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Jeremy Russell did a fabulous job helping me choose a... - farmer0822
Jeremy Russell did a fabulous job helping me choose a car. He was very attentive to my interest and was very helpful throughout the entire process.
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Specialist
Internet Sales Director
Internet Sales Specialist
Horace McMillan is a true professional - unbelievable... - craigamcintosh
Horace McMillan is a true professional - unbelievable knowledge, service, wisdom and kindness all in one package. This is the only way to experience car business!
Master Certified Sales Consultant
Certified Sales Consultant
Internet Sales Consultant
I can't say enough about Ms. Teresa Chandler & Mr. Todd... - EJames
I can't say enough about Ms. Teresa Chandler & Mr. Todd Marmontello! They always above and beyond! I am pleased to have these two looking over me. My Angels from Hennessy Lexus! I am more than grateful for all that you do! Thank you kindly Hennessy Lexus...100%!!! Definitely looking forward to my next purchase with you!
New Car Sales Consultant
Pre-Owned Vehicle Sales Consultant
THE WORST LEXUS DEALERSHIP AND SERVICE!! I only reason... - Mehdi
THE WORST LEXUS DEALERSHIP AND SERVICE!! I only reason that I bought lexus was because I heard their service is amazing, but the service manager in this location (his name is Suldjio) showed me that’s a biggest lie ever! They changed my dash which was a recall and I waited almost 2 years for them to finally do it for me and messed up my steering wheel and I was about to get into a really bad accident because of it. Then I had to tow the car back to them to see what they did messed up. They checked the car and said the problem is the battery, They changed the battery and charge me for it then as soon as I picked up my car same problem happened again I had to tow the car back to them for the second time! They had my car for 20 days couldn’t fix it, they asked for another $700 to change the sensor and they said if you don’t bring the loaner back today we will call the police on you even tho my car still is not fixed!! I told him that I’m hospital and I can’t come I even sent him a photo
of where I was and he didn’t even care at all! I still think Lexus a really good company but unfortunately I guess they don’t care about the people that they hire or people that they buy their cars otherwise this shouldn’t be happening right now!
Original review can be read on Butler Lexus google review... - Roderick
Original review can be read on Butler Lexus google review about how I bought car September 9th but didn't get a tag until February 12th. Called RoadVantage today about filing a claim to repair cosmetic damage. Dealership claimed that would fix any interior or exterior damage to vehicle (scratches, car dents, waste food or drink, etc) BUT that was a lie. Dealership also claimed I could cancel this service at anytime..another lie. Roadvantage covers environmental damage only and cannot be cancelled because dealership supposedly applied a coating to my car that's doesn't allow me to cancel. Butler Lexus is the dealership that keeps taking from their customers. Disappointed to say the least with Butler Lexus. Will do everything I can to keep family, friends, coworkers, etc. away from this dealership.
Certified Lexus Sales Professional
Master Certified Lexus Sales Professional