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It was a pleasure to work with Adam and the staff from... - Craig J Settersten
It was a pleasure to work with Adam and the staff from Sommer's Subaru. We set up an appointment, as we drove from Green Bay. Adam was waiting for us at the appointment time and ensured that we had the Subaru Outback with the requested trim level for us to test drive. On that day, we decided not to buy, but kept researching vehicles. Upon further reflection, we thought that it was a pretty good deal to lease an Outback with the Limited trim level. We recontacted Adam and told him which vehicle we wanted off of the web site. We went with the Magnetite Gray exterior and the Titanium Gray Leather inside. Adam kept us up to date with the anticipated delivery date. Upon arrival of the Outback, we set another appointment with Adam. Even though the financial personnel were short a few employees, the total time at the dealership was approximately 2 hours, which included trading in a vehicle. Adam set up the 'My Subaru' app for us which includes the remote. start feature and answered all of our questions prior to departure with our New Subaru with only 4 miles on it. I definitely recommend Adam for your future vehicles needs.
Top Reviewed Specialists At This Dealership
Sales And Leasing Consultant
Chris made our Outback car buying experience a breeze.... - jlpeck2525
Chris made our Outback car buying experience a breeze. Made a great offer on line -next morning went to Grand Subaru to test drive an outback, and sealed the deal. Easy no pressure from sales team. Highly recommend Chris and Grand Subaru.
Internet Sales Manager
Zak was very polite, easy to talk to, and I really... - Newcarbuyer
Zak was very polite, easy to talk to, and I really appreciated his honest approach. He waa very easy to talk to and made the entire process very easy. I would be glad to recommend him to anyone.
Thanks to Dave Lehman and Mike Scott for getting us our... - jwolff
Thanks to Dave Lehman and Mike Scott for getting us our new 2021 Subaru Crosstrex, this is our 5th Subaru from Wilde. Love it Thanks again
New Car Sales Consultant
Sales and Leasing Consultant
Had eyesight calibration and 18k service done. They also... - WCBLOMBERG
Had eyesight calibration and 18k service done. They also washed it. Service advisor was friendly and car was finished quickly. Much better than the dealer I bought my car from!
Sales & Leasing Professional
Service department was courteous and professional. Car... - Rad2john
Service department was courteous and professional. Car was completed on time 60,000 maintenance done. I was given a loaner which was appreciated. Rear brakes done. Was informed that I may need tires and front brakes at the next oil change. Good to be able to plan ahead.
Sales & Leasing Associate
My experience at Liberty Auto City was amazing!! I will... - Samiann27
My experience at Liberty Auto City was amazing!! I will recommend them to anyone and everyone. I will be a returning customer for sure! Thanks so much!!
New Car Sales
First new car! 2020 Outback - kristin
I'm 41. I've always bought used cars, so I was pretty nervous doing a lease on a new vehicle. I went to Muller and everything was a breeze. Jeff helped me, answered all of my questions (including how a CVT works vs. a traditional transmission), and was altogether wonderful to work with - even when I changed my mind on color and they had to get another car ready. Asim in finance was super helpful and didn't try to pressure me into purchasing anything extra, and the manager Harry popped by to welcome me in. This was a wonderful experience and I appreciate the whole team!
Service Department SCAM - l_bjork
Is this the kind of place you want to trust to install the breaks you rely on to take your kids to school? Is this the place you want to finish assembling your new vehicle? Do yourself and your family a favor and find a dealership you can trust.
What is everyones worst fear when taking a vehicle in to be fixed? It's taking a vehicle somewhere that is dishonest and unreliable. Amir Mavrkis, my service manager still deserves five stars, but the service department cut corners and do not perform safety services inspections they claim to. After my hose replacement and "safety inspection" I pulled off the lot and my check tire pressure light came on. I immediately turned around and they were happy to check my tires "again". As I watched the technician check my tire pressure, one tire was flat and the rest incorrectly inflated after it was "checked" and marked complete on my paper work. I spoke with the manager today who told me "the tire pressure gauge could be malfunctioning" (even though every tire was off a different PSI) offered to put my car on a lift to show me the work that was done was completed, but I'm not a mechanic. This isn't a tire pressure issue, its an integrity issue! I trusted this dealership to do the work they said they would, and they lied.
I had a great first car buying experience with Bart. He... - JW
I had a great first car buying experience with Bart. He was very responsive over email and text from the moment I made an online inquiry.
I visited the dealership for a test drive this past Saturday - I felt welcomed as soon as I walked in and was comfortable with the COVID-19 precautions the dealership was taking. Bart quickly came out to greet me and immediately took me out to see the 2019 Impreza I had inquired about. I went for a test drive on my own and really liked the car, but I had promised myself I wouldn't buy it the same day I test drove it. I told Bart as much when I got back and he wasn't pushy at all - he was up front about the fact that lots of other people were inquiring about the car, but not in a way that seemed like he wanted to pressure me.
I didn't have to go back to the dealership again - yesterday, I initiated the purchase process online, and by today, my car had been delivered to my front door by Damien, who was also very friendly.
Overall, I'd highly recommend buying a car here if you're nervous about shady tactics and getting pressured. My experience was that these are honest folks, and the sticker price on my car was already a great deal.
We have been using this dealer about a year ever since we... - Ladyyuk
We have been using this dealer about a year ever since we purchase the Ascent in Aug last year. They have always been fast, efficient service and convenient location!
New car purchase was a nightmare. Inaccurate or deceptive... - nbrace
New car purchase was a nightmare. Inaccurate or deceptive information about delivery date. Took 10 days to even admit that they had to build the car then kept promising delivery dates that did not happen. At pickup they titled the wrong car which I had to call them on. Do not purchase here.
No pressure, no games, best price. Very helpful with any... - Pete
No pressure, no games, best price. Very helpful with any questions/concerns. Made my buying decision very easy. Excellent follow up after purchase. Way better than other Subaru dealers that I visited.
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