Knowledgeable, Honest, & Dependable - GHDREDGE
Our experience with Dan Tobin has been world class. It began with our salesman Jake Williams, and has continued with every visit for service! It's so reassuring to know you're dealing with great people!
Top Reviewed Service Specialists At This Dealership
Assistant Body Shop Manager
Warranty repairs - Lake bum
My extended warranty company was not the easiest to work with, so it took longer to repair than first thought. Austin did the best he could do under the circumstances.
Jimmy Dean, Robert Meade and Zach Blewitt - Ralph
Jimmy Dean, Robert Meade and Zach Blewitt all took time to explain and make this another reason to service at Chesrown !! Will definitely return to Chesrown
new car. - Cargirlchevy
Came in for oil change came out with a new car. Have bought four new cars from her always smiling very helpful and trustworthy. Would recommend her to anyone who wants to buy a car. She got me everything I asked for in a car.
Great service experience - Daryle K.
Bought my Yukon XL Denali from Steve M. in Newark (Great experience as well). It has been service at both Pataskala (horrible experience last time) and Newark (Great experience both times). I will focus this review on Newark.
Brought the vehicle in for one of the included oil changes and to have a couple minor warranty issues looked into. They were able to fix both issues and the oil change in 1/2 a day and they found another issue as well that was covered. I felt that John actually listened to my concerns instead of blowing me off like Pataskala did, which was refreshing, and I think it helped to actually get to the root cause of the issue. I would definitely be back to Newark, even though it is quite a bit more out of the way, but it seems to be worth the drive.
A side note, Pataskala used to service my Buick many times without issue, so it may have been a one time problem there as well.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Service on car - Donna_Snyder
Everything was great they took care of my car and we had a nice place to wait and it didn't take long to get done.
Exceeded My Expectations - revj815
Our 10-y ear-old Chevy developed some problems that could have been quite expensive to fix. I was so very pleased that Jeff Wyler Chevrolet went to bat for us to be included in a recall, and thereby they were able to make the necessary repairs AT NO CHARGE!! When I came to pick up the car the receptionist even went out to the parking lot and drove my car to the door as a convenience. Wow! They really do care at Jeff Wyler Chevrolet.
The friendliest service department - ever! - avoidthisdealership!
I just took my Cascada in for its first oil change/tire rotation. The service representatives were friendly, funny, and very professional. Plus - there was no charge. They told me that the first 2 oil change visits are free - and I did not purchase my car from this dealership. If their sales people are as great as their service people, I will definitely purchase my next car from Coughlin!
Service - RandyFoor
I scheduled an oil change and tire rotation. As always, I was in and out in less than 30 minutes. Great service! Great communication! Always a pleasure having service work performed at Coughlin!
Very pleasant and helpful. - dbsec44
Everyone is always very pleasant and helpful. My only concern with this visit was the fact I waited 3 hours to have a license plate light replaced and have a knocking noise checked. After 2 hours I was told they were finishing my paperwork, but I waited another hour before I was checked out. The knocking noise is now worse than before. Overall though, they are great people to work with. I enjoy the ease of making an appointment and their courteous attitude.
no plans to go back - classic
As the owner of a local Driving School, I often take my vehicles in for oil changes. Sounds simple. Some time ago my personal vehicle went in for an oil change and I ask to make sure all fluids were topped off, 2 days later my low washer fluid light was on...most recent was a company car, ask to have 3000 mile reminder on sticker not the usual 5000. Also ask for front tires to be checked and topped at 40psi rears at 35. All were set at 32. Sticker was for 5000 miles. Had them add air and redo mileage sticker and it came back at 7000. Service writer said "hes been doing this for a long time, musta overlooked it". Makes me wonder what else gets overlooked.
