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Wonderful experience - Buddy
I am a very picky person when it comes to my vehicles. I want to be different. Matt helped me find the perfect f250. Only problem was there wasn't many of them. He requested dealer transfer on a couple different ones and on one was told we had it only to find out it had been sold but that didn't stop him. He finally found one we could have and made it happen. All the way from Lexington Kentucky. He made the process awesome for me and highly recommend using Matt!
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Will Phillips is Top Notch - Mitch76
Repeat customer here! I can't say enough how pleased I am with my purchase, all thanks to Will Phillips. He was very patient and accommodating. He took the time needed to make sure I got both a vehicle and price I'd be happy with. If you're in the market for a new or used vehicle, go see Will.
Excellent service. - Ford fan
Very friendly and accommodating service. Went the extra mile to make sure I was satisfied with their product and treated me like family. I came from two hours away not knowing how I would be treated. I could not have more pleased. If they were closer they would definitely be my go to dealership.
Worth the drive - EllenWarEagle
I looked for about a year before finding the like-new, low mileage 2017 Flex SEL I wanted at Jacky Jones Ford via a listing on eBay. We live in east AL and it was a long trip, but Fritz had the car ready for us to test drive at no obligation. The fine print on the cash sales contract matched what we had agreed to by phone. The heavy duty Ford custom floor mats Fritz agreed to provide arrived within a week as promised; and the title, not long thereafter. I love the car and only lament that this dealership is so distant that trading with them routinely is not possible.
Continued success to a business that seems to take pride in doing the right thing by its customers.
Good Price. Good People. - Dcampbellava1
The staff took good care of me by selling @ reasonable price, getting me a loan with $0 down, and even repairing the only small issue the truck had after I had it looked @ by outside vendor (Used vehicle).. Very simple witb no pressure or shady sales tactics
Billy Howell Ford - Horses1
The dealership was very good to work with. My salesmen, Stephen Freedman was exceptional. Very kind, extremely knowledgeable on the vehicle and was not pushy at all. Great guy to work with and has also been outstanding responding to post purchase questions. I Highly recommend Stephen along with Billy Howell Ford.
I'm not as dumb as I look! - coloman
I took my company work truck in for a simple flat repair. After being told that it would be a 1/2 hour to repair the tire, I agreed to wait. After an hour of waiting the truck had not moved from where they had parked it. I asked the service writer if she could build a fire under the shop people because I needed to get back to the job site. She responded that they were waiting for a lift that would lift a 1 ton truck. Since when do you need a lift to remove 1 tire!!! At the 2 hour mark, the service writer brought me the #10 screw that been in the tire and said that the tire was repairable, which was bull!! The screw was 3" from the side wall. Long story short they where trying to get me to buy tires. I took the tire to another shop to only find out that the tech at Akins had ruined the tire with his attempt to repair the tire. I will never darken their door again! This was my 2nd visit to this dealership. The 1st was for a oil change that took 2 hours with an appointment.
Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
Greene Ford Company