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Robert made it super easy to purchase my vehicle! I... - Alexus
Robert made it super easy to purchase my vehicle! I highly recommend him and AutoStar Of Sylva for your next purchase! Robert provided the most information and was time efficient. Thank you again!
Top Reviewed Specialists At This Dealership
Manny has always been so wonderful with us , everytime we... - pamelafabans
Manny has always been so wonderful with us , everytime we buy a car from Boyd , he is awesome. We look forward to seeing him , always a smile on his face. We will keep coming back.
Honestly this was probably the best decision that I ever... - Charvin01
Honestly this was probably the best decision that I ever made , especially being a first time buyer😁 Tristan was definitely a big help with pointing me on the right direction of which car I wanted. I came to him 2 days before and told him “that was my car and I will be back to get it” and here 2 days later I became my very first car owner. Would 100% recommend.
I couldn’t have asked for a more pleasant experience.... - Traceyrn
I couldn’t have asked for a more pleasant experience. Andrea was awesome! Andrea stayed late and even helped me clean out my car I was trading in.
This dealership made it easy to buy a Porsche!
Took my Kia Seltos in for its first oil change, everyone... - stvcomputers
Took my Kia Seltos in for its first oil change, everyone was very nice and took care of the service very quickly.
Very happy with the Kia Seltos and the Service Department at Renaldo Kia.
Thanks to all the Service Staff.
Sales and Service BDC Manager
Sales and Leasing Agent
Michael Murphy took exceptional care of us over at... - S.lignos
Michael Murphy took exceptional care of us over at services. Thank you for doing such a great job, keep up the great work!! Will be back for any other future services.
Internet Sales and BDC
Great dealership, great experience with Martin. He is... - Alana
Great dealership, great experience with Martin. He is very professional yet personable and respectful. He made our purchase of a new Santa Fe very easy and was very willing to show us all the features of the vehicle. After the sale he has been a wealth of information and just as willing to help as he was before the sale. He is an excellent sales person and an exceptional human. Go see Martin. He will make you feel welcome and part of the Hyundai family.
Johnny was very helpful in finding the right car for me.... - olivia.neal
Johnny was very helpful in finding the right car for me. Very kind and made the experience easy and painless. They were not pushy like some dealerships are and I’m very grateful I made the choice to buy a car through Fred Anderson Toyota.
You did a great job with us Travis thanks so much......... - timmorgan940
You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car
Probably the easiest new vehicle purchase I've made and... - fambush
Probably the easiest new vehicle purchase I've made and work with me they did. I spotted an F150 that I did not want to let get away, so I made an outside of the box offer. Jerod listened, walked it through and even delivered the truck to me! Can't say enough good about buying here. Looking to buy? Better look here.
Unethical, inspection process is a scam. Just want to... - duffskicolo
Unethical, inspection process is a scam. Just want to make a sale without regard to the customer. Won’t work to make their mistake right.
We bought a new battery from Hendrick, used the Odyssey a... - imhandymama
We bought a new battery from Hendrick, used the Odyssey a few weeks, then parked it. When we next tried to start it the battery was dead and was difficult to charge, so I called Hendick and asked them to check it. Jamie made an appointment to bring the Odyssey in the next morning. We did, and after sitting in their waiting room for 1 1/2 hours I went to see what was taking so long. Jamie said they were "almost done and would go over 'everything'" with me "soon". Half an hour after that he showed me a list of over $3,000 worth of repairs they wanted to do including about $250 for spark plugs because "it was time", then handed me a bill for $140!!! All I wanted was the battery checked. Jamie never once said anything about doing a complete diagnostic and there was NO mention that there would be a charge for anything. I was so shell-shocked that I paid the $140 and left. Still angry the next day I tried many times to call the manager who was always in a meeting or out to lunch. I tried again the rest of the week and never reached him, so left a voicemail. He never called back. Meanwhile, we went to a very reputable shop that replaced the starter for half the Hendrick quote and checked everything else out. No other repairs were needed, including the most expensive one that Hendrick quoted that can't be seen by just looking under the hood. Bottom line: Hendrick charged me for work I never authorized, lied about needing a repair that I'd have no way of knowing whether they did it, and has refused to take my calls or reimburse for the illegitimate charge. In recent years I've purchased an average of more than one vehicle per year and I WILL NEVER GO TO HENDRICK AGAIN FOR ANYTHING.
Responded to my inquiry within minutes. Sent me pictures.... - arlo1948
Responded to my inquiry within minutes. Sent me pictures. Could not have been more helpful. I drove to Lenoir, NC, Sunday. I spent the night and purchased the ‘18 Porsche Panamera Monday morning.
