Fast friendly and efficient - Morganv3
I have to drive 3-1/2 hours to get my oil changed to keep my lifetime warranty intact. I was earlier than expected. They got my truck in and completed in less than an hour. Thoroughly inspected and changed my engine oil. Always enjoy the service here at Dan Cummins.
Top Reviewed Service Specialists At This Dealership
Fixed Operations Director
great - billybob1130
The dealership sucks but the service dept is great. The sales team will and cheat you. The last vehicle I purchaed I was lied too and when I complained the general manager took the side of the sales staff. But thr Service Dept is wonderful. Great cusyomrr service. But like said do not trust sales at all.
Transmission flush n refill - Crusin
Car was done in the specified time as told to us by the service dept. Staff is always friendly and professional. Would recommend Spirit Chevy
Great customer service - Satisfied customer
I drive from Nicholasville to Adams because of the great customer service. I have bought 3 SUV's
From them and I'm very satisfied.5 Stars on customer service.
Rude, disrespectful and liers - Kruser
I made an appointment for a recall notice for the next day. They confirmed they had the part and would hold one for me. After a long drive and pulling into the service area it took forever to get waited on. When a service manager did show up he asked what I needed so I showed him the recall notice. He put it on the counter and started doing other work. When I asked about what was going on he let me know he was busy and I would need to wait until he finished other papers. Another service person came but never offered to help. Another customer came in and the second service manager started helping him. After about 20 minutes I was told I had no appointment. All they wanted to know was who I talked to. How the heck did I know. I said, "The person that answers the phone I guess". Then they told me the new parts they had for the recall were being held for other customers. They offered no help of any kind. Maybe I should be grateful because I was shopping for a new Charger for my son who was getting out of the Navy. Do yourself a favor and pass this place up.