New Promaster City Van - celarobfarm
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
Top Reviewed Specialists At This Dealership
Quality sales and service with exceptional inventory - Chad v
Marti is top notch in sales best quality cars in town this is third car I have bought from them wouldn't go anywhere else !
Excellent dealer, highly recommend Brian W - Volt4Life
This is our second Volt to join the family. We have 2017 LT and now this beautiful 2018 Premier. We knew after getting over 4000 miles on one tank of gas that we had made the right choice buying our first Volt. When I heard GM might be getting rid of them we had to get another before they were gone. Brian was a great help getting us the 2018 model with all the features we were looking for. I highly recommend talking to Brian and Feldman Chevrolet of Livonia.
Effortless & handsoff results - Gremelp4374
My experience w/ Bill Messina was second to none. His go getter attitude & all hands on deck drive made my purchase almost take care of itself. His attention to my personal needs & timeframe to complete made me feel like I was working w/ an old friend & lifelong salesman
Good experience - Cindys new car
I walked on skeptical about being approved but walked out with keys to a brand new (used) car. Really appreciate the patience and understanding i received.
2008 Jeep JK tires shocks and springs. - joelabeau
I met service departments Jason Bone and ordered tires for my JK. I had purchased shocks and springs off of Craigslist and had Dick Scott install them. They gave me a ride from the dealer home and then back again. Kyle the porter was very nice and professionally as well. Will go back in 70000 miles.
New Car Sales Representative
New Car Sales, Commercial Manager
Great Experiance dealing with Suburban Volvo & Tiffany Pope - RToldt
We recently purchased a 2019 Volvo XC90 from Suburban Volvo. Our salesperson, Tiffany Pope, was excellent to work with. We live in Wisconsin and worked with Tiffany over the phone and emails. She was very timely with responses to our questions or concerns since we could not actually see the car. When we arrived to pick up the car, it was everything we expected. She was very knowledgeable and thorough in the walk thru of the features of the car. She then directed us to Nicholas in financing who was great also to work with. He was very thorough with the review of the purchase agreement documents. He definitely made going through the paperwork and the purchase very painless!! I would definitely purchase another vehicle from Tiffany and Nicholas and would highly recommend to anyone looking to purchase a car. Thank you again Tiffany for all your help and making this long distance purchase a great experience.
New Car Sales Consultant
Pre-Owned Sales Consultant
Great Dealership Experience - RagTop Man
After a negative experience at a different Mercedes dealership, I sought Christi Armstrong out because of her positive online reviews. I now see why people have taken the time to review her performance. She's great! She's honest, very knowledgeable about the product, has a passion for driving, and went out of her way to make my wife and I feel comfortable and have fun with the car buying experience. The whole staff is excellent — Nancy who always says 'hello' and follows up every visit with a call, and Dan who did the financials was just a delight to work with. I can't say enough about this dealership, the people there are great, down to earth, and extremely customer-focused. We are big fans!
Great Dealership! - Charchar
I just purchased a new Chevy Traverse from Feldman! Such a great dealership to work with! Justin and Greg made the process very easy! Would highly recommend this dealer and their sales team!
Sales and Leasing Professional
Great Experience - MD80
Greg Hooper is the most professional salesman I have ever had the pleasure of doing business with. He went out of his way to make sure the vehicle I was purchasing was perfect for my needs and didn't pressure me into purchasing unnecessary options.
If you are looking for an honest, knowledgeable, first-class car buying experience I would highly recommend visiting Jaguar Land Rover of Tory and working with Greg.
Certified Sales Consultant
Understanding customers who know what they're looking for - cstine50
Ed Rogin was patient with me, knowing I was interested in one certain vehicle.
He was patient, well informed, and straight forward with how the deal goes down,
I will recomend him to anyone who is looking for an honest dealer.
I love my truck and thank him for his help...
above and beyond service! - MarcieHall
Exceptional! Thank you Tim Rutherford for going above and beyond to ensure my needs were met (& exceeded) as well as finding me the best interest rate out there. If you are in the market for a used car be sure to go to Patsy Lou and ask for Tim Rutherford, I cant speak highly enough of this man.
See Joey Demilio - Doug - M Go Blue
Joey answered every question I had thoroughly and understood my concerns. I felt absolutely sure that i was getting the very best deal possible on the car I was looking for. The delivery process was detailed and I drove off the lot a very satisfied customer.
