Great!! - DanielleLingo
We had a wonderful experience at Royal! Ed was super helpful and easy to work with. No problems when it came to the dotted line!
Top Reviewed Specialists At This Dealership
Used Car Sales
Great Experience - Sherri
Nick made the buying experience very easy. He answered all of our questions and continues to do so even after the sale. This was our second purchase from this dealership and will definitely use them in the future. I would definitely recommend Nick! Everyone we encountered during the experience was very professional and helpful.
Sales & Leasing Consultant
Desmond did a fantastic job - Al1966
My experience at Hendrick Automotive Group is fantastic. Desmond did a great job in securing the vehicle of my choice on the very first try. He was kind and courteous and did a fantastic job in helping me secure the vehicle of my choice.
AN ABSOLUTE PLEASURE. - RVmike
I needed a new work truck for my onsite RV business, so I got online, done my research and found the type of truck I needed and all the places to find it. One was at Edward's Chevrolet in Birmingham. We loaded up the family on a Saturday and headed out for a day of truck shopping. The first stop was less than great, so we left and headed to Birmingham where we landed at Edward's Chevrolet. We were greeted at the door and introduced to Johnathon Hollman, a salesman at Edward's. Mr. Hollman was an absolute pleasure to be around. He walked us through the entire process step by step, always making sure we were on the same page. He did a thorough walk-around on the truck inside and out. He made completely sure I knew what I was buying. After negotiations we're finished, we then went to the finance department where Mr. John Nowak followed suit with executing flawlessly in making our truck buying experience as enjoyable as possible. The entire staff was super friendly and very professional!!! I would definitely recommend people to go there!
Awesome experience - James
The entire team was very helpful and professional. I would refer this dealership to other. Although I was from Georgia the made me feel comfortable with the entire process.
Senior Sales Pro
Sales Operations Manager
Purchase experience - Joe Coogan - GregH
Joe Coogan went above and beyond during my recent purchase experience. My wife and I showed up right at closing time, thinking they closed an hour later, to look over a car we found online that met the needs for our daughter. Despite us holding Joe and his manager way past closing time, he treated us with outstanding respect and service, getting our deal done in a friendly, professional manner.
This was not our first purchase from Driver's Way, and the excellent service we received during our recent experience with Joe makes it very likely this will not be our last. Thanks Joe!
Sales Associate - Pelham
Senior Sales Associate - Highway 280
Senior Sales Associate - Pelham
Excellent!! - Beeni
The whole experience was great. I had an amazing car buying experience with these guys. Everyone was so helpful and truly concerned with getting me the car that was perfect for me. Thankyousomuch
Sales Associate - Hoover
Sales Associate - SOUTHSIDE BIRMINGHAM
Sales Associate @ Southside Location
Great car buying experience - Turner77
Buying a car at INFINITI of Birmingham was a great experience. The process was easy and quick, and Barry was a knowledgeable and friendly salesperson. He greeted us the moment we walked through the door, and he did everything he could to make us feel like valued customers.
I got a 2018 Nissan Altima - Desityree
Thanks for helping me choose the right car.. If anyone looking to buy a nice car Townsend Nissan is the place go they will work with you and help you to get the car you want.
Internet Sales Consultant
Special Finance Manager/Sales
Sales / Leasing Consultant
Best Dealership Experience! - sbvickers
We were very much taken care of at the dealership! Excellent service! And a great deal! Would not go anywhere else, definitely recommend Susan Schein Automotive for everyone!
Incredible Experience - No
My car broke down and I needed something quick and affordable. Craig found exactly what I was looking for and helped me through the entire process. This was the easiest, quickest and best experience I’ve ever had purchasing a vehicle!
We put an Alfa in the Garage Today!!! - JediDTM
This is the second vehicle we’ve bought from Jonathan at Maserati Alfa Fiat of Birmingham and both experiences have been nothing less than perfect. Simple transaction. The numbers were either going to work or they weren’t. They stepped up on the trade a bit, got everything in line and nailed it👍 Thanks to everyone at Alfa Romeo of Birmingham for being awesome🤘🏁
Don't feel like a customer - Lkrfan
Monica listened to me and cared about solving my problems. She took time to understand what I wanted to accomplish and did everything possible to make it happen. She didn't give up like most people would have, considering my situation. I would highly recommend giving Monica Q a chance when buying a car.
Sales and Leasing Professional
Outstanding job - oneboy1girl1man
The guys and ladies in the service dept area outstanding group of people they work hard to get you in and out in a timely manner
Certified Product Specialist
Fast and fair - Clucasrn09
Great experience buying from this dealership. Bob and Mike were great to work with! They gave us a fair price on our trade and it didn’t take hours to get out of there! I definitely recommend checking them out!
