Do not buy from this dealership - Tyuvonne
DO NOT BUY A VEHICLE FROM THIS DEALERSHIP! I wish I could leave 0 stars. We bought an Escalade from them in November of 2017 and will NEVER purchase a Cadillac again. The owner Kevin can apparently refuse service if you have an issue with your new vehicle. The rear seat rattled in my new car and we had to bring it to them 3 times to fix. Now we have an issue with the transmission and they are refusing service on a warrantied vehicle. Buyer beware, the sales team will give you empty promises and the service department SUCKS!
Absolutely the worst service department in the Vero beach ar - dmeister55
Took my 2014 GMC Sierra in for a noise in the engine. They said no problem found. 2 weeks later air conditioning was out. Service advisor said it was not covered under warranty. I was a f&I mgr for 26 years and I assured him it was. They called next day and said it was covered. It took 6 days to get the part. I called GMC customer service. No returned calls. This dealership sucks. I would recommend you buy a Ford or Dodge. If you do purchase a GMC I recommend you purchase in Melbourne
I would not recommend this dealership!!! I was really... - 100-Sport
I would not recommend this dealership!!! I was really disappointed with their services. The point of contact as well as the owner hung up the phone on me.
Vero Lincoln Mercury Jeep Vespa (Vero LMJV) sells and services Vespa's. I brought my vintage Vespa 1980 100 Sport to have it serviced there as it wasn't running. They got it to run. The Vespa was then delivered to my home in Palm Beach County ... and after I rode it for about 15 minutes, it stopped running properly. Since Vero is a bit far from me ... West Palm Beach, I decided to take it to a well-known Vespa repair shop in Ft. Lauderdale. These people have been working on Vespa's for 30 years. After looking over the scooter, they told me that the work done by Vero LMJV was "very poor". They basically had to redo what Vero LMJV did, in order to make sure the machine would run properly. They also said the fee I paid to have the work done was too high. So ... after hearing all of this, I really felt like I wasted a lot of money ... as any other consumer would. I attempted to start a dialogue with Vero LMJV to see if I could have some of my money refunded, and they simply did not want to hear any of it. As I said, they dealt with me by hanging up the phone. They were simply nasty. Anyway ... I might not be able to get my money back ... but at least I can let as many people as possible know what occurred and how I was treated.
Safety Recall - skylar1257
Courteous, professional and efficient handling of problem, Delivered in time promised. This is my fourth Cadillac with Wallace and the last two have been handled by Collin which is why I still have it serviced at Wallace.