My awesome experience - Chinton
Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
New Car Sales Consultant
Third BMW - obichakjian
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
Phenomenal Service and Friendly Salesman! - ToneUofM
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
Great job, easy to deal with - Brad
Patrick was very easy to deal with, was extremely responsive, worked hard to accommodate my interests, and gave me a good offer. Would recommend him to others and will buy from him again.
Volkswagen Brand Specialist
Vokswagen Brand Specialist
Extraordinary Service - PMingram
Purchased my 2010 Panamera from Germain and have continued to get it serviced there, Notwithstanding, we live over 30 miles away, the car is picked up and a loaner is always provided. I appreciate the genuine care given to satisfactorily resolving a variety service issues.
Great people to keep your Ford running as it should - Tom Little
Friendly efficient service that helps us get the maximum from our Fords. Our last F150 was dependable right up to the 340,000 mile mark when we replaced it.
Exceptionally wonderful - minahong
Originally from Los Angeles, I’ve been in Michigan for almost 2 years now and brought my Audi Q3 across with me. The care I’ve received from the employees/staff here has been more than I could have ever asked for. I’ve come into the dealer with some maintenance services a number of times, and whether it was a quick fix, or required for a much longer stay, it was always communicated to me then and there. If anything were to change and I’m not there in person, I’ve always been notified immediately and I appreciate that so much!
In terms of hospitality, I’ve always been asked if I wanted any refreshments, such as coffee or tea, and have been treated with sincere kindness. The customer service exceeds all expectations, and I only wish that every dealership, or any management at that, would live up to the quality of Audi of Ann Arbor. I always enjoy catching up and hearing of any new developments in the company’s and employees’ lives as I feel they are like family to me, now! Thank you for being such great human beings!! Please know that we appreciate you so much!
Very well taken care of - Rogue1
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can’t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
Used Sales Consultant
A positive experience with Josh in service and Joe in sales. - dtdix711
I used the service department to make two separate repairs on a Jeep at different times.. Josh Kohn advised on both repairs and both repairs were completed as promised. No issues months later. Solid quality workmanship.
I also have dealt with Joe Thomas in sales on a used car transaction. Joe was extremely helpful throughout the transaction.
I strongly recommend this dealer for Sales & Service.
Sales Specialist & Internet Lead
She makes it look easy - Mark19411
I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.
Sales & Leasing Consultant
Excellent customer service - Dr.Kpan4s
Very nice, Sincere and genuine staff making the purchase experience very pleasant. I worked with dan, nick and jennifer. All wonderful to work with and professional compared to other dealerships selling the same line of automobiles
I love my 2017 4s
Porsche Brand Ambassador
Porsche Brand Consultant
Excellent Service Guy - VW2018Owner
I’ve had my Volkswagen services at this dealership for over 3 years, and my service guy Marty Ball has been amazing. He provides excellent customer service. I ask a lot, a lot of questions and he’s there to answer each question no matter how many. If Marty wasn’t my service guy I would probably trade in my car, he’s that helpful and I trust my car in his hands knowing it’s being serviced and taken great care of. There is nothing like having a service guy you can trust and depend on. I live about 45 minutes away from this dealership but I refuse to take my car to any other dealership. Marty Ball is the best!!
Great experience - Kiki
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
Love Encore Delivery Specialist
Buying a new car? - Bongruetz
Moe was an excellent sales rep. He listened well and knew what we wanted in a new vehicle. He was able to find a car that fit our needs and budget!
GREAT EXPERIENCE RESPECTFUL PEOPLE - frank anderson
5 STARS EXPERIENCE WIDE VARIETY OF CARS TO CHOOSE FROM ,END UP BUYING ONE AND I'M MORE THEN HAPPY WITH IT ,DEFINITELY LOOKING IN THE INVENTORY WHEN I'LL BE READY TO PURCHASE NEW VEHICLE
Great Buying Experince - jamu1973
Darius was vary helpful and went above and beyond to help and answered all my questions and pointed out opportunities with the vehicle as well. when i thought i was not going to be able to afford the vehicle he reached out to jay and together they both were able to make it happen for me.
Amazing Sales Experience! - imprezme94
Came in looking for a car and found one that fit my lifestyle and budget. No pressure sales staff and inviting atmosphere. They took care of calling my insurance and I didn't have to stand in line at the state to get my license plate. I would recommend Hodges to all my friends and family. Thank you!
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