Excellence - cmainiac3
Fast, efficient, very friendly. I did not have to wait very long. Was on & out in no time. Loved the free car wash coupon. Thanks.
Top Reviewed Specialists At This Dealership
Pre-owned Sales Guide
Nissan Sales Consultant
Great sales experience - Habers New Cars
My husband and I both needed a new vehicle and had settled on Nissan’s for our choice. On a VERY BUSY end of month/end of year day, we were paired with salesperson Oliver Seibert. What a blessing that was! Oliver is relitivelt young so our first concern was whether he would be knowledgeable and able to answer our questions. We learned quickly that we had nothing to worry about. Oliver was attentive but not smothering. EXTREMLY knowledgeable about all models of Nissan. He had a great sense of humor which kept this normally painful buying experience more pleasant. When we decided to purchase another car a couple days later, we went straight to Iliver.
The entire staff at Sutherland Nissan was very friendly and never pushy.
Financing was a breeze and our finance man, Tom, was great. Kenny in service was so polite and helpful!
Overall this was a great experience.
Great service ! Thank you - Bsd1991
I just recently bought a car from firkins, josh was my salesmen he went above and beyond for me from walking in the door to leaving the lot with my new car ! he even did a follow up call ! I highly recommend josh to anyone who is interested in buying a car ! Chris cunningham the new car director was involved in my whole deal from start to finish assuring I was completely satisfied ! They both were so nice and helpful! Thank you guys for making my experience great !
General Sales Manager
Bait, switch, wait and overpay!!! - KITKAT
I scheduled an oil & filter change "while I wait", because I had a discount coupon and half an hour.
Derek @ the desk told me it was time for the brake fluid exchange which would be only $100.. and would not take long to do.
I had to wait almost 2 hrs and the final bill was $240. I am eating soup for the rest of the month for that 2 hours in their waiting room. If he had been honest, I could have made a better decision for my finances and my time.
Very good - Linda Rae McKay
Very friendly and great customer service in a timely manner.
even washed my car and pointed out that a critter had been under my hood
Good Job - AmyMarie
The service department at Alan Jay Nissan does a nice job. Sometimes the wait is a little longer than preferred but the lounge area is comfortable and there's a special room for kids. Definitely don't mind coming here for my Altima's services.
Great experience working with Chauncey. Found a truck... - toofastflyer
Great experience working with Chauncey. Found a truck they had listed on craigslist. They posted a bunch of pics and video. Truck was just as nice and just as described in person...rarely ever happens dealing with craigslist ads. Bought it for less than private party book value, they handled all of the paperwork, didn't have to deal with the dmv or anything. Paid them cash, had a new plate put on the truck and I haven't had an issue since. Very straight forward guys there which I really liked. Didn't get a bunch of sales pitched thrown at me. Will buy from these guys again