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I recently had my car totaled from an accident, the Sales... - fairyrain826
I recently had my car totaled from an accident, the Sales team went Above and beyond to make good on their Excellence in Customer Service Standards. Had me in a new car in just 2 days, and made the process smooth. Thank you Tim Sterling for another great car and taking care of us.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Kim Nam was wonderful, she was very knowledgeable and a... - susanandras
Kim Nam was wonderful, she was very knowledgeable and a really nice person. I love my new 2021 Kia Forte. I definitely recommend Halleen Kia.
Wendy always provides outstanding customer service and... - gpnovak70
Wendy always provides outstanding customer service and care. I woul recommend Wendy as a service advisor as she always delivers on her promises. Yesterday she got me out in under one hour, as promised.
Platinum Level Sales Consultant
One of the best car purchasing experiences we’ve ever... - Kkmacs4
One of the best car purchasing experiences we’ve ever had! Terry and Tom Brennan went above and beyond to put a deal together we were comfortable with. Will definitely recommend Metro Lexus to our friends and family .
Sales Business Partner/Internet Manager
Master Certified New Car Sales and Leasing
Master Certified Sales and Leasing Consultant
This was second part of a service plan. Appointment was... - onship
This was second part of a service plan. Appointment was accurately made. I was greeted upon entry and helped quickly. Service was prompt and accurately performed.
Brad Lunar was great to work with. He’s knowledgeable,... - kallie17
Brad Lunar was great to work with. He’s knowledgeable, answered all our questions and never applied pressure on us to make the purchase. Love our certified Legacy and will also service it a Ganley to keep it well maintained
Certified Product Specialist
Subaru Delivery Specialist
These guys are great... best prices around. I buy new... - bgaiser1017
These guys are great... best prices around. I buy new cars every few years and this has been my best experience with any dealer in the area. I would recommend these guys to anyone!!!
This was THE absolute best experience buying a car I have... - ksk
This was THE absolute best experience buying a car I have EVER had! First class treatment from the moment I walked. I visited two other local Mercedes dealership and was disappointed, North Olmsted couldn’t have treated my husband and I any better than they did. I am a customer for life.
Sales and Leasing Consultant
Sales & Leasing Specialist
Goes above and beyond. A great person to buy a car from.... - Jocelynstella
Goes above and beyond. A great person to buy a car from. Was extremely helpful without being pushy. Would highly recommend to someone in the market for a Toyota
Anastasia was wonderful. Pleasant to work with. She did a... - sharonpeterson54
Anastasia was wonderful. Pleasant to work with. She did a great job. She explained everything especially the radio. She is an asset to your team. Ryan was wonderful to.
New Car Sales Product Specialist
Used Car Sales
I drove my previous Chevrolet for 11 years. The... - Kkerber
I drove my previous Chevrolet for 11 years. The technology has changed greatly. Ben Lempner was very patient with my learning curve, taking the time to help me set up the many features on my new Equinox. Ben also recognized that I qualified for a healthcare professional discount.
Sales and Leasing Consultant
Low pressure easy to work with my wife and I found two... - Tim
Low pressure easy to work with my wife and I found two vehicles we liked they found good financing and we got the SUV next day
Sales & Leasing Professional
Sales & Leasing Professional
This is the 1st time I bought a Prius. I flew into... - adventurer2112
This is the 1st time I bought a Prius. I flew into Cleveland and was picked up at the airport, even though it was her day off. Heather was an excellent communicator, factual, and business like. No run-around, no excuses, and she followed up my questions quickly. I explained that I wanted a no hassle, no sales pitch, and the info to operate the Prius C to drive the 6 1/2 hours home. I was in and out within 30 minutes of the test drive. She made the endeavor pleasant. Pleasant is a brand new car buying experience, and I will be back with family. The sales manager Scott got me a good deal. I am tickled with my 2014 Prius C with 10937 miles.
Subaru Sales Manager
Good people. Homey vibe. Will answer whatever questions... - ISAMMUNTASER
Good people. Homey vibe. Will answer whatever questions you have. Got an appointment no. Problem. Got a comparable loaner which is important to me E
Senior Client Advisor
BMW Client Advisor
It was a real pleasure dealing with the staff at Alfa of... - VALDAOT
It was a real pleasure dealing with the staff at Alfa of Strongsville. Bruce was especially great trying to accommodate my purchase. The sale was quick, but the paperwork took forever!
From the minute we walked into the door, Ron was there to... - JenaTkv
From the minute we walked into the door, Ron was there to greet me and make sure he understood exactly what I was looking for. I wanted to trade in my old vehicle and keep a similar payment. Ron, the owner, and the finance manager all worked to fulfill my wishes and the experience could not have gone any better! Ron explained all of my additional features to me and even assisted me with downloading the Mazda app for my convenience. I will recommend all of my friends to Ron and his team at Mazda in Kent and I look forward to working with them again!