Service department - Upsetcustomer
I leased a 2015 Silverado from Bobby layman and they gave me 4 free oil changes and tire rotation as part of the deal on June 29 I made an appointment to get my oil changed and tires done. The service righter advised me of a simple call that they would take care of would only take an hour and a half to do 2 hrs into it while waiting they advised me that Their was only one tech I could have waited longer but my time is very important to me so I asked for them to bring my truck to me and I would go elsewhere when he brought my truck up their was a lady in the parking lot who dropped her car off two days ago for an oil change and they had to put her In a rental because they lost her keys
If they don't sell it they won't service it - Joe's Silverado
After dealing with bill Harris and Sunnyside Chevrolet on a brand new 2016 Chevy Silverado 3500 dually ltz Sunnyside beat them by 1700 on price . I had a couple of small issues with my truck so I scheduled it in with bill Harris for warranty service. After being their for 35 minutes Blake tells my wife that we have to get the issues resolved from the dealerer where we bought it from. So I called Blake and he told me that they will not service my truck because I didn't buy it from them. They are an independently owned dealer and don't have to service it. Lol how good is a factory warranty if dealers can pick and choose what vehicles they will work on. So I contacted GM customer service and they confirmed that was true. Bill Harris can refuse warranty work on any vehicle at their discretion. So much for taking it to any dealer to have warranty work performed. I think I will reconsider my options next time I spend 67k on a new truck
Excellent Service - CBJFAN28
This was my first visit to Chevrolet of Dublin. I had an appointment to have an alternator replaced. As I was driving to dealer, within a 1/4 mile, my truck stopped at an intersection. I called and talked with Mindy and then the Service Dept came to my rescue. Within an hour they had be back on the road again. These guys are the greatest. I have been a loyal GM/Chevy driver for over 35 years. Robert Meade in the Service Dept and Mindy Dillie in Parts has earned ALL my future business. Thank you Robert and Mindy!
Great Service! - Cargirl
Billie always makes my visit a pleasant one. Katie and Billie were professional and courteous. Always greet you with a smile and makes you feel part of the DeCoskey family. Thank you!
Horrible service, lied about repair - Jarhead517
Scheduled oil change, arrived on time told they were 2 hours behind. Too busy to wait over 2 hrs for 30 min. Oil change.
Another time took car in for transmission issue. Tech agreed it wasn't shifting right but nothing they could do since there was no code showing. After arguing they called tech support and found out upgrade in computer was needed.
Last time wife took in for oil change was told water pump leaking. Didn't have a drop on garage floor. Told to just finish oil change. 1200 miles later fluid still full and not one drop on floor. Was going to charge almost 700.00 for repair. Do not trust service dept!
Went to dealership because we have a 2012 chevy malibu... - elliemay
Went to dealership because we have a 2012 chevy malibu that had a bad tire. They put it on hoist to see what was going on. We have only had this for about two months. They came back and said they could not help us because it looked like the tire had hit a large pothole or something. Now this tire was going down and we had put less than 2000 miles on it and know we had not been on any roads that could have caused the whole seam to be leaking and falling apart along with a knot in the tire. When we started to ask him about this we were told "the sales manager looked at it and it is his final decision and we cannot do anything. I am going to lower it from the hoist and put back outside". Didnt even want to talk to us and no offer to help us find another tire or anything...which we had to get replaced because the whole tire was bad. Why would you buy a car there with the service department like that. Would not recommend this dealership.
CAR WAS DROPED WHICH CAUSED DAMAGE TO TRUCK - PBINVESTMENT
THE CAR WAS PLACED ON A BLOCK WHERE IT FELL OFF AND WAS CAUGHT BY THE LIFT. THE DAMPER ON THRUCK WAS BROKEN AND NOW THERE IS NOISE FROM UNDER THE TRUCK. THE TRUCK WAS ONLY IN FOR ROUTINE MAINTENCE WHEN THIS HAPPENED. AFTER IT HAPPENED THEY TRIED TO MAKE IT A WARRANTY ISSUE NOT AN ERROR ON THEIR PART. AFTER THIS HAPPENED THEY DIDNT EVEN DRIVE THE TRUCK TO MAKE SURE IT WAS OK. THEY TOLD ME IF I HAD PROBLEMS OR VIBRATIONS TO BRING IT BACK. I NOTICED IT WITHIN 2 MILES FROM THE DEALERSHIP. THE WHOLE THING WAS TERRIBLE SERVICE FROM THE START. THIS WAS A 2014 2500HD WITH 7500 MILES ON IT.