Top Reviewed Service Specialists At This Dealership
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Review of A/C problems - janet123
My visit on 8-9-18 for oil change and tire rotation was fine. While waiting for my car I reviewed all the work done on my car since purchase 5-13-10. I have spent $8,713.25 during that time which included new tires, steering gear replacement, air conditioner work and various other servicing, all done at Bob Brown. What stands out is the cost of air conditioner work. $4121.62 was spent on A/C and it would have been more by probably $1000 except it was so soon after previous servicing that there was no charge. The last cost was $1959.77 on 5-7-18. I am hoping that this is the last time because if it fails again, I will be done with Bob Brown GMC Buick. Regular servicing has been fine, A/C not.
Great Dealership. Great Service. - Lindainiowa
Just had my oil changed this time. Ken in the service area is always friendly.
I have been a customer for about 35 years and have never had a problem.
Quality service in a timely manner - Attinea
When my Honda needs service, all I have to do is call...and I am worked in almost immediately (or to fit my schedule); I am given an estimate of cost of service to be provided and time it will take; if needed they will pick up and return my car (or I can wait on site while the work is done). Upon completion, staff go over the bill which shows what actually was serviced and/or checked and then I am asked if I have any questions. Your service managers have certainly honed your system so it runs smoothly and delivers great service and information. I'll certainly keep coming back. (M. Travillian)