Never had a car deal so easy. - Outback owner
I bought my "new", used Subaru Outback over the phone and traded in my Honda. I knew this particular Outback since my neighbor had traded it to AAA Auto Buying Service; I never even had to look at it.
A fair price was negotiated by phone and it was delivered to me in Roanoke, Virginia in beautiful condition after cleaning a few repairs. The salesman and the car-deliverer were helpful and courteous. How much easier could it be?
Top Reviewed Specialists At This Dealership
Car Buying Counselor
Great car, A blessing - Durhamd11
Tyrone Davis showed great concern and customer service when I was in need of a vehicle after my old car broke down. He acted as though it was just as personal for him as it was for me and I’m gonna always be appreciative of that. It was a speedy process and He helped me pick a car perfect for me. Lugoff Toyota really chose a great guy to represent their business.
Great Experience - Austin1993
Great experience overall. Max was very helpful and made the process easy. They have continued to be helpful and have demonstrated great customer service even after the day of purchase.
Audi Brand Specialist
Sr. Audi Brand Specialist
customer service out of this world - pxsoul
It was a great and easy buying experience at this dealership. Great customer service, felt like I got the best deal I could have gotten and great warranty coverage for my certified used Honda.
purchase of toyota - Foster, Martha 4852
Everyone was friendly, listened to what we were looking for and didn't try to pressure me into buying something I did not want. I will go back in the futher if I ever decide to but another car.
Simple and easy - LChandry
We worked with Robin Owens she was a great salesperson with great knowledge and very personable. She walked us through the process and never was pushy and really kept our needs in mind.
Internet Sales Consultant
Wonderful Service - Amy
It has been a great experience working with Reginald Johnson at Gerry Wood Kia. This guy knows how to charm someone into buying a vehicle. He knows all the right words to say and all always have an answer to overcome anything. He wasva great salesman for myself anyway. I would comeback to buy another car from him.
Awesome - AmyB1977
Went in to get an oil check on my Jetta and was eyeing the Tiguan. Spiros approached me and did a great job convincing me to do the trade and get the car I love and want. Chris did a great job with the trade in and financing part. I definitely left happy and excited about my purchase.
Sales & Leasing Representative
Great Experience - Passantesc
Taylor was an excellent salesperson. She presented the car and did not pressure me. I love my car and the time spent on the process was speedy. Thanks to all the Hendrick staff. It was fantastic
Volkwagen Elite Sales Consultant
Certified Product Specialist
Senior Volkswagen Elite Sales Consultant
Excellent job by Jim scott - Joann1951
Jim Scott explained all the details inside and outside of the car.He answered all our questions.We are a very satisfied customer,and are very happy with our new crv.
Smooth Transaction! - AmyMM76
It was a nice smooth easy Transaction! Everyone was friendly and easy to talk to. This was our second vehicle purchase from them and they remembered us.
Hi-line garage - Mimi1980
This dealership was fast and friendly! I had a baby in tow and was very comfortable and convenient with the services provided. Definitely recommend them to others!
New Purchase - Nickey23
Bernard Graham provided excellent service on my new purchase!! He made the transaction super easy and helped secure the best deal and incentives!! Wouldn't go to any other Kia dealer! Service crew is excellent as well, attentive and knowledgable!
Sales & Leasing Consultant
lease trade in - Alyviasmom
Marcio was wonderful to work with and Dan worked super hard to get me in my 2018 Sonata. Kevin had everything prepared forba speedy exit which was much appreciated.
Fantastic Service - 720_
Joey Carroll was so kind and gave me advice without trying to upsell me. Everyone seemed to be genuinely happy to help me, and I highly recommend taking your car to Scott Clark's Toyota.
Internet Sales Manager
Professional and expedient - xtolen
I really do appreciate the assistance from the Lee Hyundai team. Terms were great and feasible and purchase the vehicle took less than an hour!
Product & Technology Specialist
Service 5000 miles - kwking915
Nice friendly service, waiting area, and in and out reasonable time.
Just wished on the complementary wash they would have scrubbed a little bit to get the bugs off the windshield .
Excellent service! - Larisakuvila
From the moment I walked in I knew I was in good hands, I explained what I'm looking for and what I can afford, and they were able to find me my perfect car and gave me the best deal possible. I would definitely recommend this place. Don't go anywhere else! You'll just waist your time. Trust me.
New Car Sales Manager
Certified Sales Consultant
Very Good Experience - Michael14
The service advisor had excellent customer service skills. The service advisor kept me informed and made feel comfortable with his advice about my vehicle! Great job by your service staff at Hendrick Toyota
Good experience - MamaShellone
We are an older couple, and this is our first truck, which we will use with a small camper. Technology has come a far way, and staff at this dealership showed us, with much patience, the tech information we needed.