The best dealership - alfy2778
The best Dealer in all of Alabama has the best prices and the best customer service, I would definitely go back and buy a third car since they are completely new cars with guarantees
Great experience with Jason and EAW - Itsrick
I was skeptical of purchasing a car online in AL when I lived 1500 miles away in Salt Lake City but I had a great experience with Jason and EAW.
Their pictures were generally accurate and a good representarion if the vehicle, and were nice enough to shuttle the vehicle to the local Porsche dealer for a pre-purchase inspection. I would buy again with confidence! Jason - thanks again for your time and responsiveness throughout the process! -Rick
Great friendly atmosphere - jhunt57
Lloyd goes above and beyond for me every time I step on the dealership property. He is by far the best guy Serra has working for them.
Excellent in every way! - Jeff Henshaw
Julian “Bubba” Morris went above and beyond to accommodate us in the purchase of our vehicle. His accurate description of the vehicle was greatly appreciated, especially being 250 miles away. The folks at Cullman Auto Mall were very fair in their allowance for my trade. The delivery driver Bill Griffin was very pleasant as well. A+, Five Stars, Excellent!!!
Best little used car dealer around - Big Jim
They go above and beyond to get the job done. Super friendly just like family. If they don't have it they will find it for you.
Awesome Experience with this dealership. - Lorihill1189
I have always heard that this is not the dealership to go to. Kirt went above and beyond and made my car buying experience one of the best that I have ever had. If your looking for a vehicle I would stop and see Kirt. You won’t regret it. All the staff that we have met at the dealership were very professional. Thanks to all especially Kirt.
Great all around - Brittbritt1234
Service was fast and thorough. They always take such good care of me at jd byrider. So happy I chose to purchase my car here!
Easy dealing - JStewart
I thought Warren Fuller was nice and professional and the whole experience in buying from Birmingham Luxury Motors aka Oskar Motors was a great experience. Thanks guys.
Outstanding service - CHRISTIANR3
My sales rep was the best I’ve ever dealt with. No pressure. Knowledgeable, friendly and efficient with my time. Could not ask for a better experience. Same with finance professional.
Excellent Service - TerryKath
Best customer service ever; treated like royalty. Five stars not high enough. Very patient and courteous. Was responsive and resourceful finding what we were looking for. Honest and caring disposition.
Professional from start to finish! - patrickg
I have purchased several cars in the past five years. I purchased a vehicle today for a family member after looking at several dealerships and several cars... Gayle at Jim Burke Nissan and Luke in Finance are awesome! None of the typical "car dealer tricks" of "What can we do today to get you to buy this car." There ended up being a technical glitch but the dealership was quick to realize it and also make it right. Would certainly recommend Jim Burke Nissan. Much different than these major dealerships owned out of state that are soo concerned about numbers that they can't even really listen to their customers.
"BAD" - TREAT PEOPLE RIGHT
NEVER GOT TO SERRA HYUNDAI CENTREPOINT VERY VERY BAD SERVICE IN THE SERVICE DEPARTMENT, LIE TO YOU, HAVE YOUR CAR SEATING BACK LIKE THEY WORKING ON IT, TY THE SO CALL SERVICE MANGER DON'T NEED TO WORK THERE, CAN'T RUN THE SHOP WITH RESPECT, JUST STAND UP THERE ON HIS CELL PHONE, PLEASE IF GET RED FLAG DON'T GO BACK.
Lies all lies - No buyers remorse
I was told they would fix issues with the car, that I stated had to be fixed before I signed the contract. The issues were not fixed and then they harassed my wife while she was at work when we told them we would bring them check stubs when she got off. They ran my credit multiple times without consent after I already had left the dealership. So I have 6 hard inquiries on my credit that were not approved.
Buyer Beware ! - Wayne
Dishonest Salesperson. In May of this year I called their dealership from Wisconsin with interest in a car. I put a $ 500.00 deposit on my credit card as Sean stated that he had several people interested in that vehicle. He said that he would get back to me with shipping charges from Alabama to Wisconsin. He came back with an outrageous quote of $ 1200.00. I then checked the vin # on the vehicle and found out that it had been in a accident. I cancelled the order the very next day. Dishonest Sean promised a full refund. I left messages for Sean twice in June and July asking for a refund. When I finally reached Sean in August and he told me that vehicle deposits are not refundable. I filed a complaint with the Better Business Bureau and to date Southside Imports are refusing to respond. The BBB has now sent them a second notice and still no response so far.
Have auto check out by mechanic FIRST before you buy - imnothappy
Before you buy any vehicle have it check out by a ASE certified mechanic. i was told there vehicles was inspected before they buy them. i find this hard to believe. i bought car & i had it checked out by 2 local auto shops both gave me the same exact answer.. the motor has to be replaced because it was bad..
Certified Parts and Service Specialist
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