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Thank you Gabi and Samir for making the process quick and... - elma alimanovic
Thank you Gabi and Samir for making the process quick and smooth. Great customer service and very friendly! No complaints, thank you so much for the help!
Top Reviewed Specialists At This Dealership
Sales & Leasing Executive
Great service department - TERRI5266
Staff was friendly and helpful. When they saw it was going to take longer than anticipated, they got me a rental car and kept me updated on the progress.
Internet Sales Manager
Awesome Experienerce - Mr. Wash
I had an awesome experience, I NEVER purchased a car without test driving or seeing it in person. Neville emailed me pictures (2012 BMW 745LI), answered all my questions and even got the purchase price I was looking for. We did everything via email and over the phone, when he told me to book my ticket everything was done, man I was going bananas, I didn't think is was going to be that easy. I'm from Pennsylvania and so I had to make the trip to Georgia, he held the car, like he said he would and when I got there EVERYTHING was as he said, and I appreciated that. They went above and beyond for me! I was so enamored with their customer service we had thoughts about moving to Alpharetta, bananas right! Thanks a lot to the team at Angela Krause Ford and a HUGE shout out to Neville-he's the man! That's who I'm calling for my next vehicle!! THEY EVEN SENT ME A PA PLATE! CRAZY
Sales and Leasing Professional
Sales Consultant--10 years
Excellent Service from Jeff Stevens - DanYackel
I always have a great experience with Jeff. He is polite, courteous and extremely helpful. Jeff cares. He is extremely knowledgeable and always does his best to ensure the best quality and prompt service.
⭐️⭐️⭐️⭐️⭐️Five Star experience. . Great inventory... - kmartin1351
Five Star experience. .
Great inventory selection.
Excellent sales person very helpful and knowledgeable.
An excellent experience would definitely recommend Wade Ford to anyone. Very nice dealership showroom and waiting area.
Awesome service!!! - Krobinson89
Greg Collins is an awesome salesman drove the truck to me in sc and sold it same day with an even better deal than I had anticipated I was in the middle of a work week and only had a few hours at my own home and they made it happen. Thanks again for all your hard work and long hours that made my day and this purchase so much better and easier
Worth the Drive for my Jeep!! - JeepMama
I purchased a 2019 Jeep from Tom Sliger. Everything was done via phone/text. I researched Jeeps all over the southeast and Akin had exactly what I wanted and for the best price. Tom was easy to work with! I also traded my 2012 Jeep. We did all of trade negotiations via phone/pics. Tom even stayed late the night I picked my jeep up. I have recommended Akin to a friend in NYC! If you are looking for a jeep call Tom at Akin in Winder, GA!
First time here - czehmj
I did not buy my Ford Explorer from Hennessy but when I needed some recall repairs completed, they completed everything quickly with very friendly service. I would bring my car back here for future services.
Ford should be embarrassed. - Kevin.C
Sean Roberts and Co. have to be the most disrespectful employees to ever exist. Ford should be ashamed to have them represent them. Stay Away! I reside in FL and found the car I was looking for looking at this wanna be Ford Dealership. I had called and had spoken to Sean about being interested in a car that was in transit to their dealership. I put money down to secure the car and Sean, along with the Sales Manager started working on a contract. I told them I wanted to get everything done before I headed up there, So I'd only have to go and pick up my keys. Well that wasn't their plan. They Fed Ex'd me a Fugazi contract and honestly it was insatiable. They seemed like they just wanted to squeeze as much money out of me. They tried again and sent a more moderate contract but didn't include the discount and stuff we agreed I didn't want on the contract. The third time sent a copy of new contract through email and It was good enough to have me drive up almost 9 hours to get the car. This has elapsed over 40 days. Before I made the drive up to Georgia, I had spoken to Sean and reassured him I was going and wanted to know if he needed anything else from me before I left and if everything was good. He straight up lied to me and said All I needed to do was drive up and sign the contract and collect the keys. I got to the dealership and from the moment I walked in, I was treated Unwontedly, Sean Roberts acted like he didn't care if we had driven all those hours to get a car. He was giving us attitude when he had told us the contract expired ten day prior to us arriving to the dealership. He expected us to be happy that he had lied to us when a day prior to us arriving I had asked him if everything was fine. His manager, said they had to resubmit the contract and then we'd see what to do. What was supposed to be easy and quick had turned into a nightmare. The Contract came back worse than ever and they pretty much didn't care that they had screwed us and waited until we drove all the way up here, just to have them blackball me. I neglected the deal and was pretty upset and when I asked why not tell me this before I even drove up here, why the dishonesty, Sean Roberts proceeded to give an attitude and have the audacity to put the blame on me. It's disgusting and untrustworthy. Shocking to see Manager actually want to have this sorry excuse of an employee work for them.I'd recommend you stay away. Five Star Ford Stone mountain don't know how to make an honest deal. They're simply the worst.
Deceptive business practices - Loganvillefordsucks
Loganville ford continually advertises vehicles that they do not have. They also advertise prices and then change them when you get to the dealership. Will not honor their ads.
bad service and parts department - roygay
went in for recall and problems with cruise control. Bought the truck from these people. The parts have been on order for one month now, still no call as to schedule for service for these parts. I will not buy a truck or car from these people again, nor will I ever take my other cars to this place for service.
The Best Dealership Around - heather29
Have you ever walked into a car dealership and automatically felt like part of the family? Neither had I until I drove 2 hours to visit Krause Family Ford! Immediately felt welcomed and not pressured to buy! My sister purchased a used car from there and a month later the transmission went out. I called Bill Montooth who was our salesman and he worked hard to get something done. Despite the fact that the as-is paperwork was signed, Jamie Laverde who is the used car manager there, bent over backwards to make sure the car was fixed! I can’t thank the guys at Krause Family Ford enough for the work they do! I will be driving 2 hours to purchase my vehicles here from now on!
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