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I bought my third SUV last 3/9 and it was as expected,... - gerryasunto48
I bought my third SUV last 3/9 and it was as expected, excellent service. The 1st and 2nd were as good as the last one in terms of my whole buying experience-friendliness, courteous, knowledgeable and very pleasant to work with. Special mention to Mr. Russ Aldridge, he is the man! If ever I have friends and family who want to buy a car, Nimnicht is the dealership and Russ is the best guy to deal with. Words can't describe but he is just amazing, perfect for the job-well above and beyond. In the service department, Steve Elliot is very nice to deal with, too.
Top Reviewed Specialists At This Dealership
Anthony was amazing!!! So knowledgeable with all the... - pritchdj3
Anthony was amazing!!! So knowledgeable with all the models. He has been working there 10+ years so he knows what he is doing. He is super nice and down to earth. He checked in with me regularly while I was searching for a vehicle. He made me want to buy from Coggin. Great dealership all around. Thank you!
Sales & Leasing Consultant
Business Development Center Manager
Never leave reviews, but I’ll pass it on since... - Jax Native
Never leave reviews, but I’ll pass it on since dealerships pride themselves on them. Sales representative (Scottie) was very nice. Sales manager was very unprofessional and treated customers very rudely as if you were wasting his time. Needless to say I left and went to Coggin Chevrolet and struck a deal. Wouldn’t recommend. There are no shortage of dealerships in Jacksonville. You could miss this one and still find a good deal without the headache of dealing with this sales manager.
I’ve purchased 2 vehicles from this Dealership and had... - Bigdeal15
I’ve purchased 2 vehicles from this Dealership and had vehicles serviced on several occasions. They have an obvious culture of not showing any appreciation or being polite with a greeting and simple “how are you”? The waiting area for owners getting any type of service consists of 7 chairs and a television. No water, coffee or anything else to make the person feel welcome.
They should take notice of just a few competitors: Beaver Chevrolet has Coffee, water, snacks, and Jimmy John sandwiches. Their waiting area is open and salesman, managers, and other employees all say hello. They make you feel welcome and appreciated.
Duval Ford offers coffee, water and snacks and once again their employees say hello and make you feel welcome and appreciated. Fields Automotive Group has even more choices and treats for their customers. Doesn’t cost anything but sends a strong message to customers. I understand you go to dealerships to buy a car or get one serviced and that’s the priority. There is nothing wrong with making the customers feel special, and there are plenty of local dealerships that work to get your business and repeat business.
Ron Anderson won’t have to worry about another negative review from me, because I won’t be back, period.
Derick and Jeff and their crew are always A+ - JMossman
Great service team. They take excellent care of me!! Professional and timely. I would recommend anyone that needs a vehicle serviced to go these guys.
Excellent buying experience with Harris B. Everything was... - lowens1948
Excellent buying experience with Harris B. Everything was mostly done via texting/online. Harris went above and beyond! Very polite and professional gentleman. Thanks u
Sold me a defective vehicle and turned back on me!! - NoChevys
On April 29th I made the mistake of trusting a car dealership, (Bennett Chevrolet-Buick in Kingsland Georgia) to be honest and fulfill its word/commitment. I know better and this will be a life lesson I will pay for 72 months and carry with me for the rest of my life.
Here is what happened. I stopped by to look at 2019s and possibly to trade in my 2018 Chevy Equinox. Keep in mind I have not bought a brand-new car since 2011 (it was ironically a Chevy as well) . Typically, I buy used cars with 5k to 20k miles on them because of the cost savings but we had purchased a used 2018 Equinox in 2018 with 19K miles and we really enjoyed it. We put 15K miles on it in 5 months and now the warranty was about to be up, so we were considering buying a new one.
My salesman, David Strong, seemed like a decent enough young man and had a low-pressure sale pitch. I was satisfied with his approach and decided to do business with Bennett Chevrolet . They did not have an AWD vehicle on their lot, but I was promised that one could be located at another dealership and brought there same day for delivery. I agreed and was convinced/encouraged to complete all the paperwork immediately so that I could take delivery on the new vehicle that same day. It had been a pleasant experience and I failed to see the great harm I would soon suffer.
I went home for lunch and was called around 4pm to come get my new car. I excitedly took the keys to my new car. My wife and I got in and as we left the parking lot, we noticed a buzz/vibration/noise coming from the shifter knob. It’s a 40 mile drive back to the house and I called Bennett Chevrolet from the road and told them of the issue. They told me it was almost closing time and to come back tomorrow and they would make it right.
April 30th at 8 am I was at the dealer and took David (the salesman) for a ride. He agreed that there was a problem and could hear the noise. So, I dropped the vehicle with the service department (I was going out of town for work and would be gone 5 days). I told the salesman I would not take delivery of this vehicle if It was not made right and David gave me his full assurance all would be repaired.
While I was gone I waited 3 days until I finally reached out to the service department by phone and spoke with Mr. Wit for an update. He told me that they could hear the noise but had no idea where it was coming from or what was causing it but that they had ordered a whole new shifter assembly from transmission to column and would replace all of it if necessary. On Friday May 3rd I got a call back from service department informing me that all the parts had been replaced but that the noise was still present. Further, they advised that GM was aware of a noise occurring in some 2019 Equinoxes, but at this time there was no solution and it could not be fixed.
I called sales and spoke with a manager, Anthony, and Denise in customer service who both told me, “sorry come get your broken new vehicle.” I asked for a replacement vehicle - they told me NO, it would be too much paperwork because they had already registered the VIN . I asked them to take it as a trade- they said they did not want it and said we would have to order another AWD and it could be broken too. I told them I would not accept this vehicle- they informed me I had signed a contact and that I owned THIS VEHICLE. I reminded them my contract was for a new (properly working) vehicle. They told me take it up with GM or my lawyers.
I have been a Chevy man for my whole life and I have purchased 10 new cars in my life and all but one was a GM. This will be my last.
think they try to upsell you things you don't need - nejprj
Every time I take my truck in to just get an Oil change they always come up with things they say I need to do that are not necessary just to dollar you to death they sell you stuff you don't need like you need to change your break fluid or your antifreeze or you need an alignment or your cabin filter is bad my truck only has 24 thousand miles on it it is a rip off I told them i would not be back I will go else where they can rip off some others, not me the dealer ship has changed hands since I bought my truck I do not like them it used to be an honest dealership when it was Jack Wilson
Nimnicht Buick GMC
Sales & Leasing
Coggin Buick GMC of Orange Park
Sales and Leasing