Better than Five Star!!! - Jsamples0917
I made a recent purchase from Five Star in Warner Robins. Within five miles after my purchase I had a light come on. So I’ll made an appointment for to return the next day to have it seen about. 6 hours later we were still waiting. So I called Cronic, they worked me in and got me all fixed in just a bit! Will be buying next vehicle there for sure.
Top Reviewed Specialists At This Dealership
Assistant Used Car Manager
Very satisfied - Larry
Very friendly and efficient and focused on me as a customer. The service center is state of the art. The waiting area is very inviting and comfortable.
The experience was good. - Jeep-owner
The Sales Person was very helpful. He listened to what we said and provided what we wanted. We have purchased several cars from this dealer and dealership.
Service - Jeff2475
Debra was very helpful in getting my problem fixed as soon as possible. I was back on the road quick. I would recommend Brewbaker to anyone.
Great Experience - Greg
Purchasing a vehicle from Clay County Automotive was by far the best car buying experience that I have had in my 30 years of of buying automobiles. All the employees that we met were extremely friendly, they were helpful, and were easy to work with. The dealership had the RAM 1500 that I wanted on their lot and after working with them over the phone, I traveled two hours in hopes of coming to an agreement on the price - I was not disappointed. I purchased the truck I wanted at a great price. I would highly recommend Clay County Automotive without hesitation to anyone looking to purchase a vehicle.
Fast and easy and great service - Tigerman86
I am pleasantly happy about my oil change that I received my only complaint is the having to schedule but that’s not their fault it’s because they are always so busy
Best service person ever! Appt. Within 2 days! - Happyvj123
Came in on her off day, completed my paperwork, ordered the needed parts, put car in line for repair. Car works great, drove out with a smile!😅😅
Amanda, Amanda, Amanda - 19Dealers
I am in the process of trying to buy a Charger Scat pack and I have not came to a deal yet but I promise that Amanda is your woman of choice to go and work for you. This woman has went above, left, right, and some above trying to earn my business and it shows. The rest of the staff from receptionist to the sales manager have been excellent as well. Come to this dealership first in Macon if your going to pick one and I assure you that you will not be let down. I tried giving 40 stars out of 5 because every person I have talked to has been incredible. I could keep going but I just can not say enough good things about this place within my short time of trying to find that scat pack charger that I want. Incredible service seriously. Thank You
Great experience at Ed Voyles! - pkarndt
We walked into Ed Voyles planning on just looking at our options, as we had been visiting other dealerships and looking at other comparable cars. Miss Monti was friendly, helpful, honest, and willing to help us look for our new car in any capacity we needed her to. In the end, we ended up purchasing a car that day, partly because we found the right car at a good price, but hugely because Monti was so easy to work with! Thank you!
Buyer beware! - Frogman52
Bought a new 2019 vehicle two weeks ago, rear end was intermittingly roaring on the way home, the stereo volume was going up and down. I called to bring it back and had to schedule an appointment with service the next week. Service said that Dodge was having problems with the stereo issues and had no fix, and what I needed to do was switch from am to fm to reset the stereo each time it failed while they try to work on a fix for it.
Then they said to just drive the vehicle for 1000 miles to see if the rear end roar goes away.
I am still in shock over the customer service of this place. And it’s the first time I’ve EVER purchased a new car that wasn’t filled up with gas before I left the dealership.
In today’s environment of web presence, businesses should realize that 90% of consumers read reviews before their purchase and I will make sure to post a buyer beware on every social media platform available to prevent consumers from making this same mistake.
We asked for a call from the owner through Keith Hicks and was told he would pass along the information to Steve O’Neal and still haven’t heard a word from him yet. This place is horrible.
Buyer Beware! - Unfortunate Car Buyer
Good experience buying the vehicle, good price, looked good. Terrible issues had immediately after purchasing used vehicle. Presented to the dealer and immediately was informed that I should have bought their extended warranty. Independent mechanics confirmed long standing issue with vehicle that was very possibly covered up. Managers took 7 days to respond to request for assistance in dealing with the issues. Dealer declined to provide any assistance as they were worried that that would 'set a precedent for anybody to ask for help'... Anyways if this helps deter you from doing business with Courtesy Chrysler in any way than it was worth the time it took to write this. Will be a 5k mistake for me, but live and learn. Thanks for reading!
