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Out of towner needing help - mariad3
I contacted them while at East Lansing to get a recall fixed for my daughter's car who is in college there. There were accommodating with my tight schedule, their customer service was outstanding and the cherry on top: they washed the jeep. Definitely I would recommend this dealership's service based on my great experience and also what I saw transpired while at the waiting area (which by the way, was very clean and comfortable). Ten stars to you guys.
Above and beyond is always the way I feel when I leave... - thomas.quasarano
Above and beyond is always the way I feel when I leave here. 35+ fleet vehicles managed in a first class way! Thank you for treating my employees and vehicles in a great way!
Charged me over $500 and it still don't work! - Loyal Mopar driver
I own beautiful Chrysler 300C and the drivers power seat switch works intermittingly.............so figuring it's a dealer part I would let them fix it.
They call and say the car is ready, I go to the couter to pay and was handed a bill for $501.55. They said it was a module and not the switch. (Funny, I could wiggle the switch and get it to work, so this made no sense to me) Frustrated I paid the bill and on the way home tried the switch, and it still don't work.
I hate to go back as they will just figure out a way to charge me even more money!
I currently own 5 late model Chysler vehicles, and have owned dozens more thru the years, every time I deal with this Dealer I leave feeling abused! (Once I was there in the Parts Dept, trying to get a dealer only part, and the guy behind the parts counter actually tuned his computer screen towards me, handed me the keyboard and WALKED AWAY!)
Yeah, like I'm ever going back.
(And I'm currently driving to Detroit area dealers looking for a new Durango)