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Outstanding as always - PMWEISSMD
Tina is outstanding !! So customer and service focused. Never felt rushed, all questions answered and several test drives. Went out of her way to find us the right car and had it delivered for us. Same for Steve- really puts the customer first and its not about the sale.
We will remain Berglund customers !! No interest in any other dealership.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Mercedes Sales Manager
Tony got me a great deal on a fantastic new car!! Great... - samanthaturpin
Tony got me a great deal on a fantastic new car!! Great price for the CPO Landrover!! Couldn’t be more happy with the service, experience and with Tony!! Thank you so much.
Jaguar Land Rover Porsche Sales Specialist
Jaguar Land Rover Audi Porsche Sales Specialist
Great Customer Service! - LaurieB
This was our first experience with a Jaguar dealership and I must say we are very pleased with both our new vehicle and the individuals at this dealership. They have been very responsive to our questions thus far. We’ve enjoyed the personal touch from Casey, our salesperson and from Clarissa who has helped familiarize us with our vehicle! We would highly recommend checking out the Jaguars and visiting this dealership in Raleigh!!
Encore Delivery Specialist
Great service - DandB
Dusty, the sales representative was very attentive and followed up with the appropriate amount of calls and emails. He was great to work with during the process. The dealer offers valet service, which has come in extremely handy given that I live 2.5 hours from the dealership and having Brock as the delivery specialist to educate me on all about the benefits if the car was a great perk and Brock was great to work with on this as well. The only preventing a 5-star was the experience with the manager during the negotiation process.
Fantastic experience mostly because of our sales/product... - CEagan
Fantastic experience mostly because of our sales/product specialist Phiera NY. He went above and beyond as far as customer service. He knowledgeably helped us get to what we were looking for in leasing a Discovery. I couldn’t recommend more highly.
Thank you Darryl Cruel and helping us make the right decisio - Dainty
Thanks to our sales guy Darrell Crews we appreciate your knowledge, understanding, patience and helping us choose the right car for us. We are happy
Very professional yet super friendly service! - mts100
Took my car into the dealership for the first time. I was met as I parked the car and turned over to my "service" professional. I was told exactly what they were going to do and they also inquired if I had any other issues. Minor issue was taken care of quickly and efficiently. Was extremely impressed with how I was dealt with.
Larry and Amear have been unresponsive and unconcerned - Razor1217
Disgustingly poor service. Zero response from service team when I came to drop my vehicle for service, as they were all in a hall passing out breakfast sandwiches. Inability to ever get anybody on the phone. No one has called me to update me on the status of my vehicle. It appears as though somebody has taken my vehicle to their home without my permission. And all-around abusive experience.
New Buyer - abh
Brian Hill made the experience informative and pleasant.
Brian knows his cars and made the deal work for me.
The Jaguar F-Type is beautiful.
Berglund Luxury Roanoke