Gas in a diesel - CSELTHUN
Had my truck accidentally filled with gas instead of diesel. These guys were wonderful enough to get it in on a moments notice and back to me in the same day
Top Reviewed Service Specialists At This Dealership
Awesome service department - Tazscott
I want to say a big thank you to Fernado is the service department. My brand new 2018 forrester got the rear window broken out. Fernado was able to find me a rear window and some how getting it here in only 2 days. Incredible job. Then Chad at chevy got the paint fixed after the glass scratched the paint. The car was spotless when i got it back. That is the reason we have bought two new subarus this year from Clements. And we plan to buy another in the near future. And a shout out to Cameron as an awesome salesman. I love how we are treated by the whole dealership. That's why we will keep buying from Clements. A+
Jeremy does a wonderful job of representing Suburban Chevrol - OTTOANDME
Jeremy kept me very well informed… Also Jerry Chapman and Mike Nelson at Metropolitan Ford were helpful to me… And they provided transportation for me while my vehicle was being serviced at the neighboring dealership of suburban Chevrolet
Excellent service & COMMUNICATION - BuckRam1500D
Marc called me and talked to me about my Ram pickup tires. He was genuinely concerned about getting me the best tires for the miles I drive. I could not be happier with the tire selection.
And he greats me by name when I get to the shop.
Chevy Service Advisor
Express Lube Assistant Manager
Diesel truck repair. Bought certified diesel truck - Happy Customer
Our diesel truck broke down on the interstate and we were towed to Hawkins in Fairmont. We experienced great customer care from Jerry Bulfer, Josh Walker to the mechanics who greatly enjoyed the mechanical puzzle of our truck. Jerry kept us informed of the progress and problems of our truck while we waited for parts. The use of a loaner vehicle was a life saver-thanks again! In retrospect we felt lucky to break down and be near Fairmont with our diesel truck. We sure appreciate the service and parts department customer service care we received.
In addition we purchased a certified diesel truck from Troy Sunken. Thanks Troy for your extra effort in dealing with our trade in and purchase of our used truck as we were from out of state! We again felt that we were well taken care of by Troy Sunken.
Also thanks to Tabitha Blicknase and crew for the support of the paperwork getting through snail mail in fine shape. We are enjoying our certified used diesel truck greatly! Job well done Hawkins Chevrolet in Fairmont Minnesota!
Great job guys I know it gets done right the first time. - cobra2
My car was done in a very timely manor, they did an oil change and fixed my from stalling on me. Love that they keep me moving every time I bring my car in. Thanks guys!
Super expert service. - Les
The service advisors are very friendly and do a good job of keeping me informed as to the repairs being performed. It was easy to get a service date scheduled. The service manger, Gary Roll, runs a quality department and really tries to satisfy the customer. I highly recommend the service department to any one.
Satisfied customer - Sandy Nieland
The staff at House Chevrolet are always friendly and professional. They made sure to schedule me in a timely manner. I will continue to return there for service.
Very pleased. - Ibuick
I was very pleased and always have been with their service. I recently had an upgrade installed to correlate with Android Auto and they were so very proficient and explained the workings to me after it was installed. I really like it. They are tops for service and courtesy.
GREAT! - RHONDA 57
I always come here for new cars and service they are a great bunch of people make you feel like you are part of their family
We were very impressed with the employees of this dealership - grandma
We dealt with Armando Guerra after learning our Nissian had transmission trouble. We were just looking at the cars in the parking lot and Armando offered his help to us. He was patient, kind, honest, and very pleasant to work with during our purchase of a 2017 Rogue. He helped us find the right car for our needs. The staff at the Mankato dealership was very pleasant to work with.
service - dave primmer
always taken care of.They get you and out in a timely period and your comes back just as it was left and fixed the first time.
ASA - Awesome Service Always - accgm73
Tanner and the Asa team do a great job all the time and go above and beyond. From drop off to pick up they do it right. Thanks!
Great service - audiguy01
Full engine out service in just 2 days. They handled all extended warranty calls for me and gave me a nice rental SUV so I could still occomidate my family.
Improperly installed skid plate after oil change. - wcook16
I brought my car in today for an oil change and on my way home I noticed a thumping under my car. I pulled over, looked underneath and saw my plastic skid plate dangling by a couple fasteners. I called and spoke to the manager and he offered to fix it. This is after I brought my car in earlier to have my wheels balanced, as I was having a bad vibration on my steering wheel. Only to be told I had a bad wheel bearing, which was causing the vibration in my steering wheel. Funny that I would fee a rear wheel bearing through my steering wheel, plus they didn't do the balancing that I asked them to do. i had another place balance my wheels and low and behold all vibration is gone. As for letting them fix my skid plate, why would I trust their work? Highly recommend you go some where else to get service.
Extended warranty - Honestgirl
I brought my car in for a loud exhaust. After looking at it they told me to fix the exhaust it would cost $1000. The car is five years old. I bought it used at Harry Browns two years ago. It was "certified and inspected". I decided to purchase the "best extended warranty....bumper to bumper" to the tune of over 4000. Well, the exhaust was NOT covered under warranty because it was due to rust. On a five year old car? I put my car through a wash that cleans the under carriage in the winter. In my opinion 1 of 2 things happened here. Either it was not inspected the way I trusted it would be or Dodge uses cheap materials and refuses to stand behind their products. Either way the bumper to bumper warranty was USELESS to me even though the exhaust is between the bumpers...go figure! Anyway, I took the car to another service center and got the problem fixed for $52.01. MUCH less..... At least Harry Browns didn't charge me the service fee of $122.00 just for looking at the vehicle to find the problem and the service writer was very nervous about talking with me. I do think he felt pretty bad about having to tell me the warranty was useless. That is the only reason I gave 2 stars instead of 1. My concerns in buying this extended warranty are coming true. Take my money....don't stand behind what you sell....hope you sleep good at night.....
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