If I could give lower than one star I would. I'm a... - patrickleupold761
If I could give lower than one star I would. I'm a disabled individual living in Mount airy North Carolina that called on spoke to a Sandra over their internet as a representative. I explicitly explained the amount of money that I would be willing to pay for a certain vehicle was told no problem to come down and they would be working with me and that I would be able to put money down and pick up the car on Friday. After 2-hour drive I get to the store to not get to ever speak to the lady I spoke to and be told that the price is over 1,700 more than I was discussed. The website price and also went up from the original price and instead of working with me they made excuses and offer to give me gas money well it's just incompetent and I will never do business with people like this that lie this much
Watch for incredible added and non transparent fees (in... - barogers
Watch for incredible added and non transparent fees (in our case, $1200 on an $8000 car!) and insane interest rates that aren’t shown on the offer (25% for a borrower with zero credit BUT a co-signer with 800+ credit!). When we asked why the monthly payments were so high (you should really use the many free online payment calculators) they still weren’t forthcoming; it took a bit to find out they were trying to charge 25%!!! Bottom line? Buyer beware and shop elsewhere.
Chris, at High Country Truck and Van, helped my son and... - hardet
Chris, at High Country Truck and Van, helped my son and myself decide on and purchase a truck for my son. He described each detail of the truck we were interested in clearly to me so that I could phone and tell my son who was at work. This didn't bother Chris. In fact, I have never experienced a more relaxed purchase of a vehicle! He was able to draw up all necessary paperwork including the bank loan before my son could join us. (Telco Community Credit Union is there on site!) My son is extremely pleased with his "new" 2015 Toyota Tacoma TRD!
Chris and the staff I met at High Country Truck and Van demonstrated excellent skill, knowledge and understanding of vehicles and salesmanship. I would certainly recommend them to anyone needing their services.
Austin was amazing in helping us purchase our 2015! He... - beckycoile
Austin was amazing in helping us purchase our 2015! He was friendly, helpful, and knowledgeable of everything! Highly recommend Austin! He was amazing and great!
This Dealership is Great Scott worked as hard as he could... - Graham24
This Dealership is Great Scott worked as hard as he could to get my wife in to her new car not only new to us but new new 22,000 miles it’s hard to beat that with low money down and not to good credit. Scott and his wife are great people very nice and very helpful. They are also quick at what they do you don’t spend 4 hrs doing paper work they get it out if the way before you get there. Will use them again
BUYER BEWARE!!!!! They have HAVE POOR COMMUCATION SKILLS... - marc pearson
BUYER BEWARE!!!!! They have HAVE POOR COMMUCATION SKILLS AND DO NOT DISCLOSE ISSUES WITH THE AUTOS.OR ADVISE ON CONTRACTS.DID NOT TAKE THE TIME TO ALOW TIME FOR A TEST DRIVE. AND A BIT WRECKLESS WITH THE TRUTH, DON'T WASTE YOUR TIME, THERE ARE PLENTY OF REASONABLE DEALERSHIPS TO DEAL WITH.THA WILL OFFER ADVISE ANGD GUIDEANCE ON A PURCHASE NOT A GOOD EXPERIENCE FOR ME. THEY GOT ME ONCE, BUT THEY WILL NOT GET ME EVER AGAIN. CHARLES IS A nice guy but does not communicate all details of the deal. in a clear fashion. I am not a car dealer and have not purchased a used car in many years, I do not know all the rules, I expect a dealership to explain them to me so there is not a misunderstanding. don't assume, anything, you will not like in the outcome. and you be left holding the bag with no offer. of reasonable help.
I bought a 2010 Subaru Outback from 1st Choicr Auto... - Terry Scott
I bought a 2010 Subaru Outback from 1st Choicr Auto Center today 03 15 21 I'm am very pleased with it the sales people are very very nice and helpful they ho out of their way
This is the 2nd car Suzanne has sold us. We have had... - emcabee79
This is the 2nd car Suzanne has sold us. We have had nothing but great service! Go seem them and ask for her! You won’t be disappointed.
AutoStar is awesome!!! - Dieselrunner
AutoStar was a great place to do business they were tremendously helpful and knowledgeable and helped my family in every way you could imagine. I am so pleased with the Jeep we purchased. I will absolutely recommend people to auto star!!! They took care of everything for me.
I had a wonderful buying experience here. I drove from... - TONY S
I had a wonderful buying experience here. I drove from out of state to pick up my truck. Manager, Don Hilton was attentive and communicative throughout the process and made the transaction at the dealership simple and fast. The vehicle was exactly as described and there were no surprises upon arrival. Having driven from hours away that was very nice.
