Lied and took advantage of my 16yr old daughter - Ant
My daughter was having car issues. Barely would turn over and her battery light was on. Basic issues. Either battery or alternator right? Not so fast. They ran a diagnostic, $60. And finally opened the hood and determined the "battery had exploded and acid was everywhere". She paid the charges of $240 and drove home which was 2 hours away. When she got home I opened the hood and determined that they had installed a new battery and there was only road grime from the last 6 months under the hood. No acid anywhere. I could understand charging for a new battery, around $120 max. but not sure why they charged $180 for a battery and $60 for a diagnostic when that will only tell you voltage is low. Curious what the outcome would have been if I was able to get to the dealership.