“Light” In shining armor!!! - Vinman117
On our way to New York from Florida, our brand new 2018 Jeep Wrangler (619 miles) had to have a new engine installed in Georgia. Although being very disappointed, We had to continue our journey in our RV without alternate transportation when we get there. Ten days later, we picked up our Jeep in Georgia and decided to drive the Jeep rather than tow it behind the RV before starting home. While enroute and passing through Dothan Alabama, the engine light on the Jeep came on. We pulled into a nearby Jeep dealership and was met by Sam Long around 330pm. The service bays were empty and no other employees were present and it looked like he was closing up. Sam didn’t hesitate to help nor tried to deter us to set an appointment for the next day or leave the Jeep so he can get home on time. He was determined to fix our issue. After several adjustments, he was able to reset the sensor light and subsequently on our way home, the light came on again. I returned several times for other different sensor issues. Every time Sam was courteous, knowledgeable and sympathetic to my concerns. Apparently the dealership in Georgia did a poor job in installing the new engine (warped heads, melted sensors, leaking oil, etc). He even contacted them in Georgia and made sure they were going to take care of the cost for his repairs at his dealership. Sam took took my issue on personally and always wanted me to leave satisfied. Which I did. It wasn’t Sams doing, but yet he took the time to address the different issues. Although there is a Jeep dealership/service Department in my city, because of Sam, I will travel the 90 minutes R/T to have Dothan Jeep Chrysler, Dodge service my vehicle. I am grateful for Sam Long and his tenacity to satisfy his customers.
My Experience With the Service Department - Johnny
This service department quoted me $450 for fuel filter change in which only a small part of that bill is the actual part. The complete job from start to finish takes me about 5 minutes to complete myself and since it was raining and i was already there for an oil change i figured i would just ask the this dealer for a quote to perform this fuel filter change in their garage. If you can open a mason jar you can easily replace this so i just took it back home and did it myself. The sad part is if you don't know how simple the job is you can be taken advantage at this place.
Outstanding Quality Service - Carguru2019
I have purchased vehicles at other dealerships before. Tallassee Automotive especially, Antonio and Dan made sure I was taken care of. Up to date constantly with my car. They really make sure you are taken care of to the max. They don't treat you like just another wallet walking through the door. I would highly recommend anyone buy a vehicle here. They are very nice, professional, and treat you like family.
Good overall experience! - TLH
I was in need of a car for mysel and one for my daughter as well. Jimmie Johnson worked with me to find two vehicles that fit both of our needs. It took a little time but everything worked out. Bought a GMC Terrain for myself and a Jeep Compass for her :)
Happy customer - leighjones19
highly recommend Truvino Sims! When it came time to make deal, he was the man. He made the process of buying a car, a breeze! From here on out I will only be purchasing cars from Truvino.
Great service department - Shayboo6
Service department team very knowledgeable, helpful and friendly. Wait wasn't too long but even during the wait the service department advisor checked in with me and let me know what was going on with my vehicle at that time.
Poor customer service - Machelle66
This dealership ship has been working on my 2015 Jeep Wrangler sence May of 2018 for water leaks todate it still has not been repaired I recently got Chrysler warranty involved and will be taking it to another dealership.
