Evan was great - Rhodytwo
Evan the service writer took my truck in for a service and did an outstanding job! Really impressed with his dedication and desire to be the best. I would highly recommend Evan and the service department above any other one in town.
Top Reviewed Service Specialists At This Dealership
Blower don't come on - Curley46
I bought a used truck blower doesn't come on air or heating called about said get back to me 3 times. I thought I would get better results on this. Went to get a Silverado said problems with sold me a 1500 Dodge ram a high price then I had in mind.
AC Service - Janet Curlee
On a recent vacation from NC to FL, our AC quit cooling. We stopped by Jack Wilson Chevrolet at 4pm on Friday afternoon. Personnel there were very professional and courteous even at this late hour before the weekend. I would not have been surprised if told car couldn't be looked at that late in the day. However the service technician took the car back in the shop, discovered a freon leak, evacuated the system and re-charged the freon and had us back on on our way in an hour. Were only in St. Augustine for the night so I couldn't leave the vehicle for the repair but would have if staying in town longer. I would definitely recommend this dealership... I will even consider driving back here to purchase my next vehicle. (600 miles)
Fair service. - John1
The service was fine, took a little longer than expected but the result was what I wanted. Can’t ask for much more than that.
Service a problem with our vehicle - George
After the first attempt to solve the problem with our vehicle failed, Corey McAninch and his mechanics went out of their way to find the problem. Corey's persistance paid off and the vehicle is now running perfectly. His patience and consideration are greatly appreciated.
Best response to a service question. - Gmcneededhelp2017
On 10April17 I took my wife's vehicle in to GeorgeMoore Chevrolet, Jacksonville, Fl. I went in as my wife had to go out of town in 2 days and we noticed something on the engine connected to a broken fitting. After arriving at the service department I was met by Susan and a tech who as fast as I have ever seen , as a walk in, diagnosed the issue, explained the problem and walked me to the parts counter where the parts associated ordered the correct part within a few minutes, to be delivered the next day. I was given a install appointment for the following day, so I left my car. True to their word my car was fixed today by 1pm and the trip for tomorrow is going to happen, on schedule thanks to Susan and the professionals at George Moore Chebrolet....need I say Moore?
Routine Maintenance - BAD Dealership
Dealer serviced this vehicle for over a year. I kept having problem with tire wear. Turns out the tire pressure was wrong (uneven) in all tires, they did not inflate when balancing and rotating.
Great Customer Servive - GM 30 years
It is because of Billy and Craig Alexander of service that I am still a G.M. customer. Thanks for all your help guys. If all the G.M. dealerships service reps. would treat their customers with the personal care that you guys do, G.M. Would not have any competition! Sincerely.
Body Shop Experience - Frank Smith
Took my car in for some body work on my on dime ($2300). Saw that this body shop was on USAAs referral list. Thinking this was a safe bet I took my car there. That turned out to be a costly mistake. After the first few days the paint on the front grill area began to bubble (the first sign of poor quality). They agreed it was their poor work and made the repair. Five months later the paint on the passenger door began to chip off (the second sign of poor quality). Once again I returned expecting a similar experience...I was completely mistaken. They said the chipping had to be road damage therefore they were not responsible. There are no signs of damage other than their peeling paint job. My complaint to BBB was fruitless and a waste of time. Hope this review saves others (especially military members) some grief. I reported this experience to USAA where the complain was recorded. Go somewhere, anywhere else.