Everything was awesome!!! - Rogers8955
We were looking for a specific car, with a specific price in mind. They were able to find what we wanted and bring it to the dealership within a week. Couldn't have asked for better service and easier people to work with. Brent Buff, Mark Robinson and Russell Childers were all super helpful, professional and courteous.
Top Reviewed Specialists At This Dealership
excellent serivce - long john
In 1/2 hour I was in and out with clear explanation of what was done. Great! They were polite and efficient, and seemed to be happy to do a good job.
Great buying experience - Dsmith
Alec Cardwell is great very helpful and knowledge. No pressure. Very happy with my trade and buying experience. Would highly recommend buying from him. Thanks Alec.
Would do it again :-) - Bubba
It was a 3 hour drive to get there and longer to get back through Ashville traffic but was one of the best experiences I have ever had in any dealer ship. Had a problem with tire sensors and because of lack of time the owner gave me his personal cell with instructions to take it anywhere I wanted when I got home and fix it and it would be taken care of. This is not a new unit; it was a 2010 transit connect. The best folks I have ever encountered in a dealership and I could not say enough good things about the lady I first made contact with Miss Blue Kelly. She is a treasure for the Ford place and a pleasure to be around.
The best experience i have ever had at a dealership - LaSchmoo
My two salesman were amazing. They listened to me and made it happen. If you are looking for a top quality team that LISTENS and really wants to help, call and talk to Ronald Scott or Larry Cheek. They earned my business.
WARRANTY REPAIR FOR CORROSION - WVCUSTOMER
TIM HAMM IN THE AUTO BODY REPAIR DEPARTMENT DID A GREAT JOB REPAIR
MY EXPEDITION. FORD CREATED THE PROBLEM AND TIM FIXED IT. TRUCK LOOKS
AS GOOD AS NEW. ALSO PEGGY IN THE SAME DEPARTMENT ARRANGED A CAR TO
DRIVE DURING THE REPAIR. WITHOUT HER THE PROCESS COULD HAVE A LOT WORSE.
THANKS AGAIN ASHE COUNTY FORD
Buying and Servicing - Monster246
Friendly staff! Helped me with the buying experience and took the time to answer all my questions, even after I drove off the lot. The service department help me with locking code when I couldn't find it. I found the experience both enjoyable and fun.
IMPORTANT 4 SEVICE - ExModernFord
U MUST be sure to schedule appointment in person OR thru your Salesman. Modern Ford of Boone has schedulers out of Winston Salem (RUDE) Not sure WHY
the incompetent scheduler ( where my call was routed) is doing such a bad job representing a GOOD GROUP of people in Boone?!?
Very disappointed with the way you are dealt with - unhappy
I had a very poor interaction with the used car manager. I could go on and on. I've been in the auto business myself my entire lifetime and this was just unpleasant. I tried to contact the general manager of the dealership, and that went nowhere. Find another dealer to buy from. If you look at the reviews, you'll see some similar. It's a pattern.
Used Car - xcoolchris
I wanted to purchase a used car with low miles and in good condition. Tiffany Franklin helped me do just that. She was so nice and understanding. She even took the time to show us all the bells and whistles of the vehicle. She also told us if we had any question in the future feel free to call her or come by. Thanks for having such a great person to work with on your team.
We went into Taylorsville Ford looking for a used truck... - countrygirl
We went into Taylorsville Ford looking for a used truck and we talked to John Deal. The manager, Eric Settle, got involved and made us such a great deal with the rebates and incentives on a new truck, we decided to buy a brand new F150. They got us a great finance rate and went out of their way to make sure our buying experience was excellent. This dealership is a one of a kind place. These days, it seems like once a purchase is made, the businesses don't even remember your name, but they even called us a month after the sale to make sure all was well with our purchase and ask us if we were happy with our truck.
Best buying experience I've ever had, they were genuinely... - Strong
Best buying experience I've ever had, they were genuinely friendly and didn't pressure me. I've shopped in Charlotte and Gastonia and hated the way I was treated. At Town Square everyone was pleasant, they answered my questions and, explained all my options. I understand they have the highest repeat buyer rate in the area, and its easy to understand why. The price I got in 5 minutes, was $1,600 less than I got in Gastonia after 4 hours. I'd recommend them and will be visiting them when I get my next truck.
Paramount Ford Hyundai of Valdese