Knowledgeable, Honest, & Dependable - GHDREDGE
Our experience with Dan Tobin has been world class. It began with our salesman Jake Williams, and has continued with every visit for service! It's so reassuring to know you're dealing with great people!
Top Reviewed Service Specialists At This Dealership
Assistant Body Shop Manager
Warranty repairs - Lake bum
My extended warranty company was not the easiest to work with, so it took longer to repair than first thought. Austin did the best he could do under the circumstances.
Jimmy Dean, Robert Meade and Zach Blewitt - Ralph
Jimmy Dean, Robert Meade and Zach Blewitt all took time to explain and make this another reason to service at Chesrown !! Will definitely return to Chesrown
new car. - Cargirlchevy
Came in for oil change came out with a new car. Have bought four new cars from her always smiling very helpful and trustworthy. Would recommend her to anyone who wants to buy a car. She got me everything I asked for in a car.
tire repair - RaymondB88
I went to Coughlin's Service Center after the "pro's" at Walmart turned me away. The reason I went there was to have one of my tires repaired. The manager, Doug, who I could tell was very busy, was very courteous and he told me that his crew was closing shop for the evening, but that I could return first thing the next morning and he would see to it that I would get my tire fixed.
So, I arrived the next morning and, just as he said, he worked my car in to the rotation and I had it fixed within a half hour. That was almost a week ago and, so far, my tire has not leaked out any air; so I am very satisfied. It may have cost more than what I would have paid at the Walmart auto center, but all I can say is THANK GOD I didn't let those bozos work on my car over there! My advice is to never take your car to Walmart because you have a MUCH BETTER ALTERNATIVE right across the street at Coughlin's!! Thanks again, Doug!
Great service experience - Daryle K.
Bought my Yukon XL Denali from Steve M. in Newark (Great experience as well). It has been service at both Pataskala (horrible experience last time) and Newark (Great experience both times). I will focus this review on Newark.
Brought the vehicle in for one of the included oil changes and to have a couple minor warranty issues looked into. They were able to fix both issues and the oil change in 1/2 a day and they found another issue as well that was covered. I felt that John actually listened to my concerns instead of blowing me off like Pataskala did, which was refreshing, and I think it helped to actually get to the root cause of the issue. I would definitely be back to Newark, even though it is quite a bit more out of the way, but it seems to be worth the drive.
A side note, Pataskala used to service my Buick many times without issue, so it may have been a one time problem there as well.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Top Notch - WhyGoAnywhereElse
Always ' top notch' both Sales and Service. - I drive 67 miles one way passing many other dealerships to deal with Kehl Chevrolet. Always, Highly recommend to others when talking car dealership experiences.
Always had good service here - Bobmin3123
Service advisor Eddie Cobb has always been very pleasant and friendly My experience here with both sales and service has always been positive and they have been very helpful
Service department - Miwhite
Fantastic response time to my request for service. I take all of my business to Steve Austin's. I bought my 2016 Impala there and would recommend them to anyone looking for
Knowledgeable and very competent people.
Exceeded My Expectations - revj815
Our 10-y ear-old Chevy developed some problems that could have been quite expensive to fix. I was so very pleased that Jeff Wyler Chevrolet went to bat for us to be included in a recall, and thereby they were able to make the necessary repairs AT NO CHARGE!! When I came to pick up the car the receptionist even went out to the parking lot and drove my car to the door as a convenience. Wow! They really do care at Jeff Wyler Chevrolet.
Great manager!! - Dand6733
Lance, service manager for Chrysler is awesome. Requested a tire rotation and was denied because one of my tires were going bad and the technician recommended it not be done. I asked Lance about it and he immediately told me that they should have been rotated because the bad tire was in front on my drive train and used for steering and made them rotate my tires free of charge!! He was upset about it which means he CARES about the service he provides to his customers!! BIG SHOUTOUT TO LANCE AS HE IS AN EXCELLENT MANAGER AND WOWS HIS CUSTOMERS WITH GREAT SERVICE!!
Poor Service - JJay83
My car has an electrical problem. It shuts down completely and will do it while driving. You lose all power no lights or anything. Took it to Byers and they charged me almost $120 and because the car didn't act up they couldn't do anything. Supposedly they couldn't recreate the problem. So I had to give away my money and took the same car home to wait for it to die on us. I felt with Jake Hacker and Service Manager Mark! I was not pleased with Byers because I feel like since this is a Chevy dealership they should be able to figure this out. I will never be back and I will never buy another Chevy and I will never recommend Byers or Chevy!