You need to be on top of your game,purchasing a vehicle... - It's shamefull
Yes Jason is a good man in my opinion..But the managers are like most greedy...Better pay attention when you go to sign your papers.make sure they give you the quoted price,what they say on the internet they use to get you in and then switch it and try to sneak it by you...Every body is trying to rob the older people nowadays..And we have and do work hard for what we have so people can try to rob you of it.After my experience with them I feel obligated to say something...Don't want anyone else to fall prey to them.Its a shame too...They will have to answer for doing people wrongly in front of the man...I really feel bad for them that they would mislead people just for the disease of greed,If you do wrong it will come back to you...so in my opinion go somewhere else,,I really don't want to associate with people that would do anyone wrong or dirty...and yes it's dirty to do people wrong just for the dollar.KARMA is a bad thing to suffer..By the way I am 61, and they did me dirty,not mad just in disbelief,and I felt so safe there in the beginning....SHAMEFULL
SERVICE DEPARTMENT SUCKS - charger 66
This is a great place to take your vehicle only if you DONT want them to repair it. The water pump broke on my car late last Friday afternoon and I stupidly had it towed to their service department. This was the first mistake I made. I was told the following Monday morning by Miranda that they only had one technician working because of the holiday (New Years Eve) and he would look at it Wednesday. I took her for her word. My second mistake. I told her I had an extended warranty and the water pump would be covered. Of course, she told me it probably wouldn't be covered and if it was that the fluids that would need to be refilled would not be covered. She is either uneducated or has a hard time telling the truth. I called Miranda at 4 on Wednesday afternoon to check on my car and she said they didn't get to it today (imagine that!). The technician would look at it tomorrow. Called Miranda at 145 on Thursday and the technician still had not looked at it. I told Miranda don't touch my car and a tow truck was on the way to get it and take it to a REAL Dodge service department . Finally, McSweeney Dodge repaired my car in one day (yes only one day) and all I had to pay was my deductible. Guess where I will be taking my car from now on? Yep, Matt at McSweeney's. Professional and honest...two qualities lacking at University Dodge.
Liers - Volvofan
My husband called and negotiated a price for a car that they had for sale. The man said that they would take the price we offered. There was a leak in the trunk that needed repair so he was checking on when we could pick it up as we lived 4 hours away. The next day, we get a call saying they sold it for cash this morning. We could have paid cash. It was never an issue. My husband had even offered to put it on credit card to lock it down. They are the worst kind of business people and are an example of why people hate dealing with car dealers!!! No ethics!!!!!!!!
Horrible service - Jenn
I am very frustrated and angry over the service department at Landmark Dodge in Morrow. My service attendant never ever called me to follow up on the staus. The service attendant is always away from the desk everytime I call or busy. You can't check the status of your own vehicle and can get no information because the service attendant is off this weekend and I can find out maybe what the problem is on Monday. Now I have to wait even longer. This is ridiculous. There is zero SERVICE.
I was actually thinking of buying a new car but at this point I will never ever buy a Dodge. I hope that Dodge will make some changes over this issue. Btw I turned my car in Dec 26 and still dealing with this on Sat Jan 4th. This is not okay.
Only gave 1 star so I could post, but does not deserve any.
AutoNation, Not Carl Gregory - sls284ever
Early February I went to AutoNation on Victory Drive, Columbus, GA. Met salesman Dylan in the parking lot and told him I wanted to buy a Ram truck. I told him I needed a V8 because I was going to be towing a trailer or a camper. We went inside and spoke with Dale (the interim sales manager when Ray was out). Inside I repeated to Dale I needed a V8 because I was going to be towing a trailer or a camper. Dale looked at something on the computer and then told Dylan to get a specific truck and bring it around for me to look at and test drive. Dylan drove the truck while I looked around inside. Then I drove the truck. I know there was a window sticker because I saw it while I was driving but I never looked at it. That was my mistake, but you would think if I asked for a V8 they would bring a V8 for me to drive. The truck had good pick up when I test drove it (I squealed the tires) so I assumed it was a V8. Went back into the office and Dylan filled out the finance application because I didn’t have my glasses with me. He showed me where to sign and I signed the application. They ran the application and said I was approved. While I was waiting, another sales guy (can’t remember his name. His dad owned Bama auto sales) struck up a conversation with me. I told him what I needed a V8 because I was going to be towing a trailer or a camper. He was more of a “high pressure” sales guy. He said whatever deal they offered today may not be available at later. Gave Walter the finance guy $1000.00 down payment on the truck.
Dylan called several times to check to see if I was going to buy the truck. I said I was looking at the end of the month. He said I probably shouldn’t wait because the deal might not be as good at that time.
Called on February 13 and said I would be in February 14 to buy the truck. They sent the truck to get the spray in bed liner and tow package I requested.
On February 14th, I went in to sign the papers for the truck. Nothing was ready. Finally met Walter (the finance guy) to sign all the papers. We discussed how much I liked the truck because it was a V8 that could pull my camper or trailer but would use less gas than my Tundra. Signed the papers and he gave me the envelope full of papers. I went back about an hour later and picked up the truck.