My husband and I recently purchased a Toyota Sienna from... - Andrea Gaul
My husband and I recently purchased a Toyota Sienna from Silver Star Motors. The vehicle runs great and was priced very fairly, but what really sold us was the customer service team. We’ve bought many new and used cars before, but we’ve never had such an attentive team. Adam and Eric were wonderful. They are very friendly, attentive and bent over backwards to make sure we were happy. The whole process was easy. We’ll be in the market for another vehicle soon, and we’ll be buying it from Silver Star!
Internet Manager/Finance Manager
I did a study of the similar mid sized sedans, and looked... - NITEDULAC
I did a study of the similar mid sized sedans, and looked at 65 of them. The Toyota Camry simply fit best, and felt most comfortable. Upon arriving, Courtney Rosiu made us feel welcome, and was patient and took time to answer the many questions. I had purchased my last Toyota from this same dealership in 2006, and the changes in vehicle is many, especially in technology. I am enjoying getting comfortable with this new Camry and certainly hope it will be as fine a faithful a vehicle as the last one.
Knows how to get the job done. Moe alghofari’s also Very... - Rebeccapenn01
Knows how to get the job done. Moe alghofari’s also Very sweet. I love the car! he offers coffee. I will be referring him to my friends :) Anthony was amazing
The sales person Mark was patient n understanding and... - evanrodriguez630
The sales person Mark was patient n understanding and Nick the financial. The building was nice and clean. I have gone to Mark many times. This is my third car purchase from him. Thank you Mark!
I purchased a new car thru Auto World Mitsubishi last... - Star1378
I purchased a new car thru Auto World Mitsubishi last weekend. Michael Dorenkott came highly recommended thru many of my colleagues. It was such a simple process. Buying a new car is always exciting and rewarding. Michael paid close attention to my wants and needs & guided me in the right direction. He was extremely patient and informative with me & made sure I was taken care of. I’m more then pleased with Michael and the Dealership. Everything was Very professional & very personal at the same time. I’m sending all my friends and family their way! I’m more then pleased with the whole experience & love my new car!
James was super easy to deal with. He was straight to the... - mikemarra02
James was super easy to deal with. He was straight to the point and didn't drag us around. We were buying our first company vehicle and he made our dream come true. We did not have to haggle back and forth, James' first offer was great and fair. We will be buying from Tim Lalley through James for years to come for our business and personal vehicles. Alex in finance was great as well.
Although we have just purchased our new 2021 Jeep... - sandsvarner
Although we have just purchased our new 2021 Jeep Compass, Mark made our car purchase, quick and easy. We were in and out of the dealership, and onto enjoying our new car. I would recommend Mark if you are looking to purchase a Jeep in Northeast Ohio. also a shout out to our finance guy Mike Novak. Thank you Gentleman for a very positive experience. The Varners
Sales and Leasing
Internet Sales Specialist
Larry Saydeh Was our sales associate over the weekend. We... - Melissazitnik98
Larry Saydeh Was our sales associate over the weekend. We went with a a budget and Larry did everything possible to make sure we did not go over that budget. He was very accommodating and helped us with everything. He even made sure to make us feel comfortable bringing our little man in with us to finish the buying process because we did not have a babysitter. Couldn’t be any more happier with my purchase.
Although it was a bit of a process, I was pleased with... - Revdcp74
Although it was a bit of a process, I was pleased with the extra efforts that was made by Leroy & Dean to get the deal done. I'm very happy with my purchase. They were patient with me as well as understanding of my situation and I drove out with the vehicle I wanted, not what I would've had to settle for. Great guys, great team.
Salesman Rich is exceptional in trying to get you what... - tomcheck44
Salesman Rich is exceptional in trying to get you what you want and to the price you want to pay. I am a returning customer there and it is always pleasure. Eric and Jim were also informing and a pleasure to work with.
I have just leased my second Sentra from I-90 Nissan Mark... - John44074
I have just leased my second Sentra from I-90 Nissan Mark Dumonthier is the nicest, friendliest and most helpful auto salesman I have ever met. He makes the whole leasing process easy, comfortable and honest. The service department is top-notch. Once, when I asked Ben Sink how to change the battery in my key fob, he did it for me at no cost. The waiting room for service is clean and comfortable. I highly recommend this dealership.
I enjoyed my experience with Spitzer. My salesman’s name... - Belinda
I enjoyed my experience with Spitzer. My salesman’s name was Darrell Liebe. He was patient and honest. Just wonderful service. Bought a Jeep.Thanks
Jim S. my technician is very competent and... - John O
Jim S. my technician is very competent and trustworthy.
It is important to me to have dealings with people I trust.
That is why I pick the dealership for my service needs over quick change operations.
Very nice staff got me approved and in a beautiful car.... - lorenzodouglas
Very nice staff got me approved and in a beautiful car. Justin Lash was my salesman very knowledgeable would recommend to anyone! Delivered my car no questions asked.
Financial Services Manager
Klaben Ford Lincoln