The friendliest service department - ever! - avoidthisdealership!
I just took my Cascada in for its first oil change/tire rotation. The service representatives were friendly, funny, and very professional. Plus - there was no charge. They told me that the first 2 oil change visits are free - and I did not purchase my car from this dealership. If their sales people are as great as their service people, I will definitely purchase my next car from Coughlin!
Service - RandyFoor
I scheduled an oil change and tire rotation. As always, I was in and out in less than 30 minutes. Great service! Great communication! Always a pleasure having service work performed at Coughlin!
Don't waste your time. Make the drive to Dave Kehl. - DanEich
Coughlin in London is awful. Several years ago I was in the market for a truck. I had one picked out but Coughlin wouldn't give me the deal I thought it was worth. They had one that "had just come in" and was supposedly the same as the one as I was dealing on. I made the deal. Got the truck home and on further review noticed all of the paint on the bottom rocker panels of the truck was gone, previous owner must have enjoyed speeding down gravel roads. Took the truck back the NEXT day and Coughlin wouldn't do anything, make another deal, paint the panels, nothing. Now, I've got a truck (bought from another dealership) that's having repair needs. Against better judgement and advice from neighbors and friends, I didn't wait for the awesome service department at Dave Kehl. Thought I could get it done quicker at Coughlin. Nope. Been in twice and spent a bunch of money and still not fixed. Don't buy their "best technicians in the area" line they feed you. Completely incompetent. Save time and money in the long run and make the trip to Dave Kehl or Byers. Seriously.
no plans to go back - classic
As the owner of a local Driving School, I often take my vehicles in for oil changes. Sounds simple. Some time ago my personal vehicle went in for an oil change and I ask to make sure all fluids were topped off, 2 days later my low washer fluid light was on...most recent was a company car, ask to have 3000 mile reminder on sticker not the usual 5000. Also ask for front tires to be checked and topped at 40psi rears at 35. All were set at 32. Sticker was for 5000 miles. Had them add air and redo mileage sticker and it came back at 7000. Service writer said "hes been doing this for a long time, musta overlooked it". Makes me wonder what else gets overlooked.
Service department - Upsetcustomer
I leased a 2015 Silverado from Bobby layman and they gave me 4 free oil changes and tire rotation as part of the deal on June 29 I made an appointment to get my oil changed and tires done. The service righter advised me of a simple call that they would take care of would only take an hour and a half to do 2 hrs into it while waiting they advised me that Their was only one tech I could have waited longer but my time is very important to me so I asked for them to bring my truck to me and I would go elsewhere when he brought my truck up their was a lady in the parking lot who dropped her car off two days ago for an oil change and they had to put her In a rental because they lost her keys
Excellent Service - CBJFAN28
This was my first visit to Chevrolet of Dublin. I had an appointment to have an alternator replaced. As I was driving to dealer, within a 1/4 mile, my truck stopped at an intersection. I called and talked with Mindy and then the Service Dept came to my rescue. Within an hour they had be back on the road again. These guys are the greatest. I have been a loyal GM/Chevy driver for over 35 years. Robert Meade in the Service Dept and Mindy Dillie in Parts has earned ALL my future business. Thank you Robert and Mindy!
Great Service! - Cargirl
Billie always makes my visit a pleasant one. Katie and Billie were professional and courteous. Always greet you with a smile and makes you feel part of the DeCoskey family. Thank you!
CAR WAS DROPED WHICH CAUSED DAMAGE TO TRUCK - PBINVESTMENT
THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRUCK. THE TRUCK WAS ONLY IN FOR ROUTINE MAINTENCE WHEN THIS HAPPENED. AFTER IT HAPPENED THEY TRIED TO MAKE IT A WARRANTY ISSUE NOT AN ERROR ON THEIR PART. AFTER THIS HAPPENED THEY DIDNT EVEN DRIVE THE TRUCK TO MAKE SURE IT WAS OK. THEY TOLD ME IF I HAD PROBLEMS OR VIBRATIONS TO BRING IT BACK. I NOTICED IT WITHIN 2 MILES FROM THE DEALERSHIP. THE WHOLE THING WAS TERRIBLE SERVICE FROM THE START. THIS WAS A 2014 2500HD WITH 7500 MILES ON IT.