Sales & Leasing Professional
Great Experience, low pressure and enjoyable - Cindy
Sal Calabria was simply wonderful to work with. There was no pressure no talking is into add-ones. He knew the pros and cons of the 2 models we were looking at. He happily dealt with us having 2 kids while car shopping. He and Luis moved mountains to get everything done to the car in time as we were only in town for a short while. Truly the best experience at a car dealership ever.
Great experience - Brandoncpm
We were very pleased with our experience with Felix Sabates Ford. We love the 2018 Explorer. Tyler was great to work with and made it the easiest buying experience we have ever had.
Ben Madsen = Genuine Person with Strong Character - VW/Audi For Life!
Ben Madsen helped me with my recent purchase of the VW atlas. I’ve previously worked with VW of Carolina, Hendrick, and VW of South Charlotte for precious car purchases- Ben was hands down the best associate I’ve encountered.
I never felt he was ‘selling’ or working toward any other agenda than mine. He is a great listener, translated my needs, and gave me a better offer package than any other dealer. He is highly professional and represents the VW and Renaldo family well. He was extremely knowledgeable and took the time to point out additional features and options.
I had the best experience working with Carolina VW- unlike VW of South Charlotte and Hendrick, the Renaldos own 7 (not 100+) dealerships. They CARE about their clients and it shows in their professional, expedited support.
Thank you, Ben, for being a real person, showing me that there is hope in the future of ‘car salesman’, and for providing us with phenomenal service. VW and Renaldo family- Ben deserves a raise! I asked him for a stack of business cards to pass out to referrals. Buy your next car from Ben- you will not be disappointed.
Love my Compass! - Jeepbuyer2018
This was my first car purchase on my own and overall it was a good experience. While in the research phase of my purchase I visited with this dealership and they were not too pushy even though I did not purchase. After returning, they were able to negotiate a price that would work with my budget in the end! If you are looking for a vehicle, I would recommend this dealership because they are willing to work with you!!
GREAT - Rital561
FRIENDLY GREAT PEOPLE SKILLS.. GREAT LOCATION VERY GOOD IN HOSTPITALITY..EMAIL ANSWER QUICKLY..ACCURATE.. APPOINTMENT ON TIME...STORE NICE CLEAN OPEN SPACIOUS..IT IS A GREAT EXPIERENCE..
General Sales Manager
Excellent Sales staff! - Moongirl
I began my most recent purchase journey by looking at a used Honda Accord at the Gerry Wood Kia sister store down the street. I decided the used car was not for me and that I was going to buy new. I test drove the Kia Optima I ultimately purchased, but really wanted to compare with the Accord before I made my decision. My salesman at Kia set me up with Curtis and Jordan at the Honda store. Jordan was an excellent salesperson to work with. He knew the products inside and out and was not high pressure at all. Honda makes an excellent vehicle and it was a very tough decision. In the end, I decided the Kia was the car for me, but I would not hesitate to recommend Jordan and Gerry Wood Honda. I had such a great experience, I wish I could have bought two cars so I could buy one from Jordan too. If you are in the market for a Honda, go see Jordan at Gerry Wood Honda!
Awesome, Friendly and a Great Experience - Diane
Don Apple and Wil Vinson were super nice from the moment we walked in the door. Been going to Randy Marion for at least 15 years, but wanted somewhere you would not treated like just another number. At Parks, Don and Wil, worked to understand what we wanted and needed. Treated us like friends, not just another sale. Easy to talk with and I would recommend Parks to anyone!! All our future cars will be purchased at Parks!!
Execellent customer service - Kim
I have purchased two Honda’s from Scott Clark in 2016 & 2017. I had an issue and the General Manager, JB Buckley, reached out to me and more than compensated me for the issues I had. Obviously, customer service matters to Scott Clark Honda. They went above and beyond! I will definitely purchase my next vehicle from Scott Clark!
Sales and Leasing Consultant
Friendly, comfortable, relaxed car buying experience - Leehwan1993
Staff was friendly, environment was laid back and much more comfortable than traditional dealers' high pressure environments. Troy was my salesman and he was very friendly and helpful along the process. Thanks for everything!
Best Purchase Ever - Soul Crusher
Jay Johnson helped me buy the Jeep of my dreams. I was there to buy a Jeep for my wife and fell in love with their showroom Jeep.
Jay Johnson is super knowledgeable and informative and applies no pressure.
He loves his job and would rather lose a sale then sell you something you wont be happy with.
We left with 2 Jeeps that day and my wife and I love them - and Jay's service!
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