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Awesome service Jess is awesome, very thorough and... - Elevator12
Awesome service Jess is awesome, very thorough and professional. Would recommend highly. The staff also great and professional . They worked with us on our trade in as well
I found a car on their website called them and went to... - Dewayne
I found a car on their website called them and went to purchase. Once I got there and started paperwork the jacked the price up $1,000. Long story short they are liers and false advertise. Buy anywhere but here!!
Drove 100 miles from Asheville to Mooresville after I was... - gunguy531
Drove 100 miles from Asheville to Mooresville after I was told that the truck that I called about was there and available. I told her that we would be coming that day and kept in contact with her while we were driving. When we arrived at the dealer we were informed that somone had come in 30 min ahead of us and now the truck was sold. They didn't even bother to call us and let us know even after they said they would hold it. My wife went to question the sales manager Sean and he was rude to her and said that they don't make it a practice to hold vehicles so they lied about that. They thought that since we had come.all that way that we wouldn't want to leave empty handed and they could sell us another truck. They we unapologetic, indeffrant to our situation. If you look at their reviews on other sites they seem to be a fan of the bait and switch technique. Stay away unless you don't mind getting jerked around.
I have purchased two vehicles from Hendrick Chevrolet... - Kathleen Sinay
I have purchased two vehicles from Hendrick Chevrolet Monroe. I had experience with A.J. Huff and Chris Goodman. Both very professional, not pushy, knowledgeable, and friendly. Buying from them is a pleasure because there was a totally different feeling. None of this "have we got a deal?" stuff. They both want you to drive away happy. Also, I've had to go back twice and sit with A.J. Huff because I had forgotten how to use a feature. Totally patient. I'm sold on Chevrolet and I will buy them all at Hendrick.
This dealership has put a brand new engine in my 2011... - Prosperityflex
This dealership has put a brand new engine in my 2011 Yukon denai without my authorization and is asking 11,000 and has shut my SUV business down . Spoke with manager and he takes no responsibility in this mistake. And blames me with threats of selling my vehicle to get payment . They have had my SUV for months. Not even giving me my tag . Getting action 9 involved now . Do work with no signature from . Put an brand new no mileage engine in my 2011 Yukon is ridiculous without a deposit makes no sense. I promise I'm not going to lay down and let this happen.
The worst place. I was trying to buy brand new roll back... - Hpautosinc
The worst place. I was trying to buy brand new roll back chevy colorodo from them and started dealing with them from 02 nov 2020, I got the good price the Jamie Walling asked me to come to the office where he did all paper work and pull my credit that was 733 i think, He said your credit is very good how much down you can bring, I said 7500.00. He said okay , Then he asked me bank said 20000.00 down or you bring your partner as gurantor and on nov 09 2020 i send him paper work for the gurantee from my partner.Then he called and said no the bank is not aggreed. I told him on nov 09 2020 okay I'll pay 20000.00 down. All this period of time i was keep on calling him., He send message back to me on nov 12 2020. "Sorry the truck sold". They pulled my credit .I did everything whatever they said but at the same time they have other customer I don't know why they did that, why they pull my credit while they have other customer. I have all the messages as a proof. If you want to buy new vehicle specially commercial vehicall make sure they dont do this bad practice with you.
Terrible customer service - Jo
I was treated as if the dealership did not need my business. Not helpful at all, seemed to be in a hurry for me to leave. Wanted to shop local, will not happen again. BTW, I had no trade and excellent credit. Took my business to Columbia and got a car at a great deal.
The buick service department are dishonest and they try to w - BigMark65
Dont waste your time on getting your Buick serviced here they will try to sell you services that aren't ever needed and service work not needed