Great People - Crickett
Purchased several vehicles from them and never had problems. Great to work with Jimmy aims to satisfy a customer and he goes all out to get what you want. Would purchase again highly recommended
Great - Wolfe
Bought my Toyota, I think I got a pretty good deal. Leo had a great attitude and went out of his way for us. Wasn’t expecting to get approved, but I did. Overall great service and I walked out a happy customer.
Cody helped us buy our car; probably the most pleasant... - Floridabuyer
Cody helped us buy our car; probably the most pleasant experience I’ve ever had buying a car. VW is super lucky to have him! He knew so much about VW cars, and knew a lot about off brand cars like the one we bought. He went over and beyond!
Bill Wilfong is the best! He was very helpful and nice to... - Privcy01
Bill Wilfong is the best! He was very helpful and nice to work with. I would recommend this dealership to anyone that needs a good experience with dealerships.
Bait & Switch Scam - Ripped off
Champion sent me multiple flyers promising a deal on an oil change and tire rotation and safety inspection at a certain price but when I went in to get it done the price was different because they add on bogus charges for shop supplies and such when they're done. What a racket.
I have bought two brand new Chevy pickups from them but I won't be buying anymore vehicles there and I certainly won't be falling for anymore of their service scams either, I can guarantee you that.
Terrible Experience - Christina
At the time I purchased my 2011 Jeep Grand Cherokee, I also purchased the Freedom Warranty. Well 5 months after purchase, I took it to a shop to start a claim because it was making a loud noise. The warranty company inspected the Jeep and found that the drive shaft was bad, as well as, the transfer case motor. Their inspection report stated that the drive shaft was a long term pre-existing condition and would not be covered. Not to mention the transfer case motor is a non covered part. This dealer sold me a Jeep Grand Cherokee that had a faulty drive shaft at the time of sale. When contacting the dealer and speaking with Brian Jones, they refuse to take any responsibility for the issue and only want to blame the customer. I am now out an additional nearly $2000 for repairs I was not planning on paying. Did I mention, I have only had the vehicle for 5 months?! I was able to cancel the warranty for a prorated refund also but that was just as big of a hassle that you have to go through the dealership for. If you are looking for a safe, reliable vehicle for your family then this is NOT the place. This dealership is deceitful and the warranty they upsell to you is useless. I have lived in the area my whole life and have never had an experience as terrible as this when purchasing a car whether from a dealer or private seller. Go elsewhere, I promise you won't regret it!!
Very Deceiving and Untrustworthy. - elkellyjr
Very unprofessional and deceiving. If you're looking for a vehicle, don't trust this place to give you a correct description of the car. I would not recommend trusting their word if you plan on coming from any decent distance. Here is my experience with this used car dealership.
My mom found a 2001 Honda Accord listed on their website for $3,995. She's been looking for that particular car since we owned one years ago. I read the description which states: "We have checked and double checked the mechanics of this car to make sure it is perfect." That was a lie. after we test drove it, and I turned the car on and off 3 times, the SRS light came on, I tested the windshield wipers and the rubber blades were falling off, the taillights had water in them and the trunk was leaking.
There's more, the ad also states "We have made sure that this Honda has kept its same faultless beauty as when it first rolled out the factory doors. The interior is spotless with no rips, stains, or blemishes of any kind." This is is a lie as well. The drivers seat is ripped, don't believe me? Ask them to take a picture of the drivers seat from a viewpoint of entering the car from a distance of 3 feet. Also, the armrest is water damaged, most likely from someone forgetting to close the sunroof and it raining on it. The headliner in the rear of the car is falling down, the back bumper is a different shade of gold than the rest of the car because it was in an ACCIDENT and the body has scratches all over it. Also, the snaps on the passenger side rear pumper are broken, causing the plastic molding to push away from the vehicle. All of these things are verifiable by asking them for pictures of said issues.
We drove all the way from Philadelphia to purchase this car and were assured by Cindy that the description is 100% correct as I know this is an older vehicle and it's extremely rare to find any car this old in the condition they said it was in. She lied directly to me and I have the email to prove it.
After seeing the amount of issues with the car I said to Leonard, this car is not what you made me to believe, do you have any wiggle room as I'd still buy it but not for $3,995. He said "no I don't" and closed his book.
From start to finish the experience I've had with them was nothing short of terrible. I'm used to dealing with xxxxxx as I live outside of Philadelphia, but the lying and the ignorance that was displayed here takes the cake.
If they respond and try to dispute my claims, you can go to their office tomorrow and look at the vehicle yourself if you're close and you'll see I'm telling the truth.
I would not take the word of any of these people who work here, go look at the vehicles yourself and have a mechanic check them out before you buy one, you're that daring to trust them in the first place. Also, I would recommend for anyone thinking about taking a long trip to buy a car from them, don't. And lastly, if you're going to have them ship you a car based off of their promises, I would highly suggest you change your mind.
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