repaint vehicle hood - ljohnson1974
The paint on the hood when vehicle was bought was not right. It was repainted. I need to take the vehicle back in 90 days to be checked
Top Reviewed Service Specialists At This Dealership
Great service and car wash - email@example.com
I liked how I got my free car wash coupon with my oil change. Comfy waiting area. Pleasant atmosphere to work with. Thank you Deery
Alignment issues - av8tore71
Brought in my 2015 Jeep Patriot for an oil change and 4 wheel alignment since I bought new tires and the Jeep did pull to the right a little. I told the service people to make sure the steering wheel is straight with a reply "yeah yeah yeah we always do" well after the mechanic was done I was told that the pull was alot better but still pulls a little bit. If I hold the steering wheel centered it pull worse then when I brought it in. I take it back after driving it and told them that the steering wheel is not centered well the mechanic checks it out and said everything is good and set correctly! To me if you centered the wheel first then go under the vehicle and start wrenching to get the toe and camber with a COMPUTER they should get it right. As of now I'm still waiting. These people even tried to argue that I hit some pot hole or curb and there might be some bent parts. I know my vehicle and I know I didn't hit anything it just seems like they can argue there incompetents then fix things correctly.
These are the same people that tried to fix my airbag sensor for the passenger side seat and when the mechanic put the sensor in place all the airbags blew out because the mechanic did not disconnect the battery cable before hand.
I truly believe they get in a hurry and either skip proper procedures to go by the times stated to fix certain things are they are truly incapable of fixing things the right way!!
Body Shop Manager
Satisfied - Gladys for Glen
Your salesman, Pat Conner was very helpful! We would buy another car from him. I like the new Escape very well, the more I drive it the better I like it.
Collision Center Manager
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
Automotive services - Peaceful
My car was serviced for a oil change and New windshield wiper blades... they threw in hidden fees uncalled for 258$!!!!???and didn’t even tell me until I picked up my car!!!when I spoke to manager Randy very rude short with me!!! I think they’re crooks!! I’ll never go back!! I’m going back to Transmission Plus Colona they r awesome 👏 customer service excellent quality of work excellent and honest
Great folks to work with - Prairie Lover
This was the first time I've used Green's service dept. It was for a recall replacement item. The service staff was all very helpful and and was able to get my Terrain fixed and was very accommodating while I waited. Suzanne was wonderful to work with and introduced me to John in the sales department who showed me a 2016 Terrain that I fell in love with. On Tuesday I will return to Green's to pick up my new beautiful 2016 Terrain Denali. So my first trip to Green's Service Dept ended up with me having a beautiful new car. You are all the greatest!!
Bocker Auto Group