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Service Advisor Drew was great in getting my Macan in and... - curtishubmann
Service Advisor Drew was great in getting my Macan in and out during these trying times. I brought the vehicle in for a recall which would take only a few hours. He had a loaner ready for me and his techs had the car finished quickly.
Purchased a 2021 Porsche Cayenne in January 2021. I... - bmunch2332
Purchased a 2021 Porsche Cayenne in January 2021. I noticed rust on the exhaust area and contacted Aaron via email. He responded that this was normal. Since this didnt seem right that rust would appear on a car of this calibur and with 1,300 miles on it. So I emailed him back asking to clarify his answer. He has not responded yet. Original email on April 6. I also emailed Angus Fitton, Vice President of PR Porsche Cars North America and he has not responded either. Yet I have received pamphlets from Porsche welcoming me to the Porsche Family. So far I don't feel very welcome.
traded in a GL450 Mercedes for the BMW X7 with the help... - Mike
traded in a GL450 Mercedes for the BMW X7 with the help of Tim, sales manager and Brian Hoffmann.
Bassim helped navigate the best lease program to fit my financial needs making this move to the BMW X7 happen.
After delivery I was having connectivity issues with Spotify within the iDrive 7 program.
Tyler Breunig, sales rep took the issue/problem and ran with it using both his excellent knowledge and skill sets of the iDrive program along with other troubleshooting support to narrow down the root issue.
Tyler invested more than 3 hours working on this project, his tenacity, drive and customer support is something one does see or experience much these days.
Nice having a great supporting cast behind you on projects like this.
As noted this is for the BMW staff as the drop down only gives Mercedes and Porsche