Great Service - chad
James Beard and his colleague Todd are some of the very best with customer service across any industry. Courtesy is lucky to have them. They live up to the name of the dealership.
Top Reviewed Service Specialists At This Dealership
That was fast - John Elliott
We stopped in to have our 2014 Verano serviced and we walked through the showroom while we were waiting. Two hours later we drove away with a new 2016 Buick Encore. We are from the Jasper area but now live full time in Florida. We have been buying vehicles from Bob Luegers Motors for close to 50 years and it is hard to break a good habit.
WORTH THE DRIVE ANYTIME ... - TonyInPalmyra
I took my relative's car over to GM City on the advise of a cousin who bragged on the people over in Scottsburg. I'm sure glad I did. They sure do know what they are doing!
My cousin's car was making a new sound and she drove it everyday to work. She told me about it more than once, so I asked around at church. Everyone had a different idea. Finally, another cousin said drive over to see the service folks at GM City in Scottsburg. I's glad I did!
I need to shout out to Scott Nale who really helped me. I got out in less than an hour. While I was there, their General Manager Ryan Barker even introduced himself. I didn't want to leave. They really valued me and made sure everything was more than okay.
I know where to take any car I have over to Scottsburg! Again, Worth the Drive Anytime!
Thank Again, Tony in Palmyra
Accommodating and quicker than expected - Drmelspur
I actually brought my car in on the incorrect appt date and Leachman was amazingly accommodating, even finishing my service quicker than expected! Thank you!!
Work on Communication - Elizajane6
I called several times about my vexhicle with no one answering the phone. That was a little frustrating. When the car was finished no one called me to let me know it was done. The work done was good.
Tried to charge for a warranty repair almost $600 - Oger1960
Tried to charge me for work done on a truck with lesson 28,000 miles still under bumper to bumper warranty claim someone had to mess with it because bolts don’t come loose wanted to charge me Almost $600 for complaint of general motors argued with service manager never would tell me why they thought it had been tampered with
VERY POOR SERVICE DEPARTMENT - VIRGIL
2006 CHRYSLER STARTED RUNNING HOT. HAD IT TOWED TO JOHN JONES CORYDON .TOLD THE
SERVICE MANAGER TERRY SAID THAT THEY WOULD TROUBLE SHOOT IT AND GIVE ME A CALL .THEY TOLD ME THE HEATER HOSE WAS LEAKING AND I NEEDED A COOLING SYSTEM SERVICE I TOOK THAT AS A FLUSH. THEN FOUND I NEEDED A TIE ROD END AND A 4 WHEEL ALIGNMENT.I HAD THE CAR TOWED ON 02/20/18, DID'NT GET THE CAR BACK TILL 03/05/18. TOOK IT RIGHT BACK IN, BECAUSE IT STARTED RUNNING HOT AGAIN TERRY SAID THEY WOULD TAKE ANOTHER LOOK AT IT AGAIN. THEY SAID THERMOSTAT WAS BAD .DID NOT GET IT BACK TILL 03/10/18. THIS HAS COST ME FIRST TIME 1052.00 THE SECOND TIME WAS 282.00 DOLLARS AND ON 03/17/18 IT HAS STARTED OVER HEATING AGAIN. i REFUSE TO TAKE IT BACK TO THE JONES FOR A THIRD TIME.
I'm over it. - Brad12345
We had a bad experience due to timing with a vacation, and I wrote a bad review. The response from the dealership wasn't great, but i probably expected too much.
Rip Off!!!! - Sundance
Our car broke down while in Henderson. Got it to Henderson Chevrolet for repairs. They charged us $650 for a new battery and alternator. They charged $250 for a battery that sells online for $125. They added on all kinds of extra charges to inflate the bill. I could have had the car towed the 60 miles back home and had it fixed there, for less than $650!
As Klein them to put screen on que system of my cadillac - John jones
Ask service dept to put a new screen on my que system in my cadillac since the heat made it spider web this weekend, said they wanted to replace the who system for 1700.00 dollars I told them I only needed the screen said if I wanted to purchase a screen somewhere else the would put it in but dis not offer to order me one. I had a mechanic in town put a screen in for me for less than 250.00 I recogn if you don't want spend the big bucks with them they don't want your business.
Crooked Service Department - TinaLouise
Must be where the name "Stealer Ship" comes from. Their service department is crooked. Bought a car from another Hubler dealer with one odd tire. We convinced them to let us give up the 3 "free" oil changes to get a matching tire put on at the Bedford dealer. First, the Bedford dealer had the wrong tire. So, they put the old tire back on. We had to come back later when the correct tire came in. In the mean time, the tire sensor lost connection with the car. We thought, " no big deal. It'll get corrected when they correct tire is put on". NOPE. left with correct tire and the tire monitor was still not communicating with the car. Took the car back again, only to be told we needed to buy a new sensor. We told them this happened when they took the tire off the first time and the sensors were all fine before that. They said they would look at it. All they did was switched tires. Now the opposite side sensor was going off. PRETTY SHADY. We reprogrammed all the sensors ourselves. Wonder why they don't want to just treat people right and make them want to come back because they trust the dealership to be fair and honest. We take our car to another Chevy dealer if we need service.
I was there yesterday. My car problems started 2 weeks... - stevenpark2211
I was there yesterday. My car problems started 2 weeks ago and I had a lot of troubles. Finaly, I discouvered this great service and they helped me. You are great. Thanks a lot. Now, I can drive my car with pleasure, because I know that if there is a problem - you are here to help. I will highly recommend you to everyone I know!!!
highly recommend - dawne.diorio
I have taken my two POntiac Vibes there for several years and have always received excellent service including the price. They have been totally honest about everything and explained exactly what was needed and why. I think they do a great job