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Very disappointed in the service of my vehicle. I made... - rjs15success
Very disappointed in the service of my vehicle. I made an appointment to have my car serviced. My car sat at the dealership all day and got worked on at 4pm. The mechanic was done with an hour. It was a rush job and now my car is back at Saturn as I write this message. My engine light is back on, my brakes are still squeaking, and I was charged $95 for employee to tell me what I told them about my airbag light. My coupon was in my car for a discount on my oil change and alignment and I was charged the full price for the alignment. Now employee told my cousin who dropped off my car that my car not get worked on today. I am leaving for a road trip on Monday and did not anticipate my car not being operable. That was my whole purpose for having my car serviced in advance at Cochran. So now, what I am suppose to do if my car is not ready to get on the road. I am so frustrated at this moment.
Rhonda J. Sears
Had Outlook in for Safety Inspection. After inspection... - cpease
Had Outlook in for Safety Inspection. After inspection was completed I noticed I had given them the insurance card for my other car. They did not catch the error. Shows a lack of attention to detail.