of the Mercedes we were buying and they aren't a Mercedes dealer. I look forward to buying from them again someday.
Terrific people - MKS
I can’t believe I’m writing about a great experience at a car dealership BUT I had a great one at Union Co Kia. Neal Saunders was great!
Sales & Leasing Consultant
30,000 mile service - Frances Nelson
Marshall Moore has always given me excellent service! The wait time was excellent for my service and it was a very nice experience. I have been very pleased with Scott Clark since purchasing my Toyota in 2016.
Internet Sales Manager
Friendly staff and great service - DeeL
The entire car buying experience was amazing from the sales consultant (Marcio) to the financial manager to the general manager who all greeted me and congratulated me on the purchase .
Pleasant Experience - VirginiaC
As a sales family, we have an appreciation for company loyalty and customer service. We certainly experienced both in Bill Patterson and our Salesman, Moe Borno! Both were friendly and professional. Moe listened attentively and was very helpful . There was no pressure. My son and I left and returned in the afternoon to close the deal. I have never bought so fast! Kudos also to the affable and conscientious Chris Woodard who finalized the paperwork Thank you all for a very pleasant experience! Really like my new car, but in a few years I would enjoy buying from you again and will definitely recommend you to others!
Best vehicle purchase experience ever! - Derick B
From the minute we walked in nothing but professionals! From the dress, demeanor, and knowledge, to the final paperwork with finance manager. Jean and Mark were nothing but consummate professionals. I keep using the word experience because it was. We had been to aleat a dozen different dealerships who literally ignored us, or made us feel unworthy of doing business. Not at Felix Sabates Ford/Lincoln. From a salesman opening the door for us, to escorting us to the front desk to assist us in signing in, we were treated as though our business mattered and we were treated like the only people there which we clearly were not. Jean assisted us with seeing the vehicle and taking it for a test drive and then navigating the paperwork. While Jean went to get all of the information on the vehicle I had gone to get a cup of coffee when I ran into Mark Fick. We struck up a little banter over coffee and joked back and forth. I returned to Jeans desk and when he went to check on a top for the vehicle, I went to the sales tower and continued my banter with Mark and we talked about vehicles and life. When Jean came back he asked me how I knew Mr. Fisk and I told him I met him at the coffee machine. I was then informed that Mr. Fisk was the co-owner of the dealership. Mr. Fisk treated me like an old friend and made us feel welcome. We eventually spoke before leaving and informed Mr. Fisk what my cash offer was and that my wife wanted to look at another Jeep before we made out final decision. We were not treated any different other than to be told that they hoped we could do business. We went to another dealership and had the world's worst experience. We left the second dealership after wasting approximately two hours of our time. Jean had called and left a voicemail expressing.his pleasure with our visit and advised me that the deal had basically been accepted and if we wanted the vehicle.it was ours. I called Jean back and told him that we did want the vehicle and we would return on Monday. When we returned on Monday the paperwork had been started and Mr. Fisk had left detailed instructions on the deal. We completed the transaction with the finance manager and we were the proud owners of a beautiful Jeep Rubicon! This experience from beginning to end was amazing! I would recommend this dealership to everyone and definently be a customer for life! It's amazing when a dealership is clean, employees are professionally dressed, and everyone is polite and eager to help, how it makes the process less stressful and more pleasurable. I almost want to go buy more cars just for the experience!
Lincoln Sales Consultant
Fabulous - Djk
Mr.Pigg was absolutely wonderful, my husband has Parkinson’s and has very little patience and can not sit for long periods of time. Mr. Pigg took car yof everything over the phone with me and had all the paperwork ready for us to sign when we showed up early for our appointment. Great service great salesmen. Can’t thank him enough for making things so easy for us.
Senior Sales, Leasing and Product Advisor
Pre-Owned Sales Manager
Certified Sales Consultant
Seamless Process - Alialdrich
From the moment I walk in, I felt like a preferred customer even though I’ve never owned a Mercedes before. Bobby was so helpful and resourceful. Look forward to being part of the Mercedes family!
Love my Jeep! - gvisnan
Stephen our salesman, Stephen in finance, Shawn and Rodney all did a great job. Didn’t beat around the bush on my trade offer, got to a good price on the new Jeep i was buying quickly. I slept on the decision and they made everything go super smooth the next day. Couldn’t ask for a better experience. Had been dealing with Keffer Jeep a couple times before Gerry Wood, it is definitely worth the drive for better service. Highly recommended!
Great experience! - Blalocks0113
Kevin and Dustin were wonderful! They both went to work immediately to find a used vehicle that worked well for us, as well as one that fit within our budget. We couldn't ask for better service...we'd most definitely recommend Stanly County CJDR to anyone looking to buy a new or used vehicle! Thanks again, Kevin and Dustin!
Purchase of pre-owned auto - usedcar
Everyone was very friendly and nice. Our salesman (Preston) was very welcoming as was the sales manager. All seemed concerned with our comfort in offering us water, coffee, and popcorn. They were very helpful on finding our salesman on arrival. Everything was made easy. RJ did a great job on having everything ready when we entered his office to complete all the paperwork. There was no pressure, only concern about helping us find what we were looking for, and how they could help us through the process. Thanks to all for a job well done.
Great experience - 4x4all,the,way
I normaly hate buying a new car but this was very different, this was the first time I actually had a great experience, hasssel free purchase. Melissa is a true professional I highly recomend working with her.
New and used sales
Ask for Brandon, he's the absolute best. - Pnunnelly
Brandon is a no nonsense kind of guy. He's quiet. He doesn't try to oversell you. He knows his stuff. He's a professional.
He even helped with some insurance woes i had after the sale.
Ask for Brandon, he's one of the best sales guys I've seen in 20 years of buying cars.
Sales and Leasing Conslutant
Jeeps and BMWs - Coleman
I had a 16 year old laredo and a 12 year old 750 BMW that I just sold....loved them both, was on my way to take look at 535 bmw i was going to final decide and bring home. Stopped by LKN Jeep dealership, met Margaret, she showed me a new jeep that “hit the spot”.....color, features, and after some short time...a price that i liked. Nice sales job, Maggie...and the shortest “showroom time” buying a car ever for me....an excellent experience. Thanks!
Great Dealership - Ram truck
Love my Truck and the professionalism of the group of Guys and gals that work here. Definitely recommend checking them out if you are in the market for a new car or truck.
Excellent and quick service! - mindy.passe
Good work!Thanks for taking good care of me and my Volkswagen Golf! Love coming to you guys knowing I will be well taken care of!
Business Development Manager
Big Healey - Big Healey guy
Matt was very helpful in re-acquainting with the car, as it had been 30+yrs since I had been in one. His interest in classic car shown through. Now begins an affair with another British Motor Car. Good job Matt
Sales & folllow up service - Ridge
Sales expectations were met. Rachel Hughes attended to our needs. Follow up service to install a new roof rack and install original wheels and tires expectations were met. Mayanek Shukla exhibited excellent customer service.
Sales and Leasing Consultant
Gregory Davis - rickh
Gregory Davis did a fantastic job making the buying experience pleasant and positive. He is very good at his job and a true professional. Would highly recommend this dealership and Gregory Davis.
Gastonia Chrysler Dodge Jeep RAM
Assistant Service Manager
Scott Clark Toyota
Paramount Porsche Volvo VW
Gerry Wood Kia