Surprisingly great car buying experience! - NW
I dread the whole new car buying process. I test drove at an another major Honda dealer, and left with the not so great vibe everyone associates with dealerships.
At Hendrick Honda, Luiz made the experience incredibly painless and smooth. Both he and Ned were friendly, very accommodating, and went through the steps on their ends with impressive speed. A+
Top Reviewed Specialists At This Dealership
Dorcely always provides the highest level of service. - jose c
Dorcely always provides the highest level of service. He is customer focused and explains clearly any work needed and is quick to suggest options. I would recommend him to anyone no matter what dealership he works at
Best Experience! - Freya Rosales Perdomo
I think we all generally dislike when the times comes to change vehicles, I must say that my experience at Brickell Honda with Eduardo Fernandez for the past 12 years has been outstanding. Eduardo makes the entire process seem seamless, very little effort on my part, pretty much picking the vehicle and letting him and his team come up with the numbers that fit my budget. Seriously I'm in and out in 2 hours, tops. I will continue to do business here where I am treated like family, with respect and with a smile - ALWAYS!
Where Car Shopping is a Pleasure - Lara8286
Joseph was an absolute pleasure and made the experience quick, seamless and swift! I didn't have to wait for any longer than 5 minutes total and was driving out of the lot within 2 hours! I highly recommend Joseph, because you're simply in great hands. He didn't try to oversell me on anything and truly just wanted me to get a great deal. I'm so happy with my experience and I will definitely be coming back!
Above all other - Adam
When I purchased my new Honda, Amy took the time to go over all my question and concerns. At no point did I feel like I was being rushed or just another number. She made me feel as if I was the only customer in the world. Thank you Amy!!
Beware! - Sera
Beware when you go into Honda of Aventura’s finance office! Unfortunately, I did not. Do not sign the Total Loss Protection and the Environmental Paint & Interior forms before carefully reviewing the details as these contracts will be pre-checked in the Finance Office for a long term without your knowledge. The longer the term, the higher your finance costs, and the more commission the sales person makes. Both forms give customers the option of having the 12 month term automatically selected, but the finance manager pre-selects the 36 month term that costs over $1,000 which is tacked on to the car's financing costs. Contact Florida State Attorney Office if you are a victim.
Very dishonest managers on the buying business - Badd50
They offered me a quote of about $2600 on email, when I got there after 1 hr driving, i was offered $1700 by R. CANO And once I had signed ALL PAPER WORK and had cancelled my insurance on my sold vehicle, Eric Torres the mgr came and said with a total lack of sympathy he could only give me 1k. These men have a total lack of decency and disregard to the feelings and the time of people. NO apologies no sympathy. I felt soo humiliated. I would never in my life do any kind of business with these ppl. extremely unprofessional and RUDE.
Wasn’t going to buy - L and D
My husband and I were not going to buy a car, we were just looking. Or so we thought. We were interested in looking at Toyota and Kia on the same day. We did extensive research with Consumers Report and other online sights. We went to Honda first as they were the closet to our home and thought we would continue to Toyota and Kia afterwards. We never left Honda. Our salesman Mark Scott was fantastic to work with. He sat with us going over various options and cars. I was interested in the CRV, but decided we wanted something not as utilitarian. Looked at the Honda Civic sport, but it was to small. Then saw the Honda Accord. We were looking for leather interior, V6 and moonroof and Mark showed us a 2017. After test driving it and feeling the power we were sold. We have been driving a 2002 Camero, t tops, red with beige interior and like the commercial “Iloved that car”. but after all these years it was costing us to much money. Now we have a great car, everything we wanted and more. We are still discovering new things on it. We feel safer and more secure. My husband and I feel we got a very fair deal, no pressure and I would highly recommend this dealership and all their employees to anyone wanting to buy a great car.
Bad service - Odyssey
Dealer want to charge me $250 to fix my transmission when Odyssey have only 29th miles and still on warranty. Went to South motor honda and they fix it and warranty cover everything.