The standard - Infantryveteran
My overall evaluation of the service and customer service provided was excellent. Jason greeting me professionally and ensured all my trucks needs were met according to the servicing schedule for me GMC. The waiting room had hot coffee and snacks for customers to eat while we wait. While I was waiting for the technicians to finish with my GMC I walked around the facility to check out all the new vehicles , every vehicle was clean and the organization/display of all the cars& trucks looked amazing. I feel anyone who comes o this facility to purchase or service their vehicle will be completely satisfied. Overall I am completely happy with the overall service provided. Maybe next time I’ll purchase a new car.
Top Reviewed Service Specialists At This Dealership
GM Service Advisor
Parts & Service Manager
Consultation about Electronics and Extended Warranty - 7jimEQUINOXju3
My wife bought an Equinox Premier in Howell , MI 48843 (from Champion Chevrolet) ; as we were returning to Mt Juliet , TN a few weeks later , we contacted Wilson County Motors to learn more about
the car's electronics and the advisability of buying an extended warranty. On the advise of a former GM
field executive, we met with Hoover Southerland (GM Chevrolet and GMC Sales) and Belinda Wilson
Administrator for Extended Warranties.
We were serviced beyond our expectations and commend to GM the thoroughness of both Hoover
and Linda. As a result of that meeting ,we were more than pleased that we bought our Equinox. Hoover is a cordial and VERY knowledgeable Sales Manager and Linda , while also cordial , is honest and forthcoming in her work ----such that her advice is something we've taken to heart. She does not press herself in making a sale , but in addressing a client's needs/wants is able to earn/win a client's
confidence. Both Hoover and Linda are EXCELLENT GM Ambassadors
Assistant Service Manager
Loaner Vehicle Specialist
Great service - Dbhlsh
Fast and very helpful service.fast turn around always very friendly.Mark has always been able to explain the service needed and the cost of the service to be done on my car.
Honest and trustworthy. - Ben
I have been going to Waltrip Buick since I moved to Tennessee. I have always been pleased with how I have been treated and how well myself and my car are taken care of. Eric has a great crew and I especially enjoy dealing with Dave, Jeff and Brandon. More like friends now.
Great service dept - Charlena Scott
I had routine oil change and tire rotation. Worked with my schedule and great customer service. Advised me of fuel injection cleaning that needed to be done. They got it done fairly quickly and my car runs great. I always love my experience with them
Perfect - mojo
Anthony Moore is a excellent car salesman he took great care me, I would recommend anyone for Anthony thank you my experience overall was great.
Nothing is too much trouble! - JamieK
Last time my truck was worked on the job was going to take all day, so the delightful Miss Barbara gave me a ride home (12+ miles) and kept me entertained the whole way.
I bought this truck from Lyons almost 9 years ago and have had all the service done there. The service managers are endlessly kind, patient and helpful, and the work is always well done.
If I am lucky enough to buy another truck, it will come from Lyons!
Bought a Lemon - Richard123
I bought a older Dodge Ram truck that had 106 thousands miles on it 2 1/2 months ago . The truck want run any longer, I was told to fix it would be around $2000 and up. I called the dealership and they didn't seem to care, they said sorry, sold AS IS. Its seems as I have researched this dealership they seem to have this problem..