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It’s very friendly service always we go my hole family... - chirag patel ( CP )
It’s very friendly service always we go my hole family go been this dealership she’s 1999 mr. David elicia he the best for ever !!!!!!!!!
Call twice, and made an appointment for 30,000 check,... - rosolo
Call twice, and made an appointment for 30,000 check, asked the cost both times, under $80 which included oil and tire change, Got there, and was handed a "Toyota Factory Check List" before the techs even looked at my Corolla. The cost of this service was $401.57, which included a throttle body service, replace wiper inserts, add balance car, battery service, etc.. Why wasn't I told this when I called to make appointment. Greg stated that the appointment (women) people were new and didn't know the routine. I needed all these services before anyone looked at my car. My son also was upset with the unneeded service before they even touched the car, and he was a Toyota tech at another dealership. Refused all services except oil and tire. I called my writer when I got home since nothing about the thread on my tires were on the statement given to me. Greg, never returned my call, so I called the national customer service department in Tennessee. I told them that this dealership was scamming older women. I will never go back to Bedford Toyota for service or to buy another car.
When home, I called two other Toyota dealerships in the Cleveland area. Asked about their 30,000 service. None of the dealerships quoted a Factory Service fee of $400. I was quoted between $60-$90 for the oil and tire change.
Toyota of Bedford should be ashamed of themselves.
This is my second lease car with Toyota, my first Rav4... - MB
This is my second lease car with Toyota, my first Rav4 was leased at the Brunswick location and now I had the greatest pleasure in meeting Michael Sayre at Motorcars. What a wonderful service I received. Great guy, very helpful in every situation. Thank you so much Mike for helping me with my difficult decision. Your name alone will always put a smile on my face! You are a great asset to this company and I hope to see you again.
Thanks also to Naomi for setting up my appointments. I could see that smile over the phone.
PS: To Mike Sayre: I love my metallic grey better than the black :-)