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Chase Murphy started the process with me and then walked... - Wiggie04
Chase Murphy started the process with me and then walked me through every step to get me in the vehicle I was hunting. Filled the truck up with gas and was very honest through the entire process. I would definitely purchase another vehicle through the Regal group but only if Chase Murphy was ha doing the deal. Great work !!!!
Top Reviewed Specialists At This Dealership
Pre owned Sales
Seem to always come thru for all my purchases. This is... - Achandler1121
Seem to always come thru for all my purchases. This is the fourth vehicle I have bought from Stokes. And I have always used Brad Sallis.
Sales and Leasing Professional
HORRIBLE FINANCING PROCESS! - DARREN
THE FINANCE GUYS AT CARL CANNON CHEVROLET WITHHELD VALUABLE INFORMATION FROM ME WHICH WAS MY CREDIT SCORE OF 784.THEY PRESENTED ME WITH A 627 AND 650 ON A LITTLE PIECE OF PAPER AND NEVER EXPLAINED THOSE TWO SCORES OR WHO THEY WERE FROM.THEY HAD ME BELIEVING ALL THAT I HAD WAS THOSE TWO LOW SCORES TO NEGOTIATE WITH.DID NOT FIND OUT ABOUT MY 784 CREDIT SCORE UNTILL I WAS ABOUT TO SIGN MY PAPERWORK.THEY PUT ME IN A BAD AND PRESSURE SITUATION .I SHOULD HAVE BEEN TOLD THIS IN THE BEGINNING SO THAT I COULD NEGOTIATE THE BEST DEAL POSSIBLE AS A CONSUMER LOOKING TO BUY.THEY TOOK IT ALL AWAY FROM ME AND NOW AFTER A MONTH THEY ARE NOT WILLING TO HELP ME WITH A BETTER INTEREST RATE.IF YOU GO TO THIS DEALERSHIP BE CAREFUL AND ASK QUESTIONS.I ASKED ABOUT MY CREDIT SCORES,THEY GAVE ME 2 OF THEM AND DID NOT TELL ME ABOUT MY 3RD AND BEST UNTILL THE END WHICH WAS SIGNING PAPERS.
Service - Carguy.cris 123
I went to the dealership for tires and my door handle was broken and the service manager as well as the gm refused to fix or replace it.they wanted me to buy another after they guys broke it.the worst experience of my life with a car dealership I would never recommend this dealer nor spend a dime there.
Truly Outstanding! - Seasoned Buyer
Van did a great job and I've never had a better car buying experience than at Courtesy Buick. I was able to negotiate prior to arriving and there was no "hard sales" approach.
Excellent purchase of new car - Comet
Purchased 2014 Buick lacrosse that I veiwed on line. Traded my 2013 Avalon and was able to negotiate all the details thru email and saved a lot of time prior to arriving at the dealership. New car was all as discussed and trade in value was at a fair market value wholesale. Great experience of an on line purchase. Dealer was located 100 miles from home and worth the trip. Alice Ricks was the sales professional and provided all the details I needed to feel comfortable to make the purchase with GlennSmith Buick.
I've purchased several cars from Jim Burke a few used and... - jwill5674
I've purchased several cars from Jim Burke a few used and one new but I have to say that my most recent experience at Jim Burke was by far the best I've ever had. I'm 2,000% sure I'll be back to buy another vehicle from them. They helped me pick the correct vehicle for my credit situation and negotiate with the bank to get the down payment to a comfortable area for my pockets. I came to the dealership with a used Altima in mind and ended up leaving with a "Like-NEW" Lexus with an awesome payment of $392.00 with just $2,000.00 down. They worked hard on my deal and I am a VERY satisfied customer. The whole team was very helpful, from my sales agent to the sales manager to the finance adviser to the service technicians. I'm so proud to say my vehicle came from Jim Burke!