above and beyond - randy2792
I bought a used truck from Honda of cleveland. It had a problem with the engine that they was not aware of when they sold me the truck. They took care of everything without hesitation. Honda of Cleveland went far and above what I thought most dealers would have in my opinion. I wouldn't hesitate to buy from them again.
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Great customer service!!! - Cherie123
I wanted to thank everyone with the over the top wonderful experience purchasing and trading in my old car for a new Honda Civic. Everyone including the branch manager tried to accomadate me with all my concerns. Most of all they wanted to make me leave happy with my purchase. I would HIGHLY recommend making your first stop here when looking.
Run around. - rvelasquez11
Purchased a bran new 2018 honda CRV the end of May, and agreed to have the "xzilon" spray applied for $699...Christopher talked it up to me and made it sound like a great add on since i have 2 young kids. The outside looks JUST OK and that's with my car being garage kept and washed every 2 days. And the inside...i notice NOTHING special, NOTHING. Still the same difficulty to clean milk off the side panels if my son throws his bottle, sure doesn't wipe off like magic like i was told. My biggest issue with this is my steering wheel looks horrible. The trim should be extremely glossy like the other black trip around my shifter but it looks dirty and will not come off. Ive calles and spoke to the sales man (Christopher) a few times in the past 3 weeks, he referred me to the actual company that makes the product as if it's not there issue to fix, they assured me Pye Honda is who would have to fix this since they sold me that actual service. Nothing has yet to be done on a small problem that wouldn't take long at all to fix, they would rather ignore the phone messages and keep thw run around going. If I'm going to be stuck with this vehicle for a few years until its paid off, i should be 100% happy with a brand new car!