James Rivard service department is excellent! - MDFITZ226
We have been buying our cars at James Rivard for 15 years. The reason is the service department. They are knowledgeable, courteous, and honest. I never question their recommendations. Troy Guidash and his team are the best in the business.
Top Reviewed Specialists At This Dealership
Service visit - Bchase16
I have been using this service center for years and I am always impressed by the friendly greetings and the way the guys on the ramp always say hello and take care with my vehicle. My service tech, Max, always listens to my issues and answers my questions. I never worry about my truck and I know that it is in professional hands.
Good selction, nice people. Would recommend to others. - Johnfadoir
Good selection of new and used cars. Salesmen and anyone you might talk to here are nice and helpful. Three building and plenty of people to help. Would recommend to anyone looking for a new or used car.
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Five hour oil change - Taros
I don’t want anyone to think that this is how it is all the time. I have been using this dealership for over 10 years and this was my first bad experience. It took 5 hrs for an oil change and I had an appointment. Don’t know if I was forgotten or just a lack of judgement on the service advisor but it should not have taken that long.
Easy and Professional - jclark727
Had been having steering issues for the past year on my Chevy. Had brought it a few times previously but they were not able to fix it. Finally found time in my busy schedule to bring it back. I worked with Troy. He explained they would find the issue and let me know if it was covered under warranty or not. They were able to diagnose it correctly this time and luckily it was covered by the warranty. Troy was excellent to deal with. I definitely recommend this dealership and working with Troy. I have purchased multiple vehicles from the local Ferman dealerships and have been happy with each purchase.
Good info and friendliness - cargal1234
We got good info and friendly assistance in picking a truck that would serve our purpose.Very helpful in all ways and for all questions.
Rivard Buick GMC