March 9 or 10 I called the dealership to find out if the truck had synthetic or synthetic blend oil. They asked if it was a V6 or a V8. I told them it was a V8. They asked for the VIN number. After staying on hold about 5 minutes the man came back and said the truck was a V6. I went to the dealership. Walt, the finance guy, met me outside in the parking lot. I told him the truck was a V6. He said he remembered me telling him I wanted a V8. I went inside and went to the sales managers’ office. I told him I was sold a V6 not a V8. He already had a piece of paper in his hand with notes on it. He said I already have your information here. He said “that’s the truck you drove, that’s the truck you liked, that’s the truck you got.” He said I would have to deal with the General Manager because there was nothing else he could do about it. He said the gm would be back on Wednesday.
I called March 14th and was told the gm was back but he was in a meeting. I asked for them to have him call me but never received a call.
March 15th Chris called me. He said Rueben was the gm and he had told Chris to handle the problem. Chris was a past customer of mine. He said they were going to do everything they could to make it right. They wanted me to be happy. I told him I already had a call in to the corporate office but had not received a return call. But if he, Chris, was going to handle it, I wasn’t going to pursue corporate.
March 17th, I went in and met with Chris, Richard and Dale. Another sales guy was talking with me while I waited for them to get out of a meeting. He said Dylan didn’t work there anymore. He referred to Dylan as “two cards short of a full deck”. After meeting with Chris and Dale, Richard (a new sales guy) was told to take the V6 truck to get it appraised. This is when I found out they were going to have me trade the truck in not just replace the truck. I found out the truck had depreciated from $38000.00 to $26000.00 in less than 3 weeks. It was at this time Richard also said Dylan didn’t know what he was doing as a sale person. He said they had moved him to parts on the north side of town because he couldn’t sell trucks. We tried to work out a deal but could not come to an agreement because of the depreciation being rolled in to the new loan.
March 21st, I went and spoke to Richard again. I told him since they couldn’t work out a deal I needed to speak with Rueben. I saw Dylan in the showroom while I was waiting for Rueben. He was delivering parts. He asked me how I was doing. I told him he sold me a V6 not a V8. He said he thought it was a V8, then he excused himself really quickly. Rueben said he knew the story of my problems. He said he got Dylan a job on the northside because he couldn’t do the job on Victory Drive. He also said Dylan had screwed up at the new store, speeding 65 in a 35 and loosing parts out of the back of his truck going down the road. Rueben said he was just trying to help him out because he had a new baby. Rueben told Richard to find the truck I wanted. He said he was going to pull some strings, call in some favors and make it work. He said I shouldn’t have went through all the problems with Dylan. He apologized and said some mistakes were made but they would make it right.
March 25th Richard called and said they couldn’t get the V8 financed because no one would finance the new truck with $8000.00 worth of depreciation from the old truck.
So now I’m stuck with a V6 that can’t pull my trailer or my truck without guzzling gas and risking blowing the motor.
DO NOT RECOMMEND - Random123
Very unprofessional, waste of time! And Scott Evans himself is RUDE! They only care about $$$ nothing else. Definitely do NOT recommend wasting your time going here and giving these money hungry people your business or money!
Buyer beware - letsgetagooddeal
Buyer beware this dealership will do there best to give you the worst deal. My wife went in to purchase a vehicle instead of helping her with her purchase they did everything they could not to sell her a car. First they said she could not buy on her own then they tried to put the sale in my name and I was not even there. Think goodness she decided to wait a few days and drive three counties away she saved three thousand dollars and was able to make her purchase including financing without using any of my information. Either they were being sexist or they were trying to rip her off.
the biggest mistake in my life. - jeep dealer
Buying car from this dealer was the biggest mistake in my life.
This dealer’s goal looks “sell and then FORGET”.
Their customer service is only two ways, “Keep lying” or “Keep ignoring”.
excellent - rose,bone34
Jason did awesome! He understood that we didn't want to spend this money and we needed this car. He was a great service man!
Paulding Chrysler Dodge Jeep Ram
Cronic Chrysler Dodge Jeep RAM