Great experience dealing with Donohoo Auto in Pelham - Barbara Reed
From the time I started looking for a car, they couldn't have been more helpful. I looked at SUV and 1 by 1 they brought them up for me to drive which was awesome. From the girls at the front desk to the salesman to the ones that brought the cars for you to test drive they were all really over the top. I am so glad my son recommended Donohoo to me, he's brought a car there, my daughter has and now another son is now shopping.
Top Reviewed Specialists At This Dealership
Senior Sales Pro
Sales Operations Manager
Easy going salesmen only offering help, not pushing. - HankM
We weren’t expecting to find a car so quickly, but when walking through the lot with Chad Donaldson I felt like I was getting advice from a long time friend not a “Car Salesman”. He walked through the lot with us on two separate nights answering questions and making suggestions to help us along the way. Helping my fiancé understand that spending this kind of money you should never settle for “good enough” or “I could get used to it” so if he heard those words from her, he moved right along to the next more fitting car. Spending the time with us, explaining the pros and cons of certain vehicles, helping keep her eyes on cars that were in our price range, and sticking around till closing time or later to help us made the option of going anywhere else pretty much impossible. Yes the no haggle sales and all the Driver’s Way guarantees made us feel comfortable exploring Driver’s Way as a possible option. But Chad is the reason we found the car we wanted, felt comfortable with the deal, and ultimately he’s the sole reason we bought a car from Driver’s Way! So thank you Chad and Allen for helping us and working late with us several nights to make sure we felt comfortable with each of you, as well in our purchase. We are very grateful, and while we hope it is several years before we need to purchase a new vehicle, we will be looking for Chad again when that time comes.
Senior Sales Associate - Highway 280
Sales Associate - Pelham
Top notch service! - Anthony DAvis
Amazing!!!!!!! One of the best experiences get a car! Great customer service and fast service didn't take a long time to do the paper.
Expedited friendly transaction - Civic15
I purchased a car for my 16-year-old daughter. This car drives smoothly and the exterior and interior are in great condition. Warren was very attentive from the initial contact to post-purchase of the vehicle. I would definitely recommend to anyone who is in need of a vehicle!
Brad was great and very professional - Bones1411
Brad was great and very professional with my purchase in and out in about 2 hrs. I would recommend and buy again from CRM.
Awesome Experience - Matt Dowdle
Preferred Imports provided an awesome experience and wonderful customer service. Jamaal did a tremendous job and went above and beyond in all aspects of the sales process. I was extremely impressed with the dealership and all employees involved in the sales process. Tony was very personable and made me feel extremely welcome and appreciated. I will definitely be back for another purchase in the future. Thanks for making the process so enjoyable.
Great Experience - Liz
Everyone here is so nice and treats you with respect. They helped me find the perfect vehicle!
I was glad to do business with them and will return.
Greatest people, great cars - Viola11111
Very happy with my purchase! This is my second time coming to JD Byrider to get a ride. Worked with Brittany, she's a joy. Thanks again!
Worse car dealership ever tried to do business with. Would n - Very unhappy customer
Worse dealership ever....salesman told me one thing and then denied it...said he called but no he did not. We literally sat by the phone for a week waiting to hear from him.We walked around 30 minutes before I finally had to hunt someone down. They're friendly at first but I guess according to your application and how much money they can get off your sale...they dump you and won't answer anything. I'm very sick with cancer and look bad and it hurts to be so mistreated....he got my twins hopes up and then denied he said what he did. I never met anyone else but I would never buy from them just because of Derrick.
It was a very easy thing for us to go thru. - Bigtrucker@18232
Your salesman was very helpful and knowledgeable and we would go thru it again when we have to I would recommend you to other people.
2nd car - narcissuse1s
Great experience second car purchased with them. Everyone was nice even though they were different from my first time purchasing my car there I recommend everyone I know in need of a car to go there.
NOTHING BUT LIARS. GO ELSEWHERE !!! - Drivetime Hater
Seen a Dodge Challenger I was interested in. Brandon the salesman said they was waiting for the title. I said this is the car I want to purchase. Brandon Replied that car is yours, even if he had to hide the keys. I even called a couple times to check. Ran up there to check the status of the vehicle. I was told they got the title and sold it the very same day. I was not emailed or notified and they waisted my time for over a week. NOT A WAY TO TREAT PEOPLE.. DON'T SPEND YOUR MONEY HERE.
MY OPINION IS THIS PLACE SUCKS. CAN'T WAIT TO REPORT THE TO EVERYONE.
Best little used car dealer around - Big Jim
They go above and beyond to get the job done. Super friendly just like family. If they don't have it they will find it for you.
Awesome service - Brian K Allen
I highly recommend Susan schein in Pelham Alabama. The people are nice and do whatever it takes to get you in a vehicle. Service was wonderful.
Did this company close down - Lexus
I've been calling and have stop by this company more than a few times. Around, August a female answered my call each time I called seeking help. She stated no one was in at the moment forward me to different vmail each time.
My and I stop by the place looked as we choose the wrong place to do business with.. Not one sale person walked out to greet us and the main door was look doing their regular business hours. Although, there were people inside
Sometime, had passed and I call a female voice stated for trades there was a different department *person* who handle trade- ins.
I called today to 2057150005- phone does not even ring.
I called 2057150004- all that number does is just ring.
Not pleased at all - cody1988
Bought a car and two days later the check engine light came on and took it back and drove it for two days and the same thing happened. They told me to bring it back but wouldn't guarantee they would pay for it to be fixed.
Have auto check out by mechanic FIRST before you buy - imnothappy
Before you buy any vehicle have it check out by a ASE certified mechanic. i was told there vehicles was inspected before they buy them. i find this hard to believe. i bought car & i had it checked out by 2 local auto shops both gave me the same exact answer.. the motor has to be replaced because it was bad..
Buyer Beware - Ripped off Customer
The car I purchased had over $4,000.00 worth of work. Brakes, Brake pads, roters,tires, under the car was rusted out. Resulting in a repo. Because, buyer couldn't afford to fix. John Patterson President of Buyers Way. Poor Business. Lies
Birmingham